Discussion
Pretty easy one here. I’ve been done by a “landscaper” but need a sanity check here.
Labour was £3.9k plus materials, slabs.
After a week i’ve had 80% of the patio blow out. Claims it has been walked on too early.
I’ll admit I stood on a slab a little early but I didn’t cause this.
Slabs below are wonky, not level, hollow or wobble.
Slabs have not bonded to mix.
The below shows that mix has not set after 1 week (slab lifted by hand)
This slab pulled by hand, looks like just sharp sand?
Nothing bonded.
I’ve got no idea whats gone wrong here. I had numerous issues with the fitting and it has taken the shine off a new garden.
He cut slabs on my drive scoring the brickwork, he was made to relay numerous parts as he couldn’t work out a brickwork pattern.
So, this is more of a vent, I don’t want him to carry out any further work in my garden nor try to rectify, there are another number of issues which I can post but I’m thinking ask for £2000 back which should cover 5 days to get someone to dig up and relay? Or small claims court?
He advertises on my local fb so thinking an honsst review of his work may sway his response.
What would you do in this situation. He sent a labourer to rectify yesterday with 2 guns of evo stick to attempt to stick the patio down and I ended up sending him home. So I have a meeting with him tomorrow and just want to confirm my thoughts.
Labour was £3.9k plus materials, slabs.
After a week i’ve had 80% of the patio blow out. Claims it has been walked on too early.
I’ll admit I stood on a slab a little early but I didn’t cause this.
Slabs below are wonky, not level, hollow or wobble.
Slabs have not bonded to mix.
The below shows that mix has not set after 1 week (slab lifted by hand)
This slab pulled by hand, looks like just sharp sand?
Nothing bonded.
I’ve got no idea whats gone wrong here. I had numerous issues with the fitting and it has taken the shine off a new garden.
He cut slabs on my drive scoring the brickwork, he was made to relay numerous parts as he couldn’t work out a brickwork pattern.
So, this is more of a vent, I don’t want him to carry out any further work in my garden nor try to rectify, there are another number of issues which I can post but I’m thinking ask for £2000 back which should cover 5 days to get someone to dig up and relay? Or small claims court?
He advertises on my local fb so thinking an honsst review of his work may sway his response.
What would you do in this situation. He sent a labourer to rectify yesterday with 2 guns of evo stick to attempt to stick the patio down and I ended up sending him home. So I have a meeting with him tomorrow and just want to confirm my thoughts.
Edited by sc0tt on Sunday 28th April 15:44
The Gauge said:
OP, is the pointing between the slabs still soft? Looks like he has laid the slabs on a dry mix. Nothing normally wrong with that but it obviously hasn't worked, probably got the ratios wrong.
I had my patio done last autumn and chose I guy a friend was using, I went over to watch him work and saw he had dug out for a decent sublease, laid the slabs on a full wet mix (not dot & dab) and applied slurry to the backs of each slab. It was a real quality job he did, so I booked him to do mine and watched him do it the same way.
Most of yes.I had my patio done last autumn and chose I guy a friend was using, I went over to watch him work and saw he had dug out for a decent sublease, laid the slabs on a full wet mix (not dot & dab) and applied slurry to the backs of each slab. It was a real quality job he did, so I booked him to do mine and watched him do it the same way.
Purosangue said:
sc0tt said:
Pretty easy one here. I’ve been done by a “landscaper” but need a sanity check here.
Labour was £3.9k plus materials, slabs.
After a week i’ve had 80% of the patio blow out. Claims it has been walked on too early.
I’ll admit I stood on a slab a little early but I didn’t cause this.
Slabs below are wonky, not level, hollow or wobble.
Slabs have not bonded to mix.
The below shows that mix has not set after 1 week (slab lifted by hand)
This slab pulled by hand, looks like just sharp sand?
Nothing bonded.
I’ve got no idea whats gone wrong here. I had numerous issues with the fitting and it has taken the shine off a new garden.
He cut slabs on my drive scoring the brickwork, he was made to relay numerous parts as he couldn’t work out a brickwork pattern.
So, this is more of a vent, I don’t want him to carry out any further work in my garden nor try to rectify, there are another number of issues which I can post but I’m thinking ask for £2000 back which should cover 5 days to get someone to dig up and relay? Or small claims court?
He advertises on my local fb so thinking an honsst review of his work may sway his response.
What would you do in this situation. He sent a labourer to rectify yesterday with 2 guns of evo stick to attempt to stick the patio down and I ended up sending him home. So I have a meeting with him tomorrow and just want to confirm my thoughts.
those are porcelain tiles and must be laid on a cured level concrete base without a doubt he never used a primer , and the base is wrong he just bedded them straight onto a dry cement base that wasn't cured.Labour was £3.9k plus materials, slabs.
After a week i’ve had 80% of the patio blow out. Claims it has been walked on too early.
I’ll admit I stood on a slab a little early but I didn’t cause this.
Slabs below are wonky, not level, hollow or wobble.
Slabs have not bonded to mix.
The below shows that mix has not set after 1 week (slab lifted by hand)
This slab pulled by hand, looks like just sharp sand?
Nothing bonded.
I’ve got no idea whats gone wrong here. I had numerous issues with the fitting and it has taken the shine off a new garden.
He cut slabs on my drive scoring the brickwork, he was made to relay numerous parts as he couldn’t work out a brickwork pattern.
So, this is more of a vent, I don’t want him to carry out any further work in my garden nor try to rectify, there are another number of issues which I can post but I’m thinking ask for £2000 back which should cover 5 days to get someone to dig up and relay? Or small claims court?
He advertises on my local fb so thinking an honsst review of his work may sway his response.
What would you do in this situation. He sent a labourer to rectify yesterday with 2 guns of evo stick to attempt to stick the patio down and I ended up sending him home. So I have a meeting with him tomorrow and just want to confirm my thoughts.
Edited by sc0tt on Sunday 28th April 15:44
Porcelain is not laid like limestone/ sandstone paver which is what your chap has done
did he use a concrete lorry make shuttering and pour a concrete pad ? then leave for a week to cure ?If the answer is no well theres your answer
all that is going to have to be lifted out , because every tile will not stick to a base like that.
then get your money back and get a pro on , never ceases to amaze me when people employ " landscapers " to effectively do a building job ,
mount of times they don't survey the site properly have the wrong substructure , levels , drains DPC etc
" Use a builder " not a cheap landscaper
A builder will be rectifying this.
paulwirral said:
Those aren’t porcelain, they’re sand stone as already noted .
You prime the rear of the slab with a cement sbr mix , paint it on with a brush , a bag of cement mixed into sbr , it’s fancy pva then bed down onto a wet mortar mix .
As I said earlier, it stops the slab sucking the moisture out f the mortar and helps it bond .
I’ve laid thousands of metres over the years using this method and they’ve always been ok .
Thank you Paul. Safe to say that they haven’t bee primed and likely if they had they wouldn’t have set due to the bad bed mix.You prime the rear of the slab with a cement sbr mix , paint it on with a brush , a bag of cement mixed into sbr , it’s fancy pva then bed down onto a wet mortar mix .
As I said earlier, it stops the slab sucking the moisture out f the mortar and helps it bond .
I’ve laid thousands of metres over the years using this method and they’ve always been ok .
Going to ask for a chunk of change back tomorrow for the job.
I’ve had so many issues with these guys. They even managed to cut lines my drive with a saw cutting the slabs. Clowns.
Tim Cognito said:
Sorry to hear it OP, it's what everyone dreads when getting work done. Just a whole load of stress and hassle no one needs. My only advice is keep it friendly but firm as long as possible. Threats of negative social media reviews are an escalation which may get it sorted or may result in you getting told to fro.
Without derailing the thread too far, I have some Cornish slate crazy paving which needs doing, do they also need sbr?
Thanks TimWithout derailing the thread too far, I have some Cornish slate crazy paving which needs doing, do they also need sbr?
I’m aware its a bit of a nuke to go with but this will be the 4th time they will be back to sort an issue.
One of them they ruined a brick work pattern.
I only laugh otherwise I’d cry!
As by way of an update he hasn’t turned up. To be expected.
For those above quoting how much a patio should cost, I got 2 quotes and both in the same ball park.
This wasn’t near 50m2.
Looks like i’ll be sending him a letter. Hindsight is a wonderful thing but doesn’t help with the money. I’ll be having a go myself next time to save cash.
Thanks for your advice all.
For those above quoting how much a patio should cost, I got 2 quotes and both in the same ball park.
This wasn’t near 50m2.
Looks like i’ll be sending him a letter. Hindsight is a wonderful thing but doesn’t help with the money. I’ll be having a go myself next time to save cash.
Thanks for your advice all.
Purosangue said:
BlindedByTheLights said:
Cowboy
straight to small claims then get HMRC on his case , more than likely hes a cash in hand cowboy and post photos of his abortion on face book and then post a few flyers around town his business will be toast
He has warned me that if any funny business happens on social media though he will send it to the police. An honest review won’t hurt though right
I won’t post his message on here but if you want to see it PM me.
no eye deer said:
sorry to hear of the issues you've experienced.
Frankly he's a BS merchant. He's more likely to have been in touch with his barista
It would be interesting to know exactly what he suggests the police will do if he does contact them? If you do a s
te job then don't be surprised if you get a ste review!
I would suggest telling him you'd like to give him the opportunity to avoid the small claims (by returning £x) but to be under no illusion that if you have to go that route then all bets are off and there will be no further communication on the matter except via the court.
He may well be a man of straw so the court route may not yield the desired result in cash terms but it will cause him a few issues.
No worries, not sure he knows that I have his address so a letter will be sent this week recorded highlighting the issues. If no response then i’ll press on with MCOL.Frankly he's a BS merchant. He's more likely to have been in touch with his barista
It would be interesting to know exactly what he suggests the police will do if he does contact them? If you do a s
te job then don't be surprised if you get a ste review!I would suggest telling him you'd like to give him the opportunity to avoid the small claims (by returning £x) but to be under no illusion that if you have to go that route then all bets are off and there will be no further communication on the matter except via the court.
He may well be a man of straw so the court route may not yield the desired result in cash terms but it will cause him a few issues.
Hi All, sent a letter stating a course of action which was a refund of XYZ for material and labour. It was signed for but no response so next course of action will be small claims. Happy to pay the fee even if I win ( which I have no doubt I will) and he is unable to pay.
People should not get away with ripping others off. When that is done then I will leave a suitable review on the local media sites.
People should not get away with ripping others off. When that is done then I will leave a suitable review on the local media sites.
Gassing Station | Homes, Gardens and DIY | Top of Page | What's New | My Stuff