Samsung Galaxy S3
Author
Discussion

tenohfive

6,276 posts

208 months

Sunday 12th May 2013
quotequote all
Sorry if it's already been asked but has anyone had a cracked screen on the S3 replaced? If so, where did you send it and how much did it cost?

Rollcage

11,345 posts

218 months

Sunday 19th May 2013
quotequote all
Small update on my S3 -

I sent it off to a repair company Modifications.co.uk who have inspected it and confirmed it is completely dead, and with no sign of water damage at all.

I have contacted Samsung UK about having the phone repaired by them, so when I get the phone back I'll be aiming to send it off to them.

As usual, we'll have to wait and see.

ridds

8,367 posts

270 months

Monday 20th May 2013
quotequote all
Rollcage said:
Right, pretty pissed off now.

My S3 died a week ago, and now T-Mobile's repair centre are saying it's due to water damage.

I can categorically state that the phone has never been near water in the time I've had it, so I'm ata loss.

I have enclosed the pic of the "proof" they have supplied -



Hasn't made it back to the shop yet, but any advice on how to proceed?

I just feel like I'm about to get ripped off here!
Pretty sure they go a brighter colour than that when they have been exposed. I was worried about mine when it went off for repair as it looked a little pink but the guy in the store said it was fine.

SR7492

495 posts

176 months

Thursday 23rd May 2013
quotequote all
Does anyone know when the latest version of JB 4.2 (I think) will be available for the S3?


FUBAR

17,065 posts

264 months

Thursday 23rd May 2013
quotequote all
I just wish it would hurry up (and solve my bluetooth/car issue)

I did get an OTA update, which I excitedly installed, but it turned out to be a 4.1.2 'tweak' that was released a month or so a go (good work Vodafone)

Crafty_

13,927 posts

226 months

Thursday 23rd May 2013
quotequote all
SR7492 said:
Does anyone know when the latest version of JB 4.2 (I think) will be available for the S3?
Don't know, but saw a story yesterday saying that 4.3 is being tested..

Rollcage

11,345 posts

218 months

Thursday 23rd May 2013
quotequote all
Mine has gone off to Samsung today to (hopefully) be repaired.

I will be waiting with slightly bated breath to see if they repair it. Hopefully so, as I quite miss it. The little Galaxy Mini I'm currently using is useless in comparison.

snotrag

15,569 posts

237 months

Thursday 23rd May 2013
quotequote all
F**kity grrr. Glass smashed to bits. What's my best course of action?

escargot

17,122 posts

243 months

Thursday 23rd May 2013
quotequote all
snotrag said:
F**kity grrr. Glass smashed to bits. What's my best course of action?
Depends really, it'll cost about £150 to repair (assuming no insurance etc) with a value of about £200 in good working order.

Mazuma gave me £80 for it with the knackered screen so putting the £150 that I didn't spend on repairing the phone together with the £80 gives me enough cash to buy a brand new nexus 4. Although I haven't got round to it yet!

theboyfold

11,451 posts

252 months

Friday 24th May 2013
quotequote all
So my 2nd S3 (first one was replace) is now refusing to charge. It's been on charge all night and has only made it back to 45% Does anybody have any thoughts what could be causing this?

NormalWisdom

2,180 posts

185 months

Friday 24th May 2013
quotequote all
My S3 flew across my (hard floored) hallway last week, sadly made a total hash of the emergency landing and was almost FUBAR. Sent to Sammy for a £170 full refurbish, takes up to two weeks - Will report back on its return. In the interim I am running a FonePad (with bluetooth headset I hasten to add), it is a stunning piece of kit, currently working out how to make room for the Sammy and Asus in my life!!

ZesPak

26,016 posts

222 months

Friday 24th May 2013
quotequote all
theboyfold said:
So my 2nd S3 (first one was replace) is now refusing to charge. It's been on charge all night and has only made it back to 45% Does anybody have any thoughts what could be causing this?
Tonnes of things.

Have you tried another charger/lead to begin with?

Have had a couple of USB leads that went faulty ($1 chinese tat though).

theboyfold

11,451 posts

252 months

Friday 24th May 2013
quotequote all
ZesPak said:
Tonnes of things.

Have you tried another charger/lead to begin with?

Have had a couple of USB leads that went faulty ($1 chinese tat though).
I do suspect the USB cable. I had the standard one, but that's in my car. Which is in another country. I'm using a cable now that's worked perfectly in the past with the stock charger and it starts charging. Then stops. Then starts again. I would suspect it's hardware but it's sat on the desk not doing anything when it's stopping and starting.

Furry Exocet

3,011 posts

207 months

Friday 24th May 2013
quotequote all
theboyfold said:
So my 2nd S3 (first one was replace) is now refusing to charge. It's been on charge all night and has only made it back to 45% Does anybody have any thoughts what could be causing this?
Change the cable and possibly the adaptor. I was having problems with my phone not charging, I tried various cables that wouldn't work, so I thought it was the phone, but it wasn't, you just have to find the right cable. For some reason the S3 is very fussy about the cable you use. I'm using the wife's nexus 4 cable now with no issues.

BlackBerry, Nokia and HTC refused to work.

james_tigerwoods

16,344 posts

223 months

Friday 24th May 2013
quotequote all
Anyone having problems with Airdroid - it closed randomly before the latest update and V2 does exactly the same

james_tigerwoods

16,344 posts

223 months

Sunday 26th May 2013
quotequote all
Bump. Anyone?

And my screen timeout keeps setting itself to 10 minutes - is it just me?

theboyfold

11,451 posts

252 months

Sunday 26th May 2013
quotequote all
Furry Exocet said:
Change the cable and possibly the adaptor. I was having problems with my phone not charging, I tried various cables that wouldn't work, so I thought it was the phone, but it wasn't, you just have to find the right cable. For some reason the S3 is very fussy about the cable you use. I'm using the wife's nexus 4 cable now with no issues.

BlackBerry, Nokia and HTC refused to work.
So it would appear it's a cable issue. Certain cables work with certain chargers. Oddly some will say they are charging when connected, but not actually charge, others will charge for 2 minutes and then stop charging.

The official charger and cable seem to be ok though. What cables have you had success with?

HTP99

24,902 posts

166 months

Sunday 26th May 2013
quotequote all
theboyfold said:
Furry Exocet said:
Change the cable and possibly the adaptor. I was having problems with my phone not charging, I tried various cables that wouldn't work, so I thought it was the phone, but it wasn't, you just have to find the right cable. For some reason the S3 is very fussy about the cable you use. I'm using the wife's nexus 4 cable now with no issues.

BlackBerry, Nokia and HTC refused to work.
So it would appear it's a cable issue. Certain cables work with certain chargers. Oddly some will say they are charging when connected, but not actually charge, others will charge for 2 minutes and then stop charging.

The official charger and cable seem to be ok though. What cables have you had success with?
Why is that, as surely a micro USB cable is exactly that, a micro USB cable?

The wifes Blackberry cable broke and so she used my Nokia 920 one, it worked fine, we ordered a £2.99 cable off of ebay and it wouldn't even fit into the charge point on either phone, yet it was a micro USB cable, all very odd.

chevy-stu

5,392 posts

254 months

Sunday 26th May 2013
quotequote all
HTP99 said:
theboyfold said:
Furry Exocet said:
Change the cable and possibly the adaptor. I was having problems with my phone not charging, I tried various cables that wouldn't work, so I thought it was the phone, but it wasn't, you just have to find the right cable. For some reason the S3 is very fussy about the cable you use. I'm using the wife's nexus 4 cable now with no issues.

BlackBerry, Nokia and HTC refused to work.
So it would appear it's a cable issue. Certain cables work with certain chargers. Oddly some will say they are charging when connected, but not actually charge, others will charge for 2 minutes and then stop charging.

The official charger and cable seem to be ok though. What cables have you had success with?
Why is that, as surely a micro USB cable is exactly that, a micro USB cable?

The wifes Blackberry cable broke and so she used my Nokia 920 one, it worked fine, we ordered a £2.99 cable off of ebay and it wouldn't even fit into the charge point on either phone, yet it was a micro USB cable, all very odd.
I bought 2 or 3 different micro USB/USB cables to use in the car, and some work better than others, but the proper Samsung or Blackberry one I had lying around are the only ones that charge properly, the others just don't seem to work.
i think the phone can sense the 'quality' of the cable, and it seems to know which ones are the cheap ebay specials.. biggrin

Furry Exocet

3,011 posts

207 months

Monday 27th May 2013
quotequote all
theboyfold said:
So it would appear it's a cable issue. Certain cables work with certain chargers. Oddly some will say they are charging when connected, but not actually charge, others will charge for 2 minutes and then stop charging.

The official charger and cable seem to be ok though. What cables have you had success with?
The only ones I've got working are the Nexus 4 cable and a Motorola cable from a mobile data terminal at work. I'm using my HTC plug, as the Samsung one stopped working.
Download galaxy charging current from the store and it will tell you which cables are working properly