Never had a problem with GoToMeeting, dead simple to use.

Thanks for your assistance, I will investigate further .

We use GotoMeeting but have had issues with it trying to conference with people in Australia, for some reason it doesn't seem to be so good there.

Ah, that's a pity as its mainly Aus that I need to do this for. Which package did you use instead?

No, we have had problems with it UK to Australia to a number of locations and the same going from Sydney to other parts of Australia. It isn't the distance, we've done successful calls between the UK and Auckland and Wellington, but have rarely got meetings with Australians working well with screensharing and no chance with video. I've even done a meeting with video between Sydney, Auckland, Wellington and Christchurch without a problem.

On Tuesday we did one with two participants in Melbourne, one in Zurich and one in jo'burg and me in the UK, the non-Aussies were fine but the Aussies had to dial in to the phone number, the VOIP was dreadful, and the screenshare didn't work for them.

Well I'm sorry you can't imagine it, I can and I am passing on my experience. I do a lot of business in Australia, I've done three trips there so far this this year, I have some major household name organisations as customers there and both we and they have problems with GM. We are a software business, we aren't ignorant of the issues, but I can assure you that we have repeated problems with it, problems that we don't have with the rest of the world.

I'm saying I wouldn't rely on it. We have had numerous problems with different organisations in different locations in Australia with screen delays and screens freezing. That is when doing the meetings from at least four different locations in Australia and from the UK. In our experience It fails to deliver an acceptable standard more often than it succeeds.

Another problem is that is seems to take a long time for people to set up to run meetings in Australia, if you have never been on a GotoMeeting before joining a meeting it downloads software to the user's device, that takes a minute or two in the rest of the world but can take 15 or 20 minutes in Australia meaning that meetings rarely start on time as someone tries to get connected.

I don't know why, but I do know that over the past couple of years it has been a problem many times.

I'd recommend Bombora.tv
London based company with worldwide webinar clients.

Investigate www.join.me

We use it for one2one's - it's free and has been faultless so far (switched from GoToMeeting, which worked well but why pay a subscription if it is not necessary).