Apple sucks...
Discussion
It's the connector on the phone,
Cost about £20 to get it fixed...
www.repairs4.com
first world problems.
Cost about £20 to get it fixed...
www.repairs4.com
first world problems.
TheHeretic said:
There is a 2 year guarantee by European law, so when did you buy it? Of course it won't help matters with you disassembling it.
2 year guarantee??? I just paid £130 for my 64GB 4S to be replaced by Apple. It's around 18 months old... are you saying they should have given it me free instead of at cost?andygo said:
I'm fuming if this is the case... I'm going to ring them now.Apple just said that as the phone was bought through Vodafone, the second year is the networks responsibility. So I rang Vodafone - and they say that it's nothing to do with them and it's Apple who should replace at no charge.
Basically; each one is saying it's the other. I'm annoyed that the woman who did my swap mentioned nothing of this... especially as she commented on the 'as new' condition of my 18 month old phone. I now have an Apple rep' looking to clarify this and get back to me.
Basically; each one is saying it's the other. I'm annoyed that the woman who did my swap mentioned nothing of this... especially as she commented on the 'as new' condition of my 18 month old phone. I now have an Apple rep' looking to clarify this and get back to me.
LDN said:
andygo said:
I'm fuming if this is the case... I'm going to ring them now.
kersTheHeretic said:
onlynik said:
Had a battery replaced, told the same, 18 months old and out of warranty. f
kers
It depends of a battery is considered a 'wear and year' item.
kersAfter a lot of toing and froing; Apple still claim that Vodafone are responsible (my gut says they are right) - and Vodafone say Apple are... basically, both claim that they did not sell me the phone. Voda have said that they sold me the tariff / cobtract and not the phone so they are not responsible.
For the sake of £130, I won't be bothering to chase this but it does wind me up that neither would own up in relation to the EU law.
For the sake of £130, I won't be bothering to chase this but it does wind me up that neither would own up in relation to the EU law.
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