Morning Folks,

After reading mojo21's thread yesterday I thought I would take some advice from someone with experience of such matters. Firstly I will state that my car is currently not affected so this is for someone else to take forward.

As far as I can see from all previous threads nobody has actually taken any "expert" advice and this is the key. By expert I do not mean the local bodyshop foreman or the service engineer at your local dealer.

To progress matters you need to find an "expert" in corrosion and paint failure who will actually write a scientific report. I am told this should cost no more than £1000 so clearly a few of you need to get together. My opinion is this should also be done via a solicitor.

Once this is presented to AML depending on what is determined they wlll probably appoint thier own expert, or they may not!!!!!

The fact is until someone/a group of us is prepared to run the course with this providing all the definitive evidence you will always be haggling with AML over costs.

Who's up for it then??

Nick

One would hope that Aston are reading this forum and considering how to take action appropriately before it tarnishes the reputation of the brand and deters people from what is on the whole a fantastic ownership proposition.

A great chance for AM to demonstrate they listen to customers, they take appropriate action to maintain the value of their cars and what will surely be a great example of premium customer service from a premium brand.

If AM want new customers and to re-attract existing to new cars, they need to demonstrate being able to handle issues of this nature in a timely, professional manner - befitting the price of the cars and the brand.

I am only referring to the initial report. As I have said it depends whether those affected want a definitive answer. My advice comes from a pretty good source and I'm only trying to help.

The expert may of course tell everyone affected they are pissing into the wind

I have submitted a "paint bubble" & bodywork trim corrosion estimate to AM yesterday from an AM approved repairer.
This is what they asked me to do from my initial enquiry
So, depending on their reply i would be interested in following this up.

For the guys who currently do NOT have any paint bubbles, please bear this in mind.
I washed and polished the car a few weekends ago, everything was fine, paintwork gleaming.
The following WEEK bubbles appeared on both of the doors.
At the moment the rest of the cars paintwirk is still gleaming........

I take it you are not in the middle of a messy divorce from someone who might be adding paint stripper to your polish...

This issue has been going on for years and a lot of people have already complained about it on here and to Aston Martin. As others have stated elsewhere, the best that typically results is an offer of a contribution towards an over-inflated quote to remedy it....which again typically means that a repair at a good body shop would be cheaper if done solo.

Summary - Aston don't give a st. End of.

According to people I trust on such matters, the problem is caused by bad preparation on the affected areas. In theory, if it's repaired by someone clean then it should stay repaired.

Mine's had bubbles around the handles and other paint maladies for a couple of years. As Aston declined to fix it fully at their cost I decided to wait - the car gets used very regularly (most days until recently) so if it's going to need panels painting, might as well do it along with stonechips and everything else a car that's used picks up etc.

Actally I wonder how much money Aston squander on their racing division whilst fulfilling certain peoples ego
Perhaps scrapping the racing division would pay for repairing the owners cars

I decided that all the bubbling on both doors needed doing so included this repair with having the front end all cleaned up as well, by the time all this was prepared, the only panels left untouched was the roof, boot and rear bumper..

I am very keen to contribute to helping AM to understand their responsibilities...but I believe it will a fruitless task...so I elected to solve the problem myself and to make myself feel a little better had all the car done, so,at least I got something out of it.... Also treated the front grill, bonnet and side vents to a new satin black finnish to go with a new black set of wheels....Now all I need to do is decide my new wrap colour...

Looking forward to getting her back for LM2013

The end user takes primacy over the customer. I even put a time limit on it.

No because it supposedly doesn't happen any more due a change in process! But poor customer service, yes that might make you go elsewhere