335d burning oil and my time with BMW Dealers

335d burning oil and my time with BMW Dealers

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smashy

Original Poster:

3,053 posts

159 months

Sunday 21st April
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Hi all

My tale of woe

Bought a 4 year old F30 335d love the car to be fair. Bought on 24k miles. I do about 350 miles a week mostly motorway.

Drove 9k and in to a service. Drove another 9k and low oil light came on put the 1 ltr in and took it to BMW dealer where I bought it under warranty. They changed the Heat Exchanger related gaskets etc £1400 I paid £250 and off I went. 4k later oil light on again ,took it back to them ,spanner in works I overfilled via looking at manual dipstick so that showed on their software.They thought I had just messed up and that no oil had been used ,which I knew not the case. So off I go no cost to me off I went.

3k later oil light low put a ltr in.Took it to the dealer I have used for 16 years they said I had not had a software update for a long time did that and sent on my way saying that should sort it.

2.6k miles on comes the light .i had been checking both manuel and the Idrive so knew that it was losing oil. Back to my BMW Dealer this time they changed the rocker cover and ancillery parts "that will have fixed it sir" Now here I am 2500 miles on and manual dipstick down to minimum and showing qtr on the idrive. Booked in for 20th may.I am off to cornwall for a few days tuesday and have the oil in the boot ready for the yellow oil light

So this will be my 5th visit to get this sorted out. I have been given the old nonsense " but the tolerance is 600 miles per ltr sir " something like that figure, may be less. My argument is 600 miles per ltr driving round a racetrack maybe. My 120d did 120k with no oil loss my 330d did 130k with not a drop of oil ever used either . As I said to them it cant be normal for my car it is getting worse 9k,4k.3k,2.6k

To be fair to the dealer when I bring it back in May they are not charging me my £250 excess.

I also understand that it really does not appear to be losing oil but is burning oil and that must be a needle in a haystack to find out why.

Just venting really on this. I have had enough 5th visit coming up ,any thoughts or comments would be appreciated.I get on great with the service reception people and the Head Tech comes out and chats and really listens so I am not going to lose the plot just tell them this has to be the last time. But as I say not easy to find and I guess re warranty they have to do one thing at a time that may be the cause? I am wondering what my parting shot should be as I walk out the Dealer after dropping off,cannot think of anything magic apart from" this has to be the last time" ,any ideas without being antagonistic?

Thanks for reading

EDIT I know I would be teaching them to suck eggs ,coals to Newcastle ETC. but anyone on here who knows what they are doing who can give me some ideas to tell them to look for?






Edited by smashy on Sunday 21st April 17:33


Edited by smashy on Sunday 21st April 17:44

smashy

Original Poster:

3,053 posts

159 months

Monday 22nd April
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sunnyb13 said:
Just take it to a good indi garage to get sorted.

I get that,really do.Problem is it may cost me a small fortune trying to find it ,not just a broken spring is it.
Plus I have an insured BMW Warranty.with no excess charge when I take it back. Just wonder where exactly it is burning oil very frustrating

smashy

Original Poster:

3,053 posts

159 months

Monday 22nd April
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Rottenegg,appreciate your thoughts. Only done 24k in 3/4 years before I bought from dealer it had been a BMW head office car I have a feeling it will never be found

smashy

Original Poster:

3,053 posts

159 months

Tuesday 23rd April
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DIKIE92 Appreciate your thoughts

smashy

Original Poster:

3,053 posts

159 months

Friday 26th April
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Thankyou

smashy

Original Poster:

3,053 posts

159 months

Friday 26th April
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rottenegg said:
Turns out it wasn't that in the end. It's highly likely the turbo. The oil control rings wear out and dump oil into the exhaust. You don't see it out of the tailpipe because the DPF burns it up. It will kill the upstream O2 sensor before long, so worth getting it sorted sooner rather than later.
Cheers buddy.I shall put this to them when I take it in.

smashy

Original Poster:

3,053 posts

159 months

Friday 26th April
quotequote all
rottenegg said:
Ask them to take the DPF off and look for oil wetness in the turbine housing.
I will,thankyou

smashy

Original Poster:

3,053 posts

159 months

Hi all op here.Took it in today to the bmw dealer for the 5th time the head tech came out for a chat. Showed him your look for comments on here he said he can only be guided by bmw warranty...he mentioned the imho ridiculous bmw stance on oil use tolerance 600 miles per ltr ,which I said was a cop out maybe racing round a track not doing 350 miles a week mostly in the middle lane of motorways never going over 2000 revs. I have a feeling this will never be sorted.


smashy

Original Poster:

3,053 posts

159 months

DKIE92 said:
It’s time to take it to an Indy mate. It’s frustrating because you have warranty, but while the oil consumption is in tolerance, BMW won’t do anything.
..

That sounds a plan but surely leading to a never ending pot of diagnostic money. Finding where oil is burning has to be a needle in a hystack. BMW have changed quite a few bits and pieces on this hunt.Heat exchangers,rocker cover etc. Whatever happens they have told me they wont charge my excess so I have to plough on

smashy

Original Poster:

3,053 posts

159 months

MattOz said:
A mate of mine had a very similar thing with his 335d. BMW replaced turbos and a gasket or two and the issue persisted. A full strip down then took place at BMW and I believe it was a cracked piston ring on one of the cylinders that was the culprit. This was replaced and the car then used virtually no oil from then on.
Interesting thanks

smashy

Original Poster:

3,053 posts

159 months

Op here just took a call from bmw. So if they do this that and the other ie take off Turbo's etc and they find nothing its down to me which could be £2500 plus so I am going to have to live with it. As they say in 2024 it is what it is

smashy

Original Poster:

3,053 posts

159 months

DKIE92 said:
Give a 5w40 oil a try next time you change the oil. You can get 5w40 in the correct LL04 spec, so absolutely fine to use. It won’t fix the issue but it may reduce the oil consumption and make it easier to live with.
Thankyou,funny enough mentioned this to the tech ,he said dont do it ,in the future you dont want to give BMW a reason to invalidate your warranty ,but you are pointing out it is in the correct spec !!! ....

smashy

Original Poster:

3,053 posts

159 months

Yesterday (20:32)
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OP again, just purchased Forte oil fortifier ,will stick that in 2 bottles it seems, see how it goes. Mind you at the moment oil is at the top so I am worried about adding and going into overfill yellow warning.

It is a PITA I do about 400 miles a week and love this car. The curtesy car was a 73 320i and I found it hard work ,the steering, the suspension ,the idrive smartphone. The darkness of the inside. I just have no idea what I can replace my car with cream interior and sunroof ,it is so light in there such a nice place to be. BMW want over £40k for that new 320i .

I looked around the used cars at the dealership,all so bland for the money they want. Been with BMW for 17 years just cannot see me getting another one just too expensive and merrrgh looking I was behind a convertible E46 the other day silver hood down in the sun and it really looked great.