Making an offer to a dealer ?

Making an offer to a dealer ?

Author
Discussion

NickCW

295 posts

131 months

Tuesday 13th September 2016
quotequote all
Offering on the phone is the worst way to try and get a deal, go down and see the car and test drive it - that way you come across as a serious buyer and once they have invested time in you they will be more likely to do a deal as they will want something from their efforts.

Also remember to go in strong, easiest mistake people make is when they say "no" to 30k is to jump straight up to 31k for instance, best bet is to say ok what will you do - and go from there. Make small increments or none at all, pretty hard to meet in the middle if your first offer is just that...

Play hardball and be prepared to walk, sometimes that pays off if they need it sold.

Edit: Use Webuyanycar to value it, and that will give you the approx price they paid. Its pretty accurate to trade prices.

CrouchingWayne

687 posts

177 months

Tuesday 13th September 2016
quotequote all
BigLion said:
No word of a lie, I offered one independent 45k on a 47k car (as I could get an AUC one for that price) - he not only refused my offer but he them put the price his car up by 1.5k !?
Haha! That's the kind of thing that would happen to me.

bigee

Original Poster:

1,485 posts

239 months

Tuesday 13th September 2016
quotequote all
NickCW said:
Offering on the phone is the worst way to try and get a deal, go down and see the car and test drive it - that way you come across as a serious buyer and once they have invested time in you they will be more likely to do a deal as they will want something from their efforts.

Also remember to go in strong, easiest mistake people make is when they say "no" to 30k is to jump straight up to 31k for instance, best bet is to say ok what will you do - and go from there. Make small increments or none at all, pretty hard to meet in the middle if your first offer is just that...

Play hardball and be prepared to walk, sometimes that pays off if they need it sold.

Edit: Use Webuyanycar to value it, and that will give you the approx price they paid. Its pretty accurate to trade prices.
Interesting,makes sense really. Only snag is that these cars are pretty thin on the ground and can/do involve virtually day trips ! Surely it makes sense to at least mention your budget so as not to waste time all round? Tough one really as many variables involved.
Oh, do you think WBAC values apply to Astons ? If so they have a hell of a mark up !!

PositronicRay

27,103 posts

184 months

Wednesday 14th September 2016
quotequote all
bigee said:
NickCW said:
Offering on the phone is the worst way to try and get a deal, go down and see the car and test drive it - that way you come across as a serious buyer and once they have invested time in you they will be more likely to do a deal as they will want something from their efforts.

Also remember to go in strong, easiest mistake people make is when they say "no" to 30k is to jump straight up to 31k for instance, best bet is to say ok what will you do - and go from there. Make small increments or none at all, pretty hard to meet in the middle if your first offer is just that...

Play hardball and be prepared to walk, sometimes that pays off if they need it sold.

Edit: Use Webuyanycar to value it, and that will give you the approx price they paid. Its pretty accurate to trade prices.
Interesting,makes sense really. Only snag is that these cars are pretty thin on the ground and can/do involve virtually day trips ! Surely it makes sense to at least mention your budget so as not to waste time all round? Tough one really as many variables involved.
Oh, do you think WBAC values apply to Astons ? If so they have a hell of a mark up !!
The thing is you're asking for £2k off, if you showed up and the car was absolutely lovely you wouldn't walk away from it, would you?

When looking @ specialist car like this I'd visit, and if everything was perfect be prepared to pay the asking price. I'd still haggle hard, but if I couldn't afford, or see the value in the asking price, I'd not even look @ the ad.

Fox-

13,251 posts

247 months

Wednesday 14th September 2016
quotequote all
NickCW said:
Offering on the phone is the worst way to try and get a deal, go down and see the car and test drive it - that way you come across as a serious buyer and once they have invested time in you they will be more likely to do a deal as they will want something from their efforts.
I buy all of my cars over the phone. How much more serious a buyer do you want to be than somebody who doesn't want to spend time sitting in a showroom drinking coffee and going for test drives? I phone up, I discuss the car, we discuss the price, I pay a deposit by telephone. I'm not going to travel often hundreds of miles on the offchance of a deal - I want it done there and then over the phone, if I travel to a dealer it's to collect the car.

Somebody on the phone is about as serious as it gets - they are not time wasting test pilots if they don't even want to see the car before the deposit goes down - they are pure buyers.

It has worked well every time for both myself and the dealer - they sell a car, I get the deal I want, they spend almost no time in the selling process.

Ironically I did try to buy one face to face this time - they wouldn't budge at all and were about £4k away from I wanted to be, so I gave up as it was just too big a gap. This was in May.

The car is still on the forecourt. It's now £4k cheaper than it was when I visited them...

bigee

Original Poster:

1,485 posts

239 months

Wednesday 14th September 2016
quotequote all
Ray- i wouldnt walk if the car was perfect....but that virtually never the case is it ? Last one i looked at i was told it had Pirellis on the back,travelled, it had Accelleras on instead. I pointed this out only to be told it would cost me extra for them to change them to a premium brand.....
I'm torn between discussing money over the phone when youve not even seen the car, yet to travel the length of the country on an off chance seems equally daft. I would prefer some 'encouragement' to travel and if the car was good then i'm sure a deal could be struck,but to constantly be told "no" when discussing cost seems a bit too one sided.

Impasse

15,099 posts

242 months

Wednesday 14th September 2016
quotequote all
It's already reasonably priced. Go and see it.

Rangeroverover

1,523 posts

112 months

Wednesday 14th September 2016
quotequote all
Unlike most dealers stock this car is not dropping in value every month so the pressure on the dealer is less

bitchstewie

51,804 posts

211 months

Wednesday 14th September 2016
quotequote all
bigee said:
I'm torn between discussing money over the phone when youve not even seen the car, yet to travel the length of the country on an off chance seems equally daft. I would prefer some 'encouragement' to travel and if the car was good then i'm sure a deal could be struck,but to constantly be told "no" when discussing cost seems a bit too one sided.
Without wanting to sound all Mike Brewer I'm sure it's psychologically slightly different if someone is stood in front of you holding their hand out for £30k firm with their car key in the other hand prepared to walk vs. a phone call over a bunch of "what ifs".

On balance I tend to think that if I were seriously considering travelling the "length of the country on an off chance" (and £30k or £32k is not a small chunk) I'd prefer to go with no obligation at all than turn up and feel pressured because the dealer is arguing it's "as we agreed on the phone".

Thing is there's no right or wrong answer, some buyers will prefer one, some sellers will prefer the other.

rallycross

12,850 posts

238 months

Wednesday 14th September 2016
quotequote all
On a car like that it's not just about price as there are very few to chose from, make an offer but dont assume there is a load of room for negotiation.

Also in general terms there is not much stock available and dealers are paying crazy high money for stuff at dealer auctions, its a bit like 2009 with good stock trading way higher than book money.

Jasandjules

70,012 posts

230 months

Wednesday 14th September 2016
quotequote all
What is the price like compared to similar models?
How desperate are you to buy it?
Would you be happy to walk away and find someone else has bought it two weeks later?

williamp

19,284 posts

274 months

Wednesday 14th September 2016
quotequote all
Annoying as it is OP, buying a car invovles time and efffort to travel. With most of my "nice" cars I have bought, I spent many saturdays driving up and down looking for the "right" car. Unless you can find someone you can trust who lives locally and do a preliminery check for you, there isnt much more choice.



PositronicRay

27,103 posts

184 months

Wednesday 14th September 2016
quotequote all
bigee said:
Ray- i wouldnt walk if the car was perfect....but that virtually never the case is it ? Last one i looked at i was told it had Pirellis on the back,travelled, it had Accelleras on instead. I pointed this out only to be told it would cost me extra for them to change them to a premium brand.....
I'm torn between discussing money over the phone when youve not even seen the car, yet to travel the length of the country on an off chance seems equally daft. I would prefer some 'encouragement' to travel and if the car was good then i'm sure a deal could be struck,but to constantly be told "no" when discussing cost seems a bit too one sided.
It's annoying, discovering a car is miss-described. I had a 6 hour round trip to a reputable indy, only to discover a FSH was a receipt for an A/C recharge and a receipt for a trolley jack. The car looked good, but drove like a bag of spanners.

In cases like this, and in your instance finding unacceptable tyres fitted, agreeing a price over the phone is pointless.

I get as much info as possible up front, and haggle when I get there. If I want the car and it looks fair value (and the seller knows it!) I've been known to pay the asking price.





bigee

Original Poster:

1,485 posts

239 months

Wednesday 14th September 2016
quotequote all
Thanks all, really useful all round. On balance i think its best to ask loads of questions, travel,view,drive....then haggle and then pay asking or walk if the deal isnt right. Thinking about it the thrill of the chase is half the 'fun' !

DottyMR2

478 posts

128 months

Wednesday 14th September 2016
quotequote all
If you're going to go down and make a lower offer than list you HAVE to be willing to walk away. If not, you'll never knock them down. Yes there aren't many V8 Vantages knocking around the market but it's the middle of September and it's not exactly a car that sells very quickly. End of quarter is fast approaching and for all you know, the salesman hasn't hit target yet and needs it shifted.

Unless of course you REALLY want it and can't walk away, in which case just give him the £32k and be done with it.

As examples, I've watched my old man get big deals on every single car he's ever bought. When buying my first car, we got £3.5k knocked off a £12.5k car by playing 2 garages off each other. Thing is, we were happy to buy the other car if the other couldn't win the price war, so we were able to just walk away if the price wasn't right. We bought a Corsa but after haggling he actually stopped us at the front door as we were leaving the Vaux garage to go to Ford and crumbled, giving us loads of extras for free.

Or be my mate who can't even haggle on Champ Man. He just gives them what they ask then gets screwed to the wall. Probably throws about £10k a year away on excessive finance payments/paying full whack and changing cars every year (trading in to a dealer after owning for 6 months for ~£4k less than he paid).

My old man has walked away from countless cars though and bought other ones, it takes him 6 months to buy a new car but it's always the right one, in great condition for a great price. My mates never walked away from a car but loses money hand over fist. Just depends if you want it now or want it for the right price.

LordHaveMurci

12,047 posts

170 months

Wednesday 14th September 2016
quotequote all
BigLion said:
No word of a lie, I offered one independent 45k on a 47k car (as I could get an AUC one for that price) - he not only refused my offer but he them put the price his car up by 1.5k !?
So the next offer was for the £47k he actually wanted.

Fox-

13,251 posts

247 months

Wednesday 14th September 2016
quotequote all
bhstewie said:
Without wanting to sound all Mike Brewer I'm sure it's psychologically slightly different if someone is stood in front of you holding their hand out for £30k firm with their car key in the other hand prepared to walk vs. a phone call over a bunch of "what ifs".
Not for a dealer - on that phone call is a debit card if the deal is right. Then the car is sold with no real effort.

Far more attractive than entertaining somebody for 2 hours, allowing tyre kicking, test drives and coffee.

shake n bake

2,221 posts

208 months

Wednesday 14th September 2016
quotequote all
NickCW said:
Offering on the phone is the worst way to try and get a deal, go down and see the car and test drive it - that way you come across as a serious buyer and once they have invested time in you they will be more likely to do a deal as they will want something from their efforts.

Also remember to go in strong, easiest mistake people make is when they say "no" to 30k is to jump straight up to 31k for instance, best bet is to say ok what will you do - and go from there. Make small increments or none at all, pretty hard to meet in the middle if your first offer is just that...

Play hardball and be prepared to walk, sometimes that pays off if they need it sold.

Edit: Use Webuyanycar to value it, and that will give you the approx price they paid. Its pretty accurate to trade prices.
Your first paragraph is spot on, the last isn't.

A specialist car like this fetches huge money over book through the block, not a fair representation. More likely to be on sale or return or a px or a buy back from a former customer.

buyer&seller

778 posts

179 months

Wednesday 14th September 2016
quotequote all
Fox- said:
bhstewie said:
Without wanting to sound all Mike Brewer I'm sure it's psychologically slightly different if someone is stood in front of you holding their hand out for £30k firm with their car key in the other hand prepared to walk vs. a phone call over a bunch of "what ifs".
Not for a dealer - on that phone call is a debit card if the deal is right. Then the car is sold with no real effort.

Far more attractive than entertaining somebody for 2 hours, allowing tyre kicking, test drives and coffee.
With distance selling laws a deposit taken over the phone is worthless, a buyer who's stood in front of the car is far better than a phone enquiry as when the phone enquiry actually turns up to collect the process will be exactly the same as the man stood in the showroom anyway, coffee, test drive, looking at the paperwork etc etc. A dealer would much rather have a buyer stood in front of him.

PositronicRay

27,103 posts

184 months

Wednesday 14th September 2016
quotequote all
[quote=buyer&seller]
Fox- said:
bhstewie said:
Without wanting to sound all Mike Brewer I'm sure it's psychologically slightly different if someone is stood in front of you holding their hand out for £30k firm with their car key in the other hand prepared to walk vs. a phone call over a bunch of "what ifs".
Not for a dealer - on that phone call is a debit card if the deal is right. Then the car is sold with no real effort.

Far more attractive than entertaining somebody for 2 hours, allowing tyre kicking, test drives and coffee.
With distance selling laws a deposit taken over the phone is worthless, a buyer who's stood in front of the car is far better than a phone enquiry as when the phone enquiry actually turns up to collect the process will be exactly the same as the man stood in the showroom anyway, coffee, test drive, looking at the paperwork etc etc. A dealer would much rather have a buyer stood in front of him.
As an ex motor trader I'd agree. Unless desperate, car overage etc, I'd be unlikely to try so hard over the phone, instead looking to make a decent margin in a take it or leave it kind of way. With someone in front of me, ready to deal, time and emotional investment on both sides, it's a different story.

Even after years in the trade, each time I signed a deal I'd get a little injection of adrenalin. Quite addictive, a telephone sale just didn't generate this.