Bit of streaming info, screen ratio and download capacity needed for each. Click on the blue discs to see the screen res and minimum bitrate needed.

http://www.telegraph.co.uk/technology/broadband/90...

Yes, I do realise that but anyone who has ever dealt with BT customer services and Plusnet customer services will tell you that one is better than the other (as well as being cheaper for the same service).

I've dealt with both. Plus Net were hampered because BT had not done the job properly. All they could do was book another appointment 2 weeks down the line. An email to their chief exec sorted it, as much as an email to the chief exec of BT sorted things when they got caught up.

I used to use PlusNet many years ago, but things went downhill. Now they have the same limitations as nearly all the others because many of the systems run through open reach.

Had it for over a year. No problems once it was all setup.

Some teething issues initially but even then it was just that I was 'only' getting 20mbit throughput instead of the lines 40mbit sync. Fixed within a week.

Now sync'ing at 70-75 mbit and fully able to see that off t'interwebs.

I replaced the BT supplied modem and homehub router combo day one with a single Draytek router. Better bit of kit and only one box.

No complaints despite previous bad experiences with BT. I usually find once you get to an actual engineer any problems you have move quickly, it's just getting to that point is hard.

Plusnet have a UK based call centre and don't traffic shape p2p into oblivion at peak times and offer static ips with custom rdns entries.

Unlike BT.

Also any ISP that currently offers FTTC use the same amount of BT wholesale infrastructure as Plusnet.

BT no longer shape or throttle to be fair (one of the few reasons I was tempted back to them).

I used distance selling rules with Sky when they tried to fob me off with 5Mb when the promised 7-14mb.

"Sorry sir, your broadband will take up to 10 days to get comfortable..." This was when I was getting 3mb. Comfortable? I nearly dropped the phone when I heard that one.

Told them to stick it and they did.

On topic though I know someone with BT and he gets 40mb down and 20mb up. Quite impressive.

I used to have reliable, if slightly pedestrian broadband. 5Mb on a good day was sufficient to work, download stuff, rent films on Apple TV.

I upgraded to Infinity and thought I could do all of the above a little faster. BT have other plans. The broadband service is rubbish. Over a 24h period I typically get between 8 and 22 hours of service. Most annoying is that the downtime is frequently during waking hours. BT come and "fix" it and my phone line has so much interference that it is unusable. Technicians and even an engineer (yes, a proper one) have been out and replaced kit, performed tests at our house and various bits of infrastructure between us and the exchange. They now think the problem may be "underground" but have yet to suggest if or when it will be fixed.

As good as Infinity is when it works, it defeats the object of having fast BB if it fails to function.

Getting mine installed on Monday.

I had loads of hassle a couple of years ago with my BT 'up to' 20mb broadband getting about 4mb. Eventually a letter to the chairman transferred my grievance to a 'chairmans'(or similair) dept who appeared to kick ass. All of a sudden I got 14/15mb regularly. Upload remained at 1mb, so I guess they just removed the throttling at the exchange. Mate of mine on the same deal 50 yds away is still getting 5mb/1mb.

Bit naughty the way they throttle everyone back and claim not to be doing it.

Looking forward to getting 'up to 73mb' on Monday now.