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All that jazz
2,196 posts
15 months
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Shell UK said: Dear PHers,
Thank you for your valuable feedback. The Shell Car Servicing Network is an online referral system which is intended to help both motorists who find it confusing to navigate the car servicing world and also to support some of our franchise workshop customers with an outlet to offer their services through.
At this early stage of the launch of the service, and as the network coverage continues to grow, availability for some manufacturers may be limited in certain parts of the country.
We are working hard to increase coverage and include more participants from Shell's franchise dealer network in the Shell Car Servicing Network.
The dealers have full control over the prices they offer on the website and Shell does not engage into any pricing decisions or discussions and is completely neutral to this process in order to ensure transparency and allow motorists to make the decision of choosing a dealer at their own discretion.
We value your comments and suggestions for improvements and are well aware of the level of collective expertise and car knowledge which is manifested in this forum.
If you require any further details regarding this service, send us feedback at contactus@carservicing.shell.co.uk.
Best Regards
The Shell Car Servicing Network Team  Just forget the idea. Seriously.
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FraserLFA
4,931 posts
43 months
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Shell UK said: availability for some manufacturers may be limited in certain parts of the country. I think we've conclusively proved coverage is poor almost everywhere at the moment. 
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McHaggis
7,758 posts
24 months
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Indeed. An Audi A6 needing servicing near that tiny collection of villages called Leeds & Bradford would be a good case in point.
Given it has Audi, VW, Seat, Skoda and many other manufacturer dealers, I question any value from this service...
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Papa Hotel
9,586 posts
51 months
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Oh, I understand that not all manufacturers will be covered in all areas. I'm still a bit disappointed that living in the middle of nowhere, my car, made by a bloke-in-a-shed, has no-one that can look after it.
That would be a BMW in Edinburgh. Bravo, Shell, bravo.
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krisdelta
1,798 posts
70 months
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This is an utterly pointless service - anyone who knows what they drive and where they live, can google those two facts and find a local dealer - its not like there are 3 BMW dealers per town touting for business!
Shell, please spend the money on reducing your fuel prices - it will get you far more business!
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FraserLFA
4,931 posts
43 months
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krisdelta said: Anyone who knows what they drive and where they live, can google those two facts and find a local dealer You're absolutely right. I just typed various makes of car and locations in to yell.com and got hundreds of results instantly. Why not just use that?
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Hoofy
47,962 posts
151 months
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Shell UK said: At this early stage of the launch of the service, and as the network coverage continues to grow, availability for some manufacturers may be limited in certain parts of the country.
We are working hard to increase coverage and include more participants from Shell's franchise dealer network in the Shell Car Servicing Network. Perhaps you're too young to remember</condescending git> but the reason Argos' online presence originally failed 12 years ago was because they only added a limited selection to their website. If you're going to do this, don't promote it until your database is packed with businesses. You've got one chance with people to get it right. Do you think any PHer is going to return to check if the database is more populated? Or Granny Miggins who doesn't know much about cars? No, they along with Granny Miggins will just go on Google (or at least get her grandson to search on Google).
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Graham
14,186 posts
153 months
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you just cant buy this kind of rapid feed back, Oh they did
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Dr Interceptor
1,498 posts
65 months
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Shell said: Sorry, there are no JENSEN dealerships participating in the Shell Car Servicing Network nearby. No s  t!! 
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V6GTA
1,064 posts
66 months
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 Sigh......
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TinyCappo
1,397 posts
22 months
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Ferrari aren't on the list.....you know the people you pay sponsorship too....
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Funk
13,084 posts
78 months
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Why say you're listening to feedback and then roundly ignore it?
Stop it Shell, just stop it. Don't waste any more money on it and consign it to the bin. It won't work, ever.
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dingocooke
478 posts
89 months
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'Servicing by Shell'...why would anyone want that; it's a bit like Durex moving into midwifery... ;-)
As has been said before; FAIL!!!
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McHaggis
7,758 posts
24 months
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Nope, it is still terrible for Audi in Leeds / Bradford.
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themanwithnoname
536 posts
82 months
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BMW in central Manchester. No participating dealers. Note I have to walk past a BMW main dealer to get back to my car when I'm finally free of the orifice.
Fail.
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Gas Monkey
116 posts
87 months
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The only dealers listed on their website are those that use shell oil, supplied by them  It's just a poorly executed, thinly veiled marketing attempt by them
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Benbay001
1,955 posts
26 months
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"Sorry, there are no FORD dealerships participating in the Shell Car Servicing Network nearby."
WHAT!??!?? Are there ANY dealers participating?
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miniman
16,015 posts
131 months
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2 months on, and having paid PH to run this campaign, still no sign of anyone from Shell to respond to their target audience. Social media fail if ever I saw one!
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PoleDriver
20,230 posts
63 months
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miniman said: 2 months on, and having paid PH to run this campaign, still no sign of anyone from Shell to respond to their target audience. Social media fail if ever I saw one! Ahem!  Shell UK said: Dear PHers,
Thank you for your valuable feedback. The Shell Car Servicing Network is an online referral system which is intended to help both motorists who find it confusing to navigate the car servicing world and also to support some of our franchise workshop customers with an outlet to offer their services through.
At this early stage of the launch of the service, and as the network coverage continues to grow, availability for some manufacturers may be limited in certain parts of the country.
We are working hard to increase coverage and include more participants from Shell's franchise dealer network in the Shell Car Servicing Network.
The dealers have full control over the prices they offer on the website and Shell does not engage into any pricing decisions or discussions and is completely neutral to this process in order to ensure transparency and allow motorists to make the decision of choosing a dealer at their own discretion.
We value your comments and suggestions for improvements and are well aware of the level of collective expertise and car knowledge which is manifested in this forum.
If you require any further details regarding this service, send us feedback at contactus@carservicing.shell.co.uk.
Best Regards
The Shell Car Servicing Network Team
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pilchardthecat
5,943 posts
48 months
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and your petrol is still much more expensive than anyone elses (round here at least)
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