Ring doorbell, or alternatives

Ring doorbell, or alternatives

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8bit

Original Poster:

4,894 posts

157 months

Tuesday 18th July 2023
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Our old, basic wireless doorbell setup has just about dinged it's last dong. My wife suggested getting something like a Ring doorbell as she'll soon be moving into her new office in the garden room we're building at the moment. Our front door faces onto a reasonably busy street so there's a bit of passing car and pedestrian traffic so we'd want something that won't notify us to all of that.

Are Ring the best available or are there others we want to look at?

8bit

Original Poster:

4,894 posts

157 months

Thursday 7th September 2023
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Thanks for all the input, much appreciated. Garden room is now complete so getting back on to this now.

I hadn't appreciated that these might need subscriptions - is that for the cloud storage of video or is that also required for you to be alerted of a caller at the door via the app when you're out and about? We'd really rather not be paying a subscription for a doorbell (a very fancy one granted) so I'm trying to understand what you get for that monthly outlay.

Basically we want app-based alerting and video (ideally even when not at home but that's not a total show-stopper) and two-way communications with the caller and no monthly subs. Video recording would be nice to have but not critical.

8bit

Original Poster:

4,894 posts

157 months

Friday 8th September 2023
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snotrag said:
I have a full Reolink POE CCTV system round the house and recently added the doorbell but cautiously chose the Wifi version rtaher than POE as it would have been a very tricky ethernet run and the exisitng transfomer for the old door bell was ideal.


It works perfectly, qualifty is great, integrates seamlessly into the rest of the system (app, recorder etc) and requires no on going subscription, cloud services etc etc. Well pleased with all our Reolink stuff really.
Thanks for that. Can the Reolink doorbell record to third-party devices (e.g. an existing home NAS) or does it have to be something from within their ecosystem? How quick do you get the notification when someone's at the door/presses the bell?

mikeiow said:
We have Blink at home and also at the now-passed MIL’s home.

Great for recording to playback later, but not often fast enough on notifications to catch a delivery driver…
Sorry to hear about your MIL.

Poor notification response time is a deal-breaker for us, the main driver for looking at these is because it'll take my wife a bit longer to get to the door if she's in her garden office.

Alex Z said:
My Eufy is working very nicely with local storage.
When you say local storage, do you mean an internal SD card? Some external thing like a NAS? What's the notification response time like with Eufy doorbells?

8bit

Original Poster:

4,894 posts

157 months

Wednesday 13th September 2023
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Just to close this out, I went for the Arlo Essential Wireless doorbell and Chime 2. Just installed it this morning, so far so good - when the cleaner arrived the chime, my phone and my Fitbit all went bananas, little chance of missing a delivery driver now!

Undecided on the base station, will weigh the features and cost up against just using their cloud subscription.

8bit

Original Poster:

4,894 posts

157 months

Wednesday 13th September 2023
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super7 said:
Call me paranoid, but, the idea of Amazon collecting data on whose passing the house, walking up the drive, how many Evri deliveries, how many other couriers etc tends to turn me off.....

And you have to pay a subscription to them as well..... No wonder Bezos has the world by the bks!!
In large part that was what put me off a Ring or Blink doorbell. Also wasn't keen on the Nest option because I'm not sure I want Google knowing even more about us either.

8bit

Original Poster:

4,894 posts

157 months

Wednesday 13th September 2023
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RizzoTheRat said:
8bit said:
super7 said:
Call me paranoid, but, the idea of Amazon collecting data on whose passing the house, walking up the drive, how many Evri deliveries, how many other couriers etc tends to turn me off.....

And you have to pay a subscription to them as well..... No wonder Bezos has the world by the bks!!
In large part that was what put me off a Ring or Blink doorbell. Also wasn't keen on the Nest option because I'm not sure I want Google knowing even more about us either.
With Ring, you don't have to pay the subscription unless you want to save all your videos on their cloud system. I'd assume most others are the same.
It wasn't having to pay the subscription that put me off so much, more to whom I was having to pay said subscription.

8bit

Original Poster:

4,894 posts

157 months

Sunday 10th March
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8bit said:
Just to close this out, I went for the Arlo Essential Wireless doorbell and Chime 2. Just installed it this morning, so far so good - when the cleaner arrived the chime, my phone and my Fitbit all went bananas, little chance of missing a delivery driver now!

Undecided on the base station, will weigh the features and cost up against just using their cloud subscription.
So six months in and this post has not aged well. The Arlo is a flaky piece of st. When the doorbell is pressed, it's supposed to come through to the phone as a video call. This mostly does happen but sometimes not until several minutes later. Regardless of when it does come through the video never works, only sound. I've tried Arlo tech support umpteen times now and the best I got was a canned autoresponse email telling me to try a factory reset on the doorbell, but not explaining how. I figured it out and it made bugger all difference. The support case I opened and was told I'd hear from an agent within 1 to 2 business days remains unanswered three weeks later.

Anyone managed to get this thing to work properly? Failing that, any trick to getting support from Arlo?

8bit

Original Poster:

4,894 posts

157 months

Monday 11th March
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Thanks for the input. Sounds like all of these things are fairly similarly flaky, possible exception of Ring?

We haven't subscribed for the premium features, we did get a trial of that for a few months as part of the purchase and it dawned on me that maybe the video feed was yet another thing you have to subscribe for? Based on the general disappointment with the thing and the complete lack of tech support for it I'm not convinced that the subscription wouldn't be throwing good money away after bad.

8bit

Original Poster:

4,894 posts

157 months

Tuesday 12th March
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Well I spent the better part of an hour on the phone to Arlo tech support this morning and they're replacing the doorbell unit. Will see how this goes.

8bit

Original Poster:

4,894 posts

157 months

Tuesday 12th March
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Beetnik said:
Hard wired Arlo here. Had it for about four months and it's working just fine.
When you say "hard wired" do you mean just for power, or using an Ethernet connection?

8bit

Original Poster:

4,894 posts

157 months

Wednesday 24th April
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Questions for those with the Reolink doorbells - I take it they can only record to their own brand NVRs, i.e. not to any old home NAS or similar? Regards Reolink Cloud, I presume the doorbell can integrate with that, record there etc. and still send notification to your phone when someone presses the doorbell?

Arlo support are just about useless, they've still not replaced the device (as promised weeks ago) and are now claiming it's a firmware issue that engineering are "aware of but have no ETA for any possible fix". I'm about to start pushing for a refund as it's basically never worked as promised since we bought it.

8bit

Original Poster:

4,894 posts

157 months

Wednesday 24th April
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bodhi said:
Apologies if I'm suggesting anyone suck eggs - but for Nest users, Google have rolled Nest Aware (and Fitbit Premium) into one of the Google One packages, so you get Nest, Fitbit and some extra storage with Google for 7.99 a month.

Still a subscription but remarkably good value considering how much the various bits are on their own.
That is interesting - part of what put me off the Google and Amazon doorbells were the subscription fees. I already have Fitbit Premium, does that mean I will already be able to use Nest and the extra storage?

8bit

Original Poster:

4,894 posts

157 months

Wednesday 24th April
quotequote all
bodhi said:
You'll just have to migrate the account over to Google One. I did it all through the One app - signed up for the 2Tb deal, then got notifications saying Nest and Fitbit were covered and got credits for any unused subscriptions. No issues with either app as part of the migration either.
Good to know, thanks - I'd been holding out on switching my Fitbit across to Google (in vain really, I know). I'll have a look though.

Byker28i said:
Anyone got any thoughts on the Eufy cameras being pushed on Amazon etc.

£95 with doorbell chimer for indoors, 16Gb storage local so no monthly fee
Also keen to hear about that if anyone has one of these.

Swervin_Mervin said:
I've been looking at this issue myself, since we got an Arlo a few months ago. Is the issue that you don't see the video when the doorbell is rung - just a grey screen instead? If so then from what I can gather, that seems to be the norm. Which is a bit st. However, it still seems to be quick enough that I'll have already got the alert that someone is at the door and I can see who it is.

Generally I'm still happy with ours for the cost, as it's still one of the cheapest subscription doorbells out there. And if you're wearing a tin foil hat is one of the few that isn't Chinese.
On my phone (Pixel 7a, Android 14) when the doorbell is pressed about 75% of the time I just get a popup notification saying someone has pressed the doorbell. Tapping that does absolutely nothing. What's supposed to happen is a video call comes to the phone, this happens about 20% of the time. Remaining 5%, nothing happens at all. When the video call does come through and I answer it, I get the audio OK but just a black screen with a never-ending spinning circle like it's trying but unable to connect the video.

The same thing happened on the app on my wife's iPhone until quite recently, but that seems to work OK now. Arlo are claiming it's a firmware issue, which I suspect is bks because otherwise it would affect both devices. At one point they blamed our wifi, until I took the device into the same room as the router and it behaved exactly the same way.

Their tech support is extremely slow and not very good at all. Besides the above issues, the app is flaky, unintuitive and does almost nothing without a paid subscription. Whole thing has just been a stshow really, first and definitely last purchase from Arlo.