Third of HMRC workers paid national minimum wage
Discussion
www.accountancydaily.co/third-hmrc-workers-paid-na...
"under questioning from MP Therese Coffey, who had suggested that civil servants were well paid, Harra responded: ‘I am this month having to give nearly a third of my staff, including all the helpline advisers and the staff who work on the post teams, a rise so that they can stay with the national living wage."
Yet people wonder why they get poor quality answers from HMRC without realising that the person dealing with with their complex tax query is paid less than a till operator at Aldi who just has to mindlessly waive items over the barcode scanner.
"under questioning from MP Therese Coffey, who had suggested that civil servants were well paid, Harra responded: ‘I am this month having to give nearly a third of my staff, including all the helpline advisers and the staff who work on the post teams, a rise so that they can stay with the national living wage."
Yet people wonder why they get poor quality answers from HMRC without realising that the person dealing with with their complex tax query is paid less than a till operator at Aldi who just has to mindlessly waive items over the barcode scanner.
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