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A2MVS
Original Poster
12 posts
17 months
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Having a terrible time trying to get the warranty on my 2003 C4S extended for another year at my local OPC and thought I'd have a rant about Porsche. The OPC has been very good in dealing with me...it's just the damn Porsche's retentive approach to the pre-warranty inspection and scandalous pricing that's Pi**insg me off.
So... - you need to have a genuine Porsche battery fitted for the inspection even though the battery itself isn't covered by the warranty. On a 6 year old car that's worth less than £30k, it's unlikely most 996 owners will be inclined to part with £260 for a rubbish Porsche battery when you can a superior Bosch replacement from Costco for £36.99 with a 5 year guarantee
- exhaust has to be genuine Porsche part so I have to remove my aftermarket lightweight silencers and refit the original POS silencers to pass the inspection.
- there is a 1% fee if paying for the warranty by credit card, more if it's certain types of c card. Does Porsche really think that most 996 owners have £1350 burning holes in their pockets in the current economic climate? To make matters worse, if you walk to the adjacent Ferrari service department, there's no fee for paying bills by credit card. WTF!
- I'm not going to bother with an extended Porsche warranty next year and will get all my servicing done by an indy from now on.
Rant over..i'm going to have a few drinks to calm myself down now.
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Callughan
2,887 posts
22 months
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Having a Porsche battery now that's a bit anal. I can prehaps understand the zorst, if it helps not all OPC charge for credit card transactions.
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graeme36s
2,819 posts
47 months
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Absolutely proposterous. I understand that it is a way that Porsche tie you into OPC only, but personally I think they are shooting themselves in the foot. Good news for the indies.
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Vron
802 posts
39 months
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Interesting on how for the first time ever my local OPC commented on the healthcheck form or whatever they call it regarding my non Porsche battery in October. I know they've seen it before because a couple of years ago I complained that the battery cover had just been thrown into the boot instead of being fitted back on. No complaints about the brand of battery back then.
Mine is up for renewal in May - not.
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Soovy
22,827 posts
101 months
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Utter c ntery
Welcome to the new warranty.
At least they'll let you renew which is more that I can, as I have a non standard stereo and painted wheels.
C ntery.
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Adam B
4,445 posts
84 months
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Why not email a short complaint / heads up to honest john and similar. The depths of stupidity of this policy should be publicised to embarrass porsche UK
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A2MVS
Original Poster
12 posts
17 months
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Interesting that not all OPCs charge a fee for credit card transactions. I was led to believe this was another Porsche directive.
I don't understand the issue with the exhaust, it's made by Gemballa and I can't see how this would have an affect on other components. If it breaks fair enough I'll sort it but could a pair of high quality non standard silencers really affect other components on the car?
Surely Porsche could just say "that's a non standard part - it's not covered under your extended warranty" and as an owner you sign it off to indicate your agreement to the parts not covered.
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997addict
238 posts
17 months
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I take u joking about painted wheels
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EvoSlayer
842 posts
15 months
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Soovy said: Utter c nteryWelcome to the new warranty.At least they'll let you renew which is more that I can, as I have a non standard stereo and painted wheels.C ntery Well said that man, not had much to do with Porsche warranties myself since it would be cheaper for me to buy another car than try to buy a warranty. It appears that Porsche will end up driving potential customers away from their UK franchises and straight to the reputable indies. Which is no fault of our OPC's as they're only following a directive. Like the man said, das c ntery...
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amir_j
1,370 posts
31 months
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I was reading another porsche forum today
1) Kerbed wheels have been brought up 2) Any aftermarket accessories are banned from renewing, a member with a Parrot Bluetooth handsfree connected meant he was refused, curremtly pushing woth Porsche customer service but not hopeful...
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Soovy
22,827 posts
101 months
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amir_j said: I was reading another porsche forum today
1) Kerbed wheels have been brought up 2) Any aftermarket accessories are banned from renewing, a member with a Parrot Bluetooth handsfree connected meant he was refused, curremtly pushing woth Porsche customer service but not hopeful... Exactly. I have a Becker bluetooth IPOD hifi - Becker make the OEM hifis but because mine doesn't have Porsche written on it I am barred from insuring my engine and gearbox. Thanks, Mr Goss. I am off to Hartech for their Lifetime Maintenance Plan. No one was a bigger advocate of the OPC service and warranty than me. But now they can stick up up their ample back sides.
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HRG
40,939 posts
69 months
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Soovy said: amir_j said: I was reading another porsche forum today
1) Kerbed wheels have been brought up 2) Any aftermarket accessories are banned from renewing, a member with a Parrot Bluetooth handsfree connected meant he was refused, curremtly pushing woth Porsche customer service but not hopeful... Exactly. I have a Becker hifi - Becker make the OEM hifis but because mine doesn't have Porsche written on it I am barred from insuring my engine and gearbox. Thanks, Mr Goss. I am off to Hartech for their Lifetime Maintenance Plan.  It's much better value than the s  tty Porsche warranty.
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sportsandclassic
1,673 posts
48 months
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Hello
This new style of warranty is not looking good for porsche uk...as at least half my customers are not renewing and taking our plan instead so not all bad..
Mike
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Bafty_Crastard
145 posts
43 months
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My car’s coming up 18 month old, when the first services is due I’ll be going to an “inde”. If I need a warrantee I’ll be going to Tesco  Am I bothered….err not in the slightest
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dazco
1,667 posts
19 months
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Maybe regions could club together for one Porsche battery and lend it out. 
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Nitro...
741 posts
19 months
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This has really just about made my mind up for me. I'm hoping to get my first Porsche in April and after reading everything on here (not just this thread) it's looking more and more likely I'll be going to Hartech (or A N Other) for the warranty, service, repairs etc. I just can't believe what Porsche are doing. 
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hornetrider
10,028 posts
35 months
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Anyone daan saaf do a hartech-a-like warranty?
Major ballache to take time off at xyz sheckels a day to trek oop norf.
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Soovy
22,827 posts
101 months
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hornetrider said: Anyone daan saaf do a hartech-a-like warranty?
Major ballache to take time off at xyz sheckels a day to trek oop norf. I am making a weekend of it.
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hornetrider
10,028 posts
35 months
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Baz work on weekends does he?
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ZeroH
1,057 posts
19 months
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Out of interest if you're car doesnt pass the wtee inspection and / or it does pass but you don't bother to renew, how much do you get charged for the pleasure of having opc look it over ?
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