GTS 4.0 Engine Failure

[981Boxess]

reddiesel said:

GT3Manthey said:

They are one of the better Independents with a very good rep tbf.

So, your car is out of warranty now and you've gone down the indi route for servicing now ?

No far from it .The car is barely a year old and RPM Technic nearby . I have had some negative experiences of Porsche Silverstone and Porsche Hatfield couldn't fit me in till June .

Brave move, I would not have anyone outside the network touch a car still covered by the manufacturers warranty.

[GT3Manthey]

reddiesel said:

No far from it .The car is barely a year old and RPM Technic nearby . I have had some negative experiences of Porsche Silverstone and Porsche Hatfield couldn't fit me in till June .

Understood.

Will works outside of Porsche not invalidate the warranty though ?

[Nuttcase]

GT3Manthey said:

Understood.

Will works outside of Porsche not invalidate the warranty though ?

No

[reddiesel]

GT3Manthey said:

Understood.

Will works outside of Porsche not invalidate the warranty though ?

They did mention that Porsche Silverstone do their warranty work though quite why that is they never said .

[GT3Manthey]

Nuttcase said:

No

That's interesting tks

[Nuttcase]

GT3Manthey said:

That's interesting tks

It's covered by the Motor Vehicle Agreements Block Exemption Order 2023 which was drawn up by the UK along the lines of the previous EU block exemption regulations, with some differences.

https://assets.publishing.service.gov.uk/media/647...

[981Boxess]

GT3Manthey said:

reddiesel said:

No far from it .The car is barely a year old and RPM Technic nearby . I have had some negative experiences of Porsche Silverstone and Porsche Hatfield couldn't fit me in till June .

Understood.

Will works outside of Porsche not invalidate the warranty though ?

It will if that work can be proved to have been the cause of any issue you go to Porsche with to put right.

They cannot use that get out of jail card if an OPC did it.

[plynchy]

Nuttcase said:

No

New car warranty? No. Extended warranty? Yes, is my understanding.

[Nuttcase]

plynchy said:

New car warranty? No. Extended warranty? Yes, is my understanding.

Possibly.

My response was in reference to @reddiesel car which is barely a year old. This will be under the manufacturers original warranty and therefore covered by the block exemption regs. You are not restricted to main dealer servicing during this warranty period.

For an extended warranty, i.e. an insurance product, the old EU block exemption regs permitted the inclusion of restrictions e.g. servicing at main dealers only, in the T&Cs because they considered that there was sufficient competition in the market that such a restriction was not automatically anti-competitive. I.e. if you, as an owner, don't like the T&Cs of the extended warranty then you are free to purchase another warranty product. I have not checked the UK MVBEO 2023 for this particular clause.

For the Porsche extended warranty, you would have to check the T&Cs of the warranty product. I don't have one right now, so can't confirm. It may be a case of requiring the car to go through the 111 point check at a main dealer prior to extension of the warranty for another year. That's not the same as invalidating your warranty if you service outside the network. Perhaps someone with the fine print of an extended warranty can confirm - I'm sure this has come up many times on PH over the years!

[DJMC]

Push for a new car.

Have you consulted a solicitor?

[LiamH66]

Nuttcase said:

For the Porsche extended warranty, you would have to check the T&Cs of the warranty product. I don't have one right now, so can't confirm. It may be a case of requiring the car to go through the 111 point check at a main dealer prior to extension of the warranty for another year. That's not the same as invalidating your warranty if you service outside the network. Perhaps someone with the fine print of an extended warranty can confirm - I'm sure this has come up many times on PH over the years!

I just renewed a Porsche extended warranty for the third time on my 981 GT4, and have never been required to go through the 111 point check. If I remember right they suspended the requirement in 2020 due to pandemic restrictions, around the time of my first renewal. For that, and the next 2 renewals, they have been as happy to see either the car, or a photo of the odometer.

I'll try to remember to look at the small print later.

Liam

[Youforreal.]

DJMC said:

Push for a new car.

Have you consulted a solicitor?

you think a new engine wasn’t a satisfactory resolution to the issue?

[HighwayStar]

LiamH66 said:

Nuttcase said:

For the Porsche extended warranty, you would have to check the T&Cs of the warranty product. I don't have one right now, so can't confirm. It may be a case of requiring the car to go through the 111 point check at a main dealer prior to extension of the warranty for another year. That's not the same as invalidating your warranty if you service outside the network. Perhaps someone with the fine print of an extended warranty can confirm - I'm sure this has come up many times on PH over the years!

I just renewed a Porsche extended warranty for the third time on my 981 GT4, and have never been required to go through the 111 point check. If I remember right they suspended the requirement in 2020 due to pandemic restrictions, around the time of my first renewal. For that, and the next 2 renewals, they have been as happy to see either the car, or a photo of the odometer.

I'll try to remember to look at the small print later.

Liam

I’ve recently renewed the extended warranty. I heard a 111 check in was no longer required and mentioned it. It’s as you said, suspended during the Covid restrictions but the 111 check is now a thing again except… I was given a 30 day grace period from the expiration of the warrany to renew without the need for the 111. I renewed within the 30 days with no issue.

[Jazzer]

Porsche GB are very keen to put matters right, but my confidence in works done is a massive issue for me, based on a sequence of events since Easter Sunday.

The GTS 4.0 is perhaps the best sports car for the road on sale today, I know that.

So I have a real dilemma on my hands - I have one big purchase to go, either a GT4 RS or a GT3, but now not sure.

I would hope my car comes back with no airlock and a strong, healthy engine that needs to be used and driven - bleeding the coolant is not easy, I get that.

In other news, the Macan is a cracking SUV and my wife (of Golf R fame) now wants one!!

[Youforreal.]

Is this the first car you’ve ever had an issue with?

[DJMC]

Youforreal. said:

you think a new engine wasn’t a satisfactory resolution to the issue?

No. He has that and still has issues.

Pre-action protocol letter. PGB will soon back down.

[DJMC]

Jazzer said:

Porsche GB are very keen to put matters right, but my confidence in works done is a massive issue for me, based on a sequence of events since Easter Sunday.

The GTS 4.0 is perhaps the best sports car for the road on sale today, I know that.

So I have a real dilemma on my hands - I have one big purchase to go, either a GT4 RS or a GT3, but now not sure.

I would hope my car comes back with no airlock and a strong, healthy engine that needs to be used and driven - bleeding the coolant is not easy, I get that.

In other news, the Macan is a cracking SUV and my wife (of Golf R fame) now wants one!!

We bought a Macan S six months ago and it's a great companion to my 981C 2.7.

The Macan is just like a tall 981. Same dash, similar performance, less mpg of course. And if we go anywhere it's 99% the Macan we take as it's so comfortable.

I still love the sound of the 981's F6 of course.

[LiamH66]

Nuttcase said:

<snip> Perhaps someone with the fine print of an extended warranty can confirm - I'm sure this has come up many times on PH over the years!

As at March 1st this year, the wording on the Porsche extended warranty is:

"2. A claim... shall be invalid to the extent that the defect results from any of the following:
...

c) Service, repair or maintenance has previously been performed on the Vehicle by You or a third party who is not an authorised Porsche Centre/Porsche Service Centre; or
...

e) Non-Genuine Porsche parts have been fitted to Your Vehicle; or
..."

To be honest, if it were very much different, I think they would probably find it pretty hard to defend the case that it genuinely is a warranty rather than an inducement into a parts/servicing monopoly. MVBEO 2023 has potentially forced their hand a little, and of course there are plenty of people that are still a little scared to use indies for servicing because there is so much hearsay about warranty invalidation.

I'll probably keep using an OPC for servicing for the foreseeable. There is some merit in having a complete Porsche history for an older car, if just that it makes it a little different from most similar cars on the market when resale time comes. I also like them, they have looked after my cars well over the years. I'll also continue to use my local indie for replacement of consumable parts, and anything else that I don't feel needs a Porsche invoice or stamp in the service book.

However, it does seem that it should be possible to sail through the first 15 years of a Porsche's life using a good indie for everything except warranty work nowadays. It also seems that good quality "pattern" parts should perfectly acceptable as long as they don't go on to cause any issues with the rest of the car. The only time one might come unstuck is if an indie causes any issues through errors in servicing, or by using parts that go on to cause problems with the rest of the car. Using an OPC, and genuine Porsche parts, for everything means there can never really be questions raised over any of that.

Liam

[LiamH66]

reddiesel said:

GT3Manthey said:

Understood.

Will works outside of Porsche not invalidate the warranty though ?

They did mention that Porsche Silverstone do their warranty work though quite why that is they never said .

Warranty work either under a new car warranty, or Porsche extended warranty, can only be carried out by an authorised Porsche Centre or service centre. An indie would have no way of recovering the costs from Porsche, or the insurance company in the case of an extended warranty.

[Youforreal.]

DJMC said:

Youforreal. said:

you think a new engine wasn’t a satisfactory resolution to the issue?

No. He has that and still has issues.

Pre-action protocol letter. PGB will soon back down.

An airlock?