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groucho
Original Poster
11,064 posts
115 months
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Staying at hotel over the weekend, cleaner goes to room, calls security and then they took all the alcohol from the room.
Never experienced this before. Can they legally do that?
I thought it said hotel on the sign.
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Alfanatic
5,992 posts
88 months
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Never heard anything like that before. What did the manager say?
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chunkymonkey71
5,445 posts
67 months
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Used to work in a hotel many moons ago.
Doesn't sound right to me.
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ILoveMondeo
7,652 posts
95 months
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no they cant, it belongs to you, no more than they can "confiscate" your ipod or socks that you leave in the room. I've had cleaners steal booze from the room, and complained to management who replaced it. What hotel is it? independent? large chain? I'd be surprised to see a large chain doing that, they've plenty of punters spending silly money in the bar downstairs to worry about one guy getting plastered in his room!  I'd have a polite (seriously!) word with the duty manager, if no progress is made toys would be leaving the pram. ETA, where are you? in the UK, all above stands, lots of other places around the globe (From personal experience Bulgaria for the most "dodgy" hotels I've ever seen), forget about it, it's gone.
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KingNothing
781 posts
22 months
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Surely it's theft, contact the police.
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Cotty
24,931 posts
153 months
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Did they say you could have it back when you left? Not that its right.
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ILoveMondeo
7,652 posts
95 months
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KingNothing said: Surely it's theft, contact the police. On a non emergency number, they will be much more responsive to the issue this way than if you call 999.
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KingNothing
781 posts
22 months
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ILoveMondeo said: On a non emergency number, they will be much more responsive to the issue this way than if you call 999. Nah, that's not on, I pay my taxes, I'd want the full shi-bang; helicopters, armed response, dog handlers, riot gear, the lot. Nobody steals my broon ale! 
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Vieste
9,116 posts
29 months
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As kingnothing said it is theft!
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zygalski
1,042 posts
14 months
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Same nonsense as them confiscating your laptop & dvd's because you're not using the paid movie channels. Name & shame!
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groucho
Original Poster
11,064 posts
115 months
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Mojooo
7,308 posts
49 months
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KingNothing said: Surely it's theft, contact the police. we all know the basic premise of theft is the intetion to permanently deprive - which is not the case if they are merely confiscating it for return later.
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It's a me
145 posts
41 months
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Belfry T&c's
Food & Drink
Only food and drink purchased from the hotel may be consumed on the premises. If food or beverages are brought into the hotel for consumption, a charge will be made equal to the hotel’s selling price for that or an equivalent product, which shall be in the absolute determination of the hotel. The Duty Manager may also confiscate food or beverage until your day of departure and return it to you.
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pingu393
628 posts
74 months
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TripAdvisor may be interested to hear about this .
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MagicalTrevor
4,810 posts
98 months
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It's a me said: Belfry T&c's
Food & Drink
Only food and drink purchased from the hotel may be consumed on the premises. If food or beverages are brought into the hotel for consumption, a charge will be made equal to the hotel’s selling price for that or an equivalent product, which shall be in the absolute determination of the hotel. The Duty Manager may also confiscate food or beverage until your day of departure and return it to you. How would the prove that the OP intended to consume it in the hotel? They'd have to be present whilst he was consuming it surely?
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McHaggis
7,785 posts
24 months
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If you read that literally it suggests they can count up your food and drink, and charge for the equivalent, and confiscate it?
Unfair term? Let's hope that the cleaner wasn't searching bags (!)
(I can understand that they don't want large groups boozing up in their rooms with crates of beer, etc, but still...)
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Jimmy No Hands
1,802 posts
25 months
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I worked in a 4 star hotel for almost 4 years, and this would never happen. That's ridiculous.
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NightRunner
4,262 posts
63 months
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Was the booze on show in the room, or did they have to rummage to find it?
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MX7
6,599 posts
43 months
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MagicalTrevor said: How would the prove that the OP intended to consume it in the hotel? They'd have to be present whilst he was consuming it surely? They don't have to. " The Duty Manager may also confiscate food or beverage until your day of departure and return it to you." Seems like a fairly stupid rule, but if they are the rules...
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Pesty
25,911 posts
125 months
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I stay away in hotels virtually every week. Never heard fo this before.
The T&Cs are daft.
Put it all on trip advisor with a warning about their T&Cs let people decide if they want to be subjected to extra cost for their stay
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