Travel Destinations Porsche curves
Discussion
Becks2702 said:
24lemons said:
Just an email with not very much info on it.
Same I’ve just sent them another email as this doesn’t even state if we have a cabin booked! At least you could see all that on the actual confirmation.Same here. I’m not particularly impressed with the service this year. It’s noticeably declined since we started using them 10 years ago.
24lemons said:
Becks2702 said:
24lemons said:
Just an email with not very much info on it.
Same I’ve just sent them another email as this doesn’t even state if we have a cabin booked! At least you could see all that on the actual confirmation.Same here. I’m not particularly impressed with the service this year. It’s noticeably declined since we started using them 10 years ago.
Ben Jk said:
24lemons said:
Becks2702 said:
24lemons said:
Just an email with not very much info on it.
Same I’ve just sent them another email as this doesn’t even state if we have a cabin booked! At least you could see all that on the actual confirmation.Same here. I’m not particularly impressed with the service this year. It’s noticeably declined since we started using them 10 years ago.
Fuming, can’t wait to tell the other half when he gets home :-(
Becks2702 said:
Ben Jk said:
24lemons said:
Becks2702 said:
24lemons said:
Just an email with not very much info on it.
Same I’ve just sent them another email as this doesn’t even state if we have a cabin booked! At least you could see all that on the actual confirmation.Same here. I’m not particularly impressed with the service this year. It’s noticeably declined since we started using them 10 years ago.
Fuming, can’t wait to tell the other half when he gets home :-(
Ben Jk said:
Becks2702 said:
Ben Jk said:
24lemons said:
Becks2702 said:
24lemons said:
Just an email with not very much info on it.
Same I’ve just sent them another email as this doesn’t even state if we have a cabin booked! At least you could see all that on the actual confirmation.Same here. I’m not particularly impressed with the service this year. It’s noticeably declined since we started using them 10 years ago.
Fuming, can’t wait to tell the other half when he gets home :-(
Nobody has contacted us to let us know whereas last year when our campsite was changed, they were quick to contact us and discuss options. Very poor in my opinion.
24lemons said:
Exactly the same as me. We used their early bird booking request and paid a deposit in August specifically requesting cabins both ways and returning after the race on Sunday. Instead we have seats outbound and we've been bumped to Monday mornings ferry meaning we have to book a hotel on Sunday night.
Nobody has contacted us to let us know whereas last year when our campsite was changed, they were quick to contact us and discuss options. Very poor in my opinion.
What a way to treat customers who pay an absolute fortune to travel with themNobody has contacted us to let us know whereas last year when our campsite was changed, they were quick to contact us and discuss options. Very poor in my opinion.
I’m fuming
I just said to them at no point has anyone contacted me to tell me that we didn’t have a cabin booked?
Also makes me worry that we don’t have a physical ferry confirmation?
They have completely ruined the good name that travel destinations had! Absolute sh*t show
I’ve used on of their competitors (1st Tickets private camping at Bleu Nord) now for 10 yrs and we’ve never had this sort of problem. To take an early deposit as they appear to have done and then not follow through on the customers’ full booking requests with no communication until ticket packs etc. are being sent out is unforgivable IMO & they’re obviously doing it to long-standing customers.
For those affected, I hope you get it sorted & importantly vote with your feet for next yr. I suspect they’ve tried to grow the business & lost sight of the original loyal customer base.
For those affected, I hope you get it sorted & importantly vote with your feet for next yr. I suspect they’ve tried to grow the business & lost sight of the original loyal customer base.
MrC986 said:
I’ve used on of their competitors (1st Tickets private camping at Bleu Nord) now for 10 yrs and we’ve never had this sort of problem. To take an early deposit as they appear to have done and then not follow through on the customers’ full booking requests with no communication until ticket packs etc. are being sent out is unforgivable IMO & they’re obviously doing it to long-standing customers.
For those affected, I hope you get it sorted & importantly vote with your feet for next yr. I suspect they’ve tried to grow the business & lost sight of the original loyal customer base.
We certainly will be looking at other options next year. Since travel destinations sold up the decline has been getting worse each year. The only reason we’ve continued to book is the private site at Porsche curves. For those affected, I hope you get it sorted & importantly vote with your feet for next yr. I suspect they’ve tried to grow the business & lost sight of the original loyal customer base.
If anyone has any suggestions for alternatives would be good to hear, ideally private site or area opposed to public site.
Becks2702 said:
MrC986 said:
I’ve used on of their competitors (1st Tickets private camping at Bleu Nord) now for 10 yrs and we’ve never had this sort of problem. To take an early deposit as they appear to have done and then not follow through on the customers’ full booking requests with no communication until ticket packs etc. are being sent out is unforgivable IMO & they’re obviously doing it to long-standing customers.
For those affected, I hope you get it sorted & importantly vote with your feet for next yr. I suspect they’ve tried to grow the business & lost sight of the original loyal customer base.
We certainly will be looking at other options next year. Since travel destinations sold up the decline has been getting worse each year. The only reason we’ve continued to book is the private site at Porsche curves. For those affected, I hope you get it sorted & importantly vote with your feet for next yr. I suspect they’ve tried to grow the business & lost sight of the original loyal customer base.
If anyone has any suggestions for alternatives would be good to hear, ideally private site or area opposed to public site.
t service probably outweighs the location benefits now. 
Ben Jk said:
If they didn’t have the 2 sites near Porsche Curves they would be screwed! It’s a big plus factor however the huge price increase coupled with the st service probably outweighs the location benefits now.
That’s exactly what we’ve said. Todays debacle has just confirmed that t service probably outweighs the location benefits now. 1st Tickets print their ACO tickets unlike TD (well that’s what I saw in an email earlier). Looking at the TD website they seem to be trying to move up market but it’s clearly at the expense of the original customer base. 1st Tickets run a great private campsite at BN IMO although I know they are like most operators in having to dance to the ACO’s tune regarding poor organisation (2023 was a prime example). Moving operators is a big thing but how much cr4p do you take before you’ve had enough!?
Travel Destinations have been an absolute shambles right from the get-go for me. This is going back to December.
However, they have finally sent me the ferry confirmation- okay it wasn’t the ferry I asked for last, (checks notes), July, but we are on a ferry.
I won’t book with them again. Not a chance.
However, they have finally sent me the ferry confirmation- okay it wasn’t the ferry I asked for last, (checks notes), July, but we are on a ferry.
I won’t book with them again. Not a chance.
Mark_S1000RR_2010 said:
Travel Destinations have been an absolute shambles right from the get-go for me. This is going back to December.
However, they have finally sent me the ferry confirmation- okay it wasn’t the ferry I asked for last, (checks notes), July, but we are on a ferry.
I won’t book with them again. Not a chance.
Have you had the actual ferry confirmation or just their confirmation? With all this rubbish we are worried we’ll turn up at Portsmouth and they’ll say booking doesn’t exist However, they have finally sent me the ferry confirmation- okay it wasn’t the ferry I asked for last, (checks notes), July, but we are on a ferry.
I won’t book with them again. Not a chance.
Ben Jk said:
I’d call the ferry operator to confirm it personally. Just for peace of mind.
I’ve double checked all our tunnel bookings when filling in the API (Pre-travel Info).
Yes defo going to call Brittany FerriesI’ve double checked all our tunnel bookings when filling in the API (Pre-travel Info).
Sent another email to the escalation address this morning. We’ve paid 200quid in “crossing extras” to be told that’s for bike rack and high vehicle. Last year those and a cabin didn’t even total £150
These “new” style invoices make me think they are trying to rip us off
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