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suh4il

2 posts

91 months

[news] 
Thursday 30th August 2012 quote quote all
Just had my car broken into a couple days ago in W1, London. 2011 M3...

Returned to my car in the morning to find both front windows down exactly the same amount (just over half way) as if opened by remote comfort access, and the doors unlocked. Oddly they only stole my interior dash and door trims (carbon fibre effect leather), air vents and my starter button, so I can't drive the car!

I have keyless access/go, and always lock the car by using the touch sensor on the door handle, so not affected by alarm blockers (I think...). The fact that both windows were lowered the same amount has me thinking they must have used some sort of remote access.

So far BMW acting as if clueless... Police officer said to me he had seen another similar incident recently but involving a Merc.

JimmyTheHand

458 posts

11 months

[news] 
Thursday 30th August 2012 quote quote all
sinizter said:
My car's indicators will not flash if they are already locked or unlocked.
This is one thing I hate on mine - it only flashes to show a locking, so when I unlock it from a short distance but don't hear locks I am never sure whether I locked it or just didn't hear it unlock

VERN UK

133 posts

13 months

[news] 
Thursday 30th August 2012 quote quote all
suh4il said:
Just had my car broken into a couple days ago in W1, London. 2011 M3...

Returned to my car in the morning to find both front windows down exactly the same amount (just over half way) as if opened by remote comfort access, and the doors unlocked. Oddly they only stole my interior dash and door trims (carbon fibre effect leather), air vents and my starter button, so I can't drive the car!

I have keyless access/go, and always lock the car by using the touch sensor on the door handle, so not affected by alarm blockers (I think...). The fact that both windows were lowered the same amount has me thinking they must have used some sort of remote access.

So far BMW acting as if clueless... Police officer said to me he had seen another similar incident recently but involving a Merc.
Sorry to hear......but you win this months top lurker award......

t8cmf

206 posts

29 months

[news] 
Thursday 30th August 2012 quote quote all
VERN UK said:
Sorry to hear......but you win this months top lurker award......
Ha ha....I though exactly the same thing. biggrin

Pesty

25,827 posts

125 months

[news] 
Thursday 30th August 2012 quote quote all
Must be a record.
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German

147 posts

16 months

[news] 
Friday 31st August 2012 quote quote all
suh4il said:
Just had my car broken into a couple days ago in W1, London. 2011 M3...

Returned to my car in the morning to find both front windows down exactly the same amount (just over half way) as if opened by remote comfort access, and the doors unlocked. Oddly they only stole my interior dash and door trims (carbon fibre effect leather), air vents and my starter button, so I can't drive the car!

I have keyless access/go, and always lock the car by using the touch sensor on the door handle, so not affected by alarm blockers (I think...). The fact that both windows were lowered the same amount has me thinking they must have used some sort of remote access.

So far BMW acting as if clueless... Police officer said to me he had seen another similar incident recently but involving a Merc.
Based on what happened to others on here, if you are planning to keep it as soon as it's fixed disable the OBD and get a Disklock. There is nothing to say they havent already programmed a key and are just waiting for you to get it fixed so they can have double the parts.... Maybe worth asking the dealer to check if a key has been added while you are at it. Wont stop the theiving scum doing the same again, but you'll keep the car at least. Sorry to hear it and best of luck frown

Brummmie

4,215 posts

90 months

[news] 
Friday 31st August 2012 quote quote all
I have had an insurance quote, been as my insurance is up in November and this would have given me time to sell if it was through the roof.
I am a business user so higher premiums, Last year nearly £900 this year just under £700.
My six points are up next year, so maybe this has impact, but none the less i am moving the OBD port, and keeping it.


GTSJOE

20 posts

22 months

[news] 
Friday 31st August 2012 quote quote all
I had 2 BMW X5's stolen from London W9 in the last 6 months . The first car was never found even though it had a Tracker Horizon fitted to the car , the second car was found the same night that it went missing . The thieves had parked it up off the A1 waiting to see if I had a second tracker fitted to the car.
I have been on the case with BMW , they are an arrogant bunch of idiots , never offering any help , they even tried to make me sign a full and final settlement letter before they would do a software upgrade.
I dropped my car off at a main dealer to have the OBD disconnected , to my surprise the dealer told me that BMW had come up with a new software programme that will sort out the issues, my car was the first to have the upgrade, supposedly the upgrade stops keys being reprogrammed through the OBD.
I would advise you to call your local BMW main dealer and ask for the upgrade. BMW will start a marketing campaign in September highlighting the solution . Good luck .

youngsyr

6,774 posts

61 months

[news] 
Friday 31st August 2012 quote quote all
Possibly redundent now given the post above, but I emailed a friend in Thames Valley police and they are aware of the issue, to the extent that the (anti) burglary team have been sent pictures of the equipment the thieves are using so that they can identify and seize it during house raids. Apparently it's still rare outside of the two hotspots - there hasn't been a single reported theft using this method in Oxford for example.

This may well be because the thieves are using a limited number of stolen reprogramming tools that were issued to dealerships and not some generic software that can be used on any laptop.

vblanche

4 posts

38 months

[news] 
Friday 31st August 2012 quote quote all
GTSJOE said:
I had 2 BMW X5's stolen from London W9 in the last 6 months . The first car was never found even though it had a Tracker Horizon fitted to the car , the second car was found the same night that it went missing . The thieves had parked it up off the A1 waiting to see if I had a second tracker fitted to the car.
I have been on the case with BMW , they are an arrogant bunch of idiots , never offering any help , they even tried to make me sign a full and final settlement letter before they would do a software upgrade.
I dropped my car off at a main dealer to have the OBD disconnected , to my surprise the dealer told me that BMW had come up with a new software programme that will sort out the issues, my car was the first to have the upgrade, supposedly the upgrade stops keys being reprogrammed through the OBD.
I would advise you to call your local BMW main dealer and ask for the upgrade. BMW will start a marketing campaign in September highlighting the solution . Good luck .
sorry to see that you lost 2 X5, crazy that the tracker did not work...

About this software upgrade, did the dealer ask you anything to pay? there should be a goodwill?

thanks

mrmr96

11,923 posts

73 months

[news] 
Friday 31st August 2012 quote quote all
vblanche said:
GTSJOE said:
I had 2 BMW X5's stolen from London W9 in the last 6 months . The first car was never found even though it had a Tracker Horizon fitted to the car , the second car was found the same night that it went missing . The thieves had parked it up off the A1 waiting to see if I had a second tracker fitted to the car.
I have been on the case with BMW , they are an arrogant bunch of idiots , never offering any help , they even tried to make me sign a full and final settlement letter before they would do a software upgrade.
I dropped my car off at a main dealer to have the OBD disconnected , to my surprise the dealer told me that BMW had come up with a new software programme that will sort out the issues, my car was the first to have the upgrade, supposedly the upgrade stops keys being reprogrammed through the OBD.
I would advise you to call your local BMW main dealer and ask for the upgrade. BMW will start a marketing campaign in September highlighting the solution . Good luck .
sorry to see that you lost 2 X5, crazy that the tracker did not work...

About this software upgrade, did the dealer ask you anything to pay? there should be a goodwill?

thanks
This. Can you please share some more info on this upgrade BMW did for you?
How long did it take?
Was there a cost involved?
Was it covered by your warranty?

Thanks.

aeropilot

6,998 posts

96 months

[news] 
Friday 31st August 2012 quote quote all
youngsyr said:
This may well be because the thieves are using a limited number of stolen reprogramming tools that were issued to dealerships and not some generic software that can be used on any laptop.
Have you not read this thread?

They are using hand held portable device that you can buy off ebay for about 300 quid.

Not a stolen BMW device, and no laptop needed.


mrmr96

11,923 posts

73 months

[news] 
Friday 31st August 2012 quote quote all
aeropilot said:
They are using hand held portable device that you can buy off ebay for about 300 quid.
eBay Link?

mrmr96

11,923 posts

73 months

[news] 
Friday 31st August 2012 quote quote all
vblanche said:
mrmr96 said:
eBay Link?
are you going to try to steal a car?
I'm a 5 year member with nearly 10k posts. What do you think?

I'm trying to find out what we're up against. I'd imagine that if they were really on ebay for £300 then we'd have a nationwide rash of thefts nightly, but we don't. So I don't think the tools are as easily available as being made out.

Edited by mrmr96 on Friday 31st August 13:23

eastsider

617 posts

92 months

[news] 
Friday 31st August 2012 quote quote all
GTSJOE said:
BMW will start a marketing campaign in September highlighting the solution.
I will believe this when I see it. rolleyes

Sorry to hear of your losses.

eastsider

617 posts

92 months

[news] 
Friday 31st August 2012 quote quote all
mrmr96 said:
eBay Link?
Search on youtube for BMW key programming, follow the clues there and you'll find where to buy these things quick enough. eBay seem to have got rid of most of them at the moment.

vblanche

4 posts

38 months

[news] 
Friday 31st August 2012 quote quote all
vblanche said:
are you going to try to steal a car?
sorry, did not mean to offend in any way. apologies


Edited by vblanche on Friday 31st August 13:32

mrmr96

11,923 posts

73 months

[news] 
Friday 31st August 2012 quote quote all
vblanche said:
vblanche said:
are you going to try to steal a car?
sorry, did not mean to offend in any way. apologies


Edited by vblanche on Friday 31st August 13:32
Accepted. smile

GTSJOE

20 posts

22 months

[news] 
Friday 31st August 2012 quote quote all
I spoke to BMW about the implications of disconnecting the OBD from the Ecu , I wanted to know if it would impact the warranty . Sukh Bramba at BMW told me that it would not impact the warranty for the car ex any problems with the OBD. I dropped the car off at my local dealership to have the Odb disconnected , the car also needed a service ... When I went to pick the car up the manager at the dealership told me that BMW had come up with a software solution that would solve the problem , it's would stop keys being reprogrammed through the OBD, they have also solved the issue relating to "comfort opening" , thieves were getting access to the car by sticking a screw driver into the lock , the windows would open automatically.
There was no charge for the software upgrade.
I would advise you to talk to BMW UK about the upgrade.

GTSJOE

20 posts

22 months

[news] 
Friday 31st August 2012 quote quote all
I spoke to BMW about the implications of disconnecting the OBD from the Ecu , I wanted to know if it would impact the warranty . Sukh Bramba at BMW told me that it would not impact the warranty for the car ex any problems with the OBD. I dropped the car off at my local dealership to have the Odb disconnected , the car also needed a service ... When I went to pick the car up the manager at the dealership told me that BMW had come up with a software solution that would solve the problem , it's would stop keys being reprogrammed through the OBD, they have also solved the issue relating to "comfort opening" , thieves were getting access to the car by sticking a screw driver into the lock , the windows would open automatically.
There was no charge for the software upgrade.

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