Unpopular opinion - NHS is useless
Discussion
jackofall84 said:
I also noted that some of the nurses are now getting their work emails on their personal mobile phones...I did wonder how secure this is, as if the phone gets stolen you're relying on the user of that phone to ensure it is secure.
We get waves of phishing emails at work that come from NHS (run by Capita) mail servers. So much so that anything nhs.net is automatically quarantineed. I read that it's reckoned hundreds of NHS devices / email accounts are compromised at any moment.Bonefish Blues said:
Red9zero said:
MesoForm said:
Slowboathome said:
Whole thing is a complete lottery.
I've generally had excellent care. My mate - 40 miles away has had some shocking experiences.
This seems to be the crux of it - either the care is first class with a whole team of people looking out for you or the patient is the one doing all the admin, chasing up appointment dates, printing off blood test forms, etc. I've generally had excellent care. My mate - 40 miles away has had some shocking experiences.
98elise said:
This. I did some contract work for the NHS and I was told to think of it as about 200 different companies operating under one name and delivering the same basic service, but organising things their own way.
My wife has done interim work at many different Trust around the country for the past 10yrs or so and it never ceases to amaze me how they are all run using completely different procedures / systems.jackofall84 said:
said:
Interestingly though, You could only use the pool laptop if you have your own smart phone as you need access to google authenticator.
I also noted that some of the nurses are now getting their work emails on their personal mobile phones...I did wonder how secure this is, as if the phone gets stolen you're relying on the user of that phone to ensure it is secure.
Re google autheticator - my wife has the same and it's installed on her personal mobile to access work VPN systems.
LimmerickLad said:
98elise said:
This. I did some contract work for the NHS and I was told to think of it as about 200 different companies operating under one name and delivering the same basic service, but organising things their own way.
My wife has done interim work at many different Trust around the country for the past 10yrs or so and it never ceases to amaze me how they are all run using completely different procedures / systems.I find it mad that you look at the NHS and you'd think in 2023 with the technology and expertise we have on systems and procedures that there would be one central system for paperless records but nope each hospital trust does it's own thing and employ people to duplicate/rewrite or put that burden on the front line staff. I don't even think there is a strategy for such thing, it's just do as you want for each hospital.
VeeReihenmotor6 said:
This too - my wife's hospital implemented a paperless records system. It is brilliant actually however it doesn't link up to other hospitals so often things need to either be printed, screenshotted or rewritten when information needs transferring.
I find it mad that you look at the NHS and you'd think in 2023 with the technology and expertise we have on systems and procedures that there would be one central system for paperless records but nope each hospital trust does it's own thing and employ people to duplicate/rewrite or put that burden on the front line staff. I don't even think there is a strategy for such thing, it's just do as you want for each hospital.
I agree but....Modernising, doing away with duplication of roles, all means likelihood of job losses. The unions will never accept that, so we carry on pumping endless billions into a 'system' that would have collapsed years ago if it wasn't being spoon fed taxpayers' money.I find it mad that you look at the NHS and you'd think in 2023 with the technology and expertise we have on systems and procedures that there would be one central system for paperless records but nope each hospital trust does it's own thing and employ people to duplicate/rewrite or put that burden on the front line staff. I don't even think there is a strategy for such thing, it's just do as you want for each hospital.
MesoForm said:
Slowboathome said:
Whole thing is a complete lottery.
I've generally had excellent care. My mate - 40 miles away has had some shocking experiences.
This seems to be the crux of it - either the care is first class with a whole team of people looking out for you or the patient is the one doing all the admin, chasing up appointment dates, printing off blood test forms, etc. I've generally had excellent care. My mate - 40 miles away has had some shocking experiences.
Sheepshanks said:
We get waves of phishing emails at work that come from NHS (run by Capita) mail servers. So much so that anything nhs.net is automatically quarantineed. I read that it's reckoned hundreds of NHS devices / email accounts are compromised at any moment.
Accenture won the contract from Vodafone to run NHSMail2 in 2016. Still runningVeeReihenmotor6 said:
That is interesting. They have Teams set up in a way that you can only text chat, you can't make telephone calls from it. I showed my wife what I do with my stuff (I'm not NHS) and she took it to both IT and her Line Manager and "it's not trust policy" for O365 or making calls over teams. This is is a large university teaching hospital in London.
Obviosly you can't change the policy, but looking for something else I noticed this page which describes using Teams for calls: https://support.nhs.net/pavarotti1980 said:
Sheepshanks said:
We get waves of phishing emails at work that come from NHS (run by Capita) mail servers. So much so that anything nhs.net is automatically quarantineed. I read that it's reckoned hundreds of NHS devices / email accounts are compromised at any moment.
Accenture won the contract from Vodafone to run NHSMail2 in 2016. Still runningpavarotti1980 said:
Wadeski said:
Ahhh the private sector, solution to everything
I certainly wouldnt want the NHS to be touching email provision. How many public sector organisations have created and run their own? Most will be MS Outlook with infrastructure provided by a proper providerIt's an odd move, presumably an attempt to cut costs in some way, just seems backwards. Hopefully not a sign of things to come. NHS mail was the only way that all trusts were linked together and now that could be slowly coming undone.
LimmerickLad said:
98elise said:
This. I did some contract work for the NHS and I was told to think of it as about 200 different companies operating under one name and delivering the same basic service, but organising things their own way.
My wife has done interim work at many different Trust around the country for the past 10yrs or so and it never ceases to amaze me how they are all run using completely different procedures / systems.Brainpox said:
I've received a couple of emails this year from staff in community NHS trusts who have left NHS mail and gone to their 'own' system (now @xxx.nhs.uk instead of @nhs.net). When I first started 11 years ago we had our 'own' email service but got migrated to NHS mail shortly after, which was a revelation.
It's an odd move, presumably an attempt to cut costs in some way, just seems backwards. Hopefully not a sign of things to come. NHS mail was the only way that all trusts were linked together and now that could be slowly coming undone.
Most trusts have just done the opposite and migrated over to nhs.net since it's secure for PIDIt's an odd move, presumably an attempt to cut costs in some way, just seems backwards. Hopefully not a sign of things to come. NHS mail was the only way that all trusts were linked together and now that could be slowly coming undone.
Good stats thread on NHS troubles:
https://twitter.com/StuartHoddinott/status/1718919...
TL:DR is that experienced staff leaving has blunted the impact of new recruits since Covid, so staff are less productive on average, and we've underinvested (compared to OECD average), with the last decade being particularly bad.
https://twitter.com/StuartHoddinott/status/1718919...
TL:DR is that experienced staff leaving has blunted the impact of new recruits since Covid, so staff are less productive on average, and we've underinvested (compared to OECD average), with the last decade being particularly bad.
pavarotti1980 said:
Wadeski said:
Ahhh the private sector, solution to everything
I certainly wouldnt want the NHS to be touching email provision. How many public sector organisations have created and run their own? Most will be MS Outlook with infrastructure provided by a proper providerAs I've said before I've been on an NHS project to unpick and consolidate one of their systems and it was exactly like that.
Stuff like that is best farmed out.
The NHS part of our dentist is now cancelling all appointments. If you are lucky, you get a phone call, if not, you find out when you get there. The reason given is all the NHS dentists have left and they will start rebooking when they get some new ones on. Truth is they won't. That part will be slowly wound down altogether and mysteriously reopen as all private within 6 months.
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