can't stand this place anymore

can't stand this place anymore

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Discussion

Fatt McMissile

330 posts

133 months

Monday 27th July 2015
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I'll second everything that RDJ has said but add a word of caution, there is more work attached to running gites successfully than you may think. Cleaning properly on changeover days is one thing, and takes two of us two-three hours per gite, but after full occupancy of our three gites there's also twelve washing machine loads of bedding, all of which needs to be ironed before the next changeovers. While my OH is ironing, I'm cutting the grass, hedges, weeding the drive, de-rusting and painting the seven iron gates, unblocking drains, repairing washing machines......get the picture?
Now I'm not going to pretend that it's hard like running MandS or being a builder's labourer, but there's more in it than meets the eye if you want to be successful.

Remember that in France location is everything when it comes to property values; choose an area that has obvious attractions for holidaymakers and is commercially thriving in other sectors, because along with that goes good facilities, restaurants, etc. This means that your choice of British owned gite "complexes" on the market will be massively curtailed.

Whilst RDJ has a clear USP (I didn't know if we had one or not until I googled it!), ours, as well as our situation, has always been cleanliness, friendliness, maintenance, attention to detail and continual re-investment. It's surprising how often our guests report those basics have not been fulfilled elsewhere.

Steve

Roo

11,503 posts

207 months

Monday 27th July 2015
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Also if you do a search in homes and do it yourself there is a guy called Nick that has done wonders to an old prune farm in the Dordogne. Can't remember the thread title though.


[/quote]

Nik doesn't post much on here now, he prefers to use Facebook so their family and friends can follow what's going on.

His username is pvapour so you should be able to get the details from his profile.

AndrewCrown

2,286 posts

114 months

Tuesday 28th July 2015
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Mr. Magoo said:
I read this with interest as I am in the twilight of career and thinking more and more about the alternative life running a smallholding/gite/glamping destination in France.

I know France well and my spoken French gets me by, using it doesn't frighten me. I have never worked in France and a lot of the sentiment here is pretty deflating.

Has anyone here had experience of running a holiday destination? Like an estate with Gites for example? I would like to know any regrets or some first hand advice?

Although I like the romance of transforming a farmstead I think I would rather buy a going concern and improve from there mainly due to the horror stories of getting the build work done and the fact it would just be me and the dog.

Cheers
Mr M

My perspective is slightly different. I've been hiring Gites and small hotels once or twice a month for the last two years whilst our place was being rennovated. One can't help building a relationship with the owners of the places I return to. Their experiences echo exactly Smiffy, Steve and RDJ.

I think there is an oversupply in the market combined with changing traveller behaviour... Booking.com and AirBnB have had an effect. The place I often frequent has resorted to using booking.com due to low occupancy and its ageing clientele. These new types of bookings are one or two nights, they significantly reduce the margins (But better than nothing). The poor lady I know really well has a premium 8 gite domaine and she is run ragged, she would not survive if it was not for her sons and friends who help out.
Have a read of this article http://www.frenchentree.com/french-property/gite-b...

Keep taking advice... best of luck with it.

Cheers

A


Mr. Magoo

686 posts

228 months

Tuesday 28th July 2015
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thanks everyone. That is all really useful advice and a good perspective. I definitely get the sense that it is a hugely overcrowded market at all levels. I don't harbour the desire to make money and breaking even/subsistent existence would be the minimum.

The areas for concern are how to keep myself occupied in the low season and also finding that USP. Glamping/family fun seems to be popular. From personal experience there doesn't seem to be much in the way of small farm family breaks like they do in Devon.....ie, some novelty pigs, donkey, lama, chickens etc. Maybe its because French Health and safety would throw the book at it. Combine this with a nice location, quintessential French village/town nearby that might work?

paulwirral

3,133 posts

135 months

Tuesday 28th July 2015
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Mr. Magoo said:
thanks everyone. That is all really useful advice and a good perspective. I definitely get the sense that it is a hugely overcrowded market at all levels. I don't harbour the desire to make money and breaking even/subsistent existence would be the minimum.

The areas for concern are how to keep myself occupied in the low season and also finding that USP. Glamping/family fun seems to be popular. From personal experience there doesn't seem to be much in the way of small farm family breaks like they do in Devon.....ie, some novelty pigs, donkey, lama, chickens etc. Maybe its because French Health and safety would throw the book at it. Combine this with a nice location, quintessential French village/town nearby that might work?
Most french I know regard farm animals as food ! Only joking , at least the novelty farm would also provide you with an interest out of season as well as the in season attraction , and will keep you off the cheap wine , and that's no joke , I've seen a couple of people go down that route out of boredom .
Location is everything , I know one person that bought on price alone , he's burnt through the thick end of 500k and has an unfinished collection of ramshackle buildings in the middle of no where that aren't much use to anyone and now picks up odds and ends of work instead of living his dream of the rental complex .

crossy67

1,570 posts

179 months

Tuesday 28th July 2015
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I have a friend selling a ferme auberge. Well set up, B&B, small holding and restaurant. They don't have that many animals, enough to keep on the right side of the auberge law for tax purposes.

Mr. Magoo

686 posts

228 months

Wednesday 29th July 2015
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I would be keen to know the details although I am not in a position to do anything until spring next year. Always happy to find out more about the actually experience from friendly brits....

crossy67

1,570 posts

179 months

Wednesday 29th July 2015
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http://www.tripadvisor.com/Restaurant_Review-g5062...

Here you go, get in touch. They're called Mike and Paula Cragg, really nice couple. Tell them Ian gave you their details.

Russwhitehouse

962 posts

131 months

Saturday 8th August 2015
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Todays epic! My son is off to Blighty today for his admiralty interview for RN officer training. My wife booked his TGV/ Eurostar tickets online last week at a cost of 300 odd euros with a view to him picking them up at the station inAngouleme this morning. We duly arrive and make haste to the ticket office to retrieve said paid for tickets. He gives the sullen jobs worth behind the counter the reference number and shows her the email confirmation of payment etched on his phone, which she the duly retrieves on her system. She then asks for the card that was used to pay for the tickets, which of course we don't have as it is my wife's and she is in UK at present. When I explain this she flatly informs us that we can't have the tickets. I remonstrate saying that she can clearly see they are bought and paid for and we are simply here to collect them but she won't budge and assumes the classic French "Non!" Attitude that all contributors to this thread are so painfully familiar with. I try my card in the vain hope that maybe SWMBO had used it in making the purchase. No cigar! So I offer to pay again for the tickets and then worry about organising reimbursement for the originals afterwards, but no. Madame insists that as the purchase was made on a different card that is not possible, so I have to cough up 576 euros to buy new tickets under a new booking at last minute station prices as opposed to internet pre book prices! She could not have been more unhelpful and offered no suggestions as to how the situation could be rectified or any form of other arrangement and just stared at us both stonily during the whole process. I had to resist the urge to reach over the counter and grab her by her scrawny fking neck. My son is now marooned at Poitier and has missed his Eurostar connection due to some technical issue with the train, so will undoubtedly arrive in UK at some ungodly hour, nice and tired for his interview tomorrow! The problem with this place, as I pointed out to the miserable unhelpful bh, is because it is full of people like her! And breathe!

pfsv427sc01

84 posts

148 months

Saturday 8th August 2015
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I am sorry that your son has to undergo such stress before an important interview such as this but, this issue of not having the booking credit card to pick up tickets would happen in most countries not just here in France.

We have had similar issues when we went to a cinema in the UK with prebooked tickets but not the same credit card and even the ferries demand the booking credit card before releasing tickets.

pfsv427sc01

84 posts

148 months

Saturday 8th August 2015
quotequote all
I am sorry that your son has to undergo such stress before an important interview such as this but, this issue of not having the booking credit card to pick up tickets would happen in most countries not just here in France.

We have had similar issues when we went to a cinema in the UK with prebooked tickets but not the same credit card and even the ferries demand the booking credit card before releasing tickets.

rdjohn

6,179 posts

195 months

Saturday 8th August 2015
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I have to agree.

The only difference in the UK would have been that the pho-faced bh behind the counter would not have a secure pension and holiday rights and so would have wished your son "Bon voyage"

trunnie

306 posts

257 months

Saturday 8th August 2015
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It depends. We had the same problem at Gare de Lyon when we realised that we'd received a new card and had cut up the old one that we used to buy the tickets (clearly says on the booking that you need to use the same card). The guy at the counter booked us onto the same trains as before at the same price though we had to pay then. We got a refund to our bank account for about 1/3 and SNCF vouchers for the rest of the original purchase price. SNCF's IT system isn't great as the booking had to be done over again.

We used cheques vacances for the "second" booking so we ended up saving money. Perhaps it depends on who you get and whether they're susceptible to you being nice to them??

Russwhitehouse

962 posts

131 months

Saturday 8th August 2015
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No argument about not having the card. My gripe is with the totally unhelpful attitude encountered when trying to resolve the problem and the astonishing ignorance of the staff. Not so much as a "sorry but..." Or any helpful suggestion whatsoever. fking ignoramuses!

Le Pop

4,582 posts

234 months

Friday 14th August 2015
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I went into my local branch of Credit Agricole this morning to get some cash from the hole in the wall. It gave me €20s but I needed a €10 so I stupidly asked the cashier (misnomer or maybe Miss Nomer) for two tens for a twenty. "I'll have to wait for my colleague". Hmmm. A minute later said colleague emerged from behind the wall, looked at me stonily and said "non". I think she works part-time at Angouleme station. Anyway, I was in a bit of a rush so I just left. But this was a bank. And two cashiers.

You couldn't make it up.

magooagain

9,978 posts

170 months

Friday 14th August 2015
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Le Pop said:
I went into my local branch of Credit Agricole this morning to get some cash from the hole in the wall. It gave me €20s but I needed a €10 so I stupidly asked the cashier (misnomer or maybe Miss Nomer) for two tens for a twenty. "I'll have to wait for my colleague". Hmmm. A minute later said colleague emerged from behind the wall, looked at me stonily and said "non". I think she works part-time at Angouleme station. Anyway, I was in a bit of a rush so I just left. But this was a bank. And two cashiers.

You couldn't make it up.
I don't think they keep any cash behind the desks now at credit Aggro

Le Pop

4,582 posts

234 months

Friday 14th August 2015
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magooagain said:
I don't think they keep any cash behind the desks now at credit Aggro
Russwhitehouse said:
....My gripe is with the totally unhelpful attitude encountered when trying to resolve the problem and the astonishing ignorance of the staff. Not so much as a "sorry but..." Or any helpful suggestion whatsoever. fking ignoramuses!
Much like Russ, my gripe is with the way I'm dealt with. The whole customer service revolution that we had in the uk in the 90's has completely passed France by.... I'm not looking for deference or servility, just some empathy and a smile. Oh, and a very occasional "sorry", even insincere.

Russwhitehouse

962 posts

131 months

Friday 14th August 2015
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Correct! A little customer service or suggestions as to how to resolve a problem, something we all take for granted in most other countries, is entirely lacking in France. I suspect it is a cultural thing in as much as this is what they and their parents have been brought up with and therefore they know no better. Rules and regulations have to be complied with unquestionly and personal discretion, flexibility, effort to help and free thought are unthinkable.
I forgot to mention on my previous rant that my wife and I had tickets to CDG airport earlier in the same week. The train was delayed by 2 and a half hours thus making it impossible for us to make our flights due to the severe thunder storms experienced the night before, presumably causing trees on the line etc. OK, so not the fault of SNCF per se, but nonetheless, we had paid them to get us from point A to point B within a certain timescale which they failed to do. This compounded by the fiasco with my sons tickets has not exactly enamoured them to me. We have submitted claims for a refund on the two wasted journeys for my wife and I, which incidentally we had to pay for again along with the air fares for another attempt the following day, along with a claim for a refund on the original TGV / Eurostar ticket for my son. Anyone care to hazard a guess as to what the response will be in the unlikely event we actually hear anything further from them?
So to recap, last week I was out of pocket to the tune of a little over 1500 euros, none of which was my fault, and the chances of even partial recompense are scant at best. Watch this space.

Russwhitehouse

962 posts

131 months

Friday 14th August 2015
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Sorry, forgot to mention, in case you think I am French bashing here I am not. It is simply my experience in comparison to other countries. My work takes me all over Europe, Scandinavia etc and in no other country do I experience an attitude as appalling as the French!

lowdrag

12,892 posts

213 months

Friday 14th August 2015
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We all have experienced - ouch! - the wonders of the flics with their radar in innocuous places just to get some cash into the coffers, but has anyone seen the latest from our revered transport minister, Segolene Royale? All mayors who have an autoroute passing by their town/city are now authorised to reduce the speed limit to 90 kph. Now watch the howls of protest as this additional tax is imposed by the latest radars, the "hibou".