Used car with smoke smell

The process they use is similar to an ozone unit, but a much more powerful system.

When they did my car, they had it valeted and dried first and removed the pollen filter.

They then put their machines inside while completely sealing the car with masking tape around all door shuts/vents/etc.

The machines are left to run and then the car remains sealed afterwards.

Then the car is ventilated and the process is complete, with a new pollen filter fitted.

My car was always parked outside in the sun, and over the 18 months I had it the smell never came back.

Other smoky cars I've owned had been valeted, smoke bombed, etc. but nothing ever worked completely and on a hot day the smell still oozed out of the plastics/etc. and got onto you.

https://biosweep.co.uk

Our dealership has used Biosweep before, can definitely recommend.
From memory they also do work at crime scenes, to remove nasty/unwanted smells.

You are talking b******s

Bizarre comment. Hyundai appear to have a 30 day/1,000 mile no quibble exchange policy. Simply take them up on this.

I presume the car was in their 'Hyundai Promise' scheme?

Thanks all.

As my wife has to transport bridal gowns, she isn't too interested in keeping it and trying to remove the smell as it seems the jury is out whether they actually work or not but could always suggest the new treatment me tioned if we can't find another car.id hate to try something and then find out it's no good and we've gone past the 30 day exchange option.

Its a hyundai promise care from a main dealer so we do have the exchange option there, but there arnt many similar specced/priced cars around so finding a replacement could be an issue.

I asked over the phone if there was any major issues with the car (mainly thinking scratches etc smoking in this day and age just didn't come onto my radar) so yiu could argue it should have been mentioned then.

My wife sat in it and smelt it but didn't clock it was smoke, she just thought it was something to do with the valet it'd just had (we were going to view and buy the same day so they'd got it ready for us) it wasn't untill I sat in it after it was bought and paid for I realised straight away it was smoke.

She has spoken with the dealer who seem keen to get it resolved but is waiting for his manager to be back in tomorrow so see if the actions match the words.

Hopefully there may be something available through hyundai UK that hasn't reached dealers yet that will fit the bill, I don't have much desire to go elsewhere as they also stick a fresh 5 year warranty on the cars which yiu won't get from any other dealer.

Thanks for all the replies, will let you know what comes of it.

What a bizarrely prurient response to a statement about consumer law.