fuel pump fails in current production

fuel pump fails in current production

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LE62NDE

267 posts

20 months

Tuesday 30th January
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I called in at the dealership (it's only a few miles away) and they were able to confirm that although it's listed as a fuel level sensor on their system, it will be a fuel pump replacement. The difference is down to a translation error, apparently...

7en

228 posts

11 months

Tuesday 30th January
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LE62NDE said:
I called in at the dealership (it's only a few miles away) and they were able to confirm that although it's listed as a fuel level sensor on their system, it will be a fuel pump replacement. The difference is down to a translation error, apparently...
The level sensor is actually integrated into the pump.

essexstu

519 posts

118 months

Thursday 1st February
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my PE also going in for fuel pump recall. I am combining with its annual service in March so will be all set for my NC500 tour in April. Result!

Simon Owen

805 posts

134 months

Thursday 1st February
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Alpine Manchester completed the recall for me today, efficient, helpful & polite service from the Mcr team.

Works referenced reprogramming tasks G7611 & G7605, parts £824.69 & labour £111.84 total £963.53, albeit not charged to me as a recall.

I decided against the £930 4yr service and am seeking quotes outside the dealer network, no reflection on Mcr more me just being a tight ar** !! And now trying to work out how to remove the service reminder note.

Edited by Simon Owen on Thursday 1st February 18:58

Miserablegit

4,021 posts

109 months

Thursday 1st February
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essexstu said:
my PE also going in for fuel pump recall. I am combining with its annual service in March so will be all set for my NC500 tour in April. Result!
When/how was that arranged Stu? I’ve heard nothing after the general notification from Alpine.

essexstu

519 posts

118 months

Saturday 3rd February
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Miserablegit said:
essexstu said:
my PE also going in for fuel pump recall. I am combining with its annual service in March so will be all set for my NC500 tour in April. Result!
When/how was that arranged Stu? I’ve heard nothing after the general notification from Alpine.
I had an email 26th Jan as follows..

"At Alpine, we continually monitor our vehicles to ensure they meet the highest possible standards. Checks carried out by our engineering team have identified the fuel pump may not function correctly. This could potentially lead to:
You not being able to start your vehicle or
in rare circumstances, a loss of power.
Our records show you have a recent relationship with this vehicle and are therefore responsible for its maintenance.

We would ask you to please contact your preferred Alpine retailer quoting reference OE6D, who will arrange for the fuel pump to be replaced, free of charge."

NewtonSheep

30 posts

12 months

Tuesday 6th February
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I've just received a recall notice on my Dec '21 car. Pump replacement booked in for March.

No problems to date, thankfully, but glad to see that Alpine are fixing it.

Jacobyte

4,723 posts

242 months

Tuesday 6th February
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NewtonSheep said:
I've just received a recall notice on my Dec '21 car. Pump replacement booked in for March.

No problems to date, thankfully, but glad to see that Alpine are fixing it.
Mine's (also a Dec 21 car) booked in for tomorrow. Currently 23000 miles and not had a problem, still I hope it makes the 30 miles to the dealer tomorrow! biggrin

Meonstoke

264 posts

102 months

Monday 19th February
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Good to see the fuel pump thread dwindling in interest, that's a positive! smile

I had mine replaced under the OTS recall last Friday. The new one looks identical to the old one and the service manager was none the wiser as to what modifications were made. Although he did say he hasn't had to replace any fuel pumps on new cars last year. Previously, he's even replaced the FP three times on one older car - similar experience to some on this forum. I was considering keeping the old FP just in case as a back-up, as I've never had any issues with it in 3 years. The service manager was open to that but thought I was crazy. I decided he was right. If the new FP goes, then no point in using the original FP which will have been lying around in my garage for several years... Besides, I have an extended warranty for another 3 years. Fingers crossed, this thread remains very quiet!

One thing I did notice however when driving the car home: it felt as if the car had more 'go' and a slightly different, more urgent, engine noise about it. Nothing obtrusive, very subtle, and I quite liked it. However I wasn't entirely sure if I wasn't imagining it. So I switched over from Normal mode to Sport and, yes, there is definitely more "Go", felt as if there was even a bit more HP on tap. I cannot explain why I felt this as it surely shouldn't make a difference. But anyone else experienced / felt the same after their FP was replaced ?

M.

jont-

81 posts

89 months

Monday 19th February
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Possibly a software update? When mine failed previously they asked if I'd had any map fitted, as part of the reprogramming would wipe that out (I don't think it was to try and weasel out of the replacement). Mine was done (again) recently too, but I don't remember noticing any difference afterwards.

Teatowell

1,303 posts

183 months

Monday 19th February
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Meonstoke said:
Good to see the fuel pump thread dwindling in interest, that's a positive! smile

I had mine replaced under the OTS recall last Friday. The new one looks identical to the old one and the service manager was none the wiser as to what modifications were made. Although he did say he hasn't had to replace any fuel pumps on new cars last year. Previously, he's even replaced the FP three times on one older car - similar experience to some on this forum. I was considering keeping the old FP just in case as a back-up, as I've never had any issues with it in 3 years. The service manager was open to that but thought I was crazy. I decided he was right. If the new FP goes, then no point in using the original FP which will have been lying around in my garage for several years... Besides, I have an extended warranty for another 3 years. Fingers crossed, this thread remains very quiet!

One thing I did notice however when driving the car home: it felt as if the car had more 'go' and a slightly different, more urgent, engine noise about it. Nothing obtrusive, very subtle, and I quite liked it. However I wasn't entirely sure if I wasn't imagining it. So I switched over from Normal mode to Sport and, yes, there is definitely more "Go", felt as if there was even a bit more HP on tap. I cannot explain why I felt this as it surely shouldn't make a difference. But anyone else experienced / felt the same after their FP was replaced ?

M.
Mine felt the opposite to be honest to the point I questioned whether it had previously been mapped and the change had undone it!

OscarP

26 posts

31 months

Monday 19th February
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Mine does seem to run marginally more smoothly - certainly at idling once warmed up. Just nice to have it back after a few days with a Clio.

LE62NDE

267 posts

20 months

Thursday 22nd February
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Teatowell said:
Mine felt the opposite to be honest to the point I questioned whether it had previously been mapped and the change had undone it!
I've only done a handful of miles in mine with the replacement pump and I would say it feels a bit 'flat' and unresponsive. I've owned it from new, so know it hadn't been remapped...

bcr5784

7,114 posts

145 months

Thursday 22nd February
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LE62NDE said:
I've only done a handful of miles in mine with the replacement pump and I would say it feels a bit 'flat' and unresponsive. I've owned it from new, so know it hadn't been remapped...
As I understand it the ECU "learns" optimum settings based on knock sensor feedback and the like after a reboot ( or even a refill with low octane fuel). So it doesn't surprize me that the car wouldn't perform at its best after a "reset" or "reprogramme" which, for some reason seems to accompany a fuel pump replacement. I would expect performance to return after a few miles.

LE62NDE

267 posts

20 months

Sunday 25th February
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bcr5784 said:
As I understand it the ECU "learns" optimum settings based on knock sensor feedback and the like after a reboot ( or even a refill with low octane fuel). So it doesn't surprize me that the car wouldn't perform at its best after a "reset" or "reprogramme" which, for some reason seems to accompany a fuel pump replacement. I would expect performance to return after a few miles.
Performance seems to be back where it should be with around 100 miles on the clock since the fuel pump replacement. It may be my imagination, but the pops and bangs seem to be a bit louder.

Edmund Dorf

27 posts

24 months

Monday 26th February
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Anyone knows if the recall is also happening in Germany?

k_m

28 posts

2 months

Monday 26th February
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At least not officially. You can check at the KBA website recalls of any manufacturer. Alpine is only listed with a suspension recall of cars built in 2023.

https://www.kba-online.de/gpsg/startServlet?adress...

So maybe better call your Alpine dealer?

Edited by k_m on Monday 26th February 20:24

NewtonSheep

30 posts

12 months

Thursday 29th February
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NewtonSheep said:
I've just received a recall notice on my Dec '21 car. Pump replacement booked in for March.

No problems to date, thankfully, but glad to see that Alpine are fixing it.
I spoke too soon frown

Mine broke down last Friday. 3/4 tank of fuel, one mile from home and only 4 degrees C outside.

Already booked in to local dealer for end of March, but managed to bring that forward a couple of weeks. Still, that means the car will be off the road until then as I am not going to risk using it in the meantime.

Meonstoke

264 posts

102 months

Friday 1st March
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NewtonSheep said:
I spoke too soon frown

Mine broke down last Friday. 3/4 tank of fuel, one mile from home and only 4 degrees C outside.

Already booked in to local dealer for end of March, but managed to bring that forward a couple of weeks. Still, that means the car will be off the road until then as I am not going to risk using it in the meantime.
Sorry to hear! Just luck of the draw and the risk was on a few minds, mine included. My LGT is from March 2021 with 12K KM on the clock - and drove great from Day 1 as far as I could tell. However, I may have the answer to my own query earlier in this thread as to why the car felt it had more zip and "go" about it with the new fuel pump installed. I queried this with the Alpine Service Manager the day after, also asking if some software tuning was applied somewhere. He advised, no, just the fuel pump. And he pointed out that perhaps the original FP was already losing some pressure (and I simply hadn't noticed) ... Makes perfect sense I guess.

LE62NDE

267 posts

20 months

Monday 4th March
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Following the fuel pump replacement, I had a dashboard message of 'service due in 100 miles', despite the car having been serviced in September and only doing 4k miles since. Phoned the dealers, and it is a known software glitch -they will reset it if I drop in. Fortunately, I am only 3 miles from them.