USA Gratuity And/Or Tip?

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Discussion

bad company

Original Poster:

18,709 posts

267 months

Tuesday 12th December 2023
quotequote all
There’s been several threads on tipping in America but this threw me a bit. They’ve charged a gratuity then also looking for a tip?

Tipping getting horrible here. Even places like Starbucks with no table service they’re looking for tips.


Muzzer79

10,126 posts

188 months

Tuesday 12th December 2023
quotequote all
Getting more common now

The American way to resolve low wages and increased cost of living is to pressure the customer into tipping more…..

I saw on social media that there’s now a promotion to ‘thank’ your delivery driver (FedEx/Amazon/etc)……..with a $5 tip.
The Americans were all over it, thinking it’s a great idea. They’ll not learn.

bad company

Original Poster:

18,709 posts

267 months

Tuesday 12th December 2023
quotequote all
Muzzer79 said:
Getting more common now
I saw on social media that there’s now a promotion to ‘thank’ your delivery driver (FedEx/Amazon/etc)……..with a $5 tip.
The Americans were all over it, thinking it’s a great idea. They’ll not learn.
Yes I also read that when looking up tipping protocols where there’s a gratuity.

Anyway I paid the gratuity but no tip. I also don’t tip in Starbucks etc.

Luke.

11,019 posts

251 months

Tuesday 12th December 2023
quotequote all
Here's a tip. Don't go to America. HTH...

phil-sti

2,686 posts

180 months

Tuesday 12th December 2023
quotequote all
Don’t tip in fast food or coffee shops, tip at bars and restaurants. Seems to work for me.

markiii

3,641 posts

195 months

Tuesday 12th December 2023
quotequote all
bad company said:
Muzzer79 said:
Getting more common now
I saw on social media that there’s now a promotion to ‘thank’ your delivery driver (FedEx/Amazon/etc)……..with a $5 tip.
The Americans were all over it, thinking it’s a great idea. They’ll not learn.
Yes I also read that when looking up tipping protocols where there’s a gratuity.

Anyway I paid the gratuity but no tip. I also don’t tip in Starbucks etc.
If they tried to screw me for both I'd have paid neither

Panamax

4,130 posts

35 months

Tuesday 12th December 2023
quotequote all
The only reason they've got that basic gratuity on there is to get something out of the absolute tight-wads (you know who I mean) who would otherwise pay nothing for service.

US etiquette is remarkably straightforward. Bear in mind these percentages are based on the pre-tax amount, not the post-tax total,

Any service at all - 15%
Adequate service -18%
Good service - the standard 20%

markiii

3,641 posts

195 months

Tuesday 12th December 2023
quotequote all
Don't ever remember getting good service in the US

carlo996

5,841 posts

22 months

Tuesday 12th December 2023
quotequote all
markiii said:
Don't ever remember getting good service in the US
Weird. As the servers rely on it?

20% standard.

markiii

3,641 posts

195 months

Tuesday 12th December 2023
quotequote all
I agree, you'd think they'd make an effort. But then if they get 15% for being st there's little incentive

paulguitar

23,690 posts

114 months

Tuesday 12th December 2023
quotequote all
markiii said:
Don't ever remember getting good service in the US
Where were you eating? The service is usually excellent in my (22 years) experience.

markiii

3,641 posts

195 months

Tuesday 12th December 2023
quotequote all
None of them were cheap. All decent restaurants

paulguitar

23,690 posts

114 months

Tuesday 12th December 2023
quotequote all
markiii said:
None of them were cheap. All decent restaurants
Well, that's just bizarre.

numtumfutunch

4,741 posts

139 months

Tuesday 12th December 2023
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Happy memories!!!!!

Had a couple of weeks in California earlier this year
Tipping grates on me but I appreciate front of house staff get paid sod all over there and it encourages good service which Americans appreciate
Therefore in restaurants I tipped 15% and never got any hassle

On the other hand on our second day we popped into a sandwich shop and ordered a couple of sarnies and cans of drink to take away

When I paid by card the machine asked if I wanted to tip 15%

After saying I didnt want to tip 15% for a take away sandwich and a can of Coke I put my card in and noticed the card machine made a chiming noise

Whilst waiting for our butties a number of other people rocked up, ordered a cheese sarnie or equivalent and as far as I could tell hit the tip button and the machine did not make a noise like it did for us

The sandwiches were good although Im not completely sure what extras we got for being too tight to tip

For a takeaway sandwich...............



mercedeslimos

1,660 posts

170 months

Wednesday 13th December 2023
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I work in the tourism industry in Europe and when the Americans come over, the person looking after them instructs them on how they should tip here - 20% for table service (drinks or dinner etc.), if you get it at the counter or bar yourselves, don't tip. If only it was so simple in America!

bad company

Original Poster:

18,709 posts

267 months

Wednesday 13th December 2023
quotequote all
phil-sti said:
Don’t tip in fast food or coffee shops, tip at bars and restaurants. Seems to work for me.
Exactly and that always worked for me but there’s a lot more expectation now.

RichFN2

3,412 posts

180 months

Wednesday 13th December 2023
quotequote all
Luke. said:
Here's a tip. Don't go to America. HTH...
Works for me, keep it simple like it is in Europe where 10% is common for table service.

Jonathan27

697 posts

165 months

Wednesday 13th December 2023
quotequote all
mercedeslimos said:
I work in the tourism industry in Europe and when the Americans come over, the person looking after them instructs them on how they should tip here - 20% for table service (drinks or dinner etc.), if you get it at the counter or bar yourselves, don't tip. If only it was so simple in America!
Presumably everyone in the service industry over here loves an American customer. Especially if they have been told to tip 20%. I worked in bars and restaurants whilst at uni, and never got a 20% tip. These days in a restaurant I'll either give £10, £20 or £50 not a percentage, and only if I felt the service was decent.

andyjo1982

4,960 posts

211 months

Wednesday 13th December 2023
quotequote all
Just back from NYC yesterday.

We tended to give around 15% tips for all restaurants and bars. 10-12% for taxis. In the restaurants, we founds pretty much each establishment to be very attentive, constantly topping up table water and checking we were ok.

However, at the airport departing, we found somewhere to have a quick bite to eat, 2 had a 'sandwich', and 2 of us had chicken strips and chips. Nothing special. 3 soft drinks and 1 beer between us. Came to $110 for what was essentially, a MacDonald's meal. 2 of our party had run out of money, and I was tighter with the tip, but the waiter stood at the table after he'd given us the bill, to check how much we were tipping, and reminded us he worked for tips. and was pushing for 20%. He had done fine, but I think we only gave $10, as I just didn't want to break into a $100 bill. He made it hard work for us getting out, lol, but I'm sure it must be like that quite often in a departure lounge over there?

Anyway, we never encountered any problems at the fast food places/coffee shops etc.


Truckosaurus

11,371 posts

285 months

Wednesday 13th December 2023
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It looks like the receipt in the OP only has the second Tip line because there's the option to do a room charge so it's a default format setting on the tills across the resort.

I wonder if the mandatory gratuity has been added manually because it was a non-American guest and they thought they might get stiffed.

I find the service in America is more attentive,for good or ill, as the staff are hoping for tips, plus you get a better standard of staff as you can make a decent living working as a waiter or bartender in busy venues.