Oral Surgeon issue - in need of some advice
Discussion
Simplistically I have had an operation on a tooth which was not the tooth idenitied in the xrays at the consultation.
I think it potentially is an issue as it will cause ongoing issues and I'm not sure how to get resolved.
(Happy to share all the background but having typed it out I made a very long post)
I think it potentially is an issue as it will cause ongoing issues and I'm not sure how to get resolved.
(Happy to share all the background but having typed it out I made a very long post)
Depends what outcome you are looking for.
Can the treatment be reversed? Has the original problem been addressed? Do you want compensation or do you want the oral surgeon to loose his ability to practice?
Depending on the above the path to complain differs.
First instance would be say you are not satisfied with the response and want further clarification, etc.
Can the treatment be reversed? Has the original problem been addressed? Do you want compensation or do you want the oral surgeon to loose his ability to practice?
Depending on the above the path to complain differs.
First instance would be say you are not satisfied with the response and want further clarification, etc.
Wrong site surgery is an example of a “never event” snd should be investigated properly. I would ask to see the outcome of that review.
If they cannot show you this, the CQC would be interested.
Despite being called a never event, these things can and do happen. The most important thing is that the cause of the balls up is identified and measures put in place to prevent recurrence.
Beyond that, if you are actually having problems you are entitled to some recompense. Assuming NHS treatment, NHS Resolution are the people to contact.
If they cannot show you this, the CQC would be interested.
Despite being called a never event, these things can and do happen. The most important thing is that the cause of the balls up is identified and measures put in place to prevent recurrence.
Beyond that, if you are actually having problems you are entitled to some recompense. Assuming NHS treatment, NHS Resolution are the people to contact.
Marcellus said:
Countdown said:
Apologies if I've missed it but has he answered the question "Why did you operate on the wrong tooth?"
No, just acknowledged that “there’s been some confusion over which roots needed removal” (ones that appeared to be there then and now or ones which weren’t”To deny a Never Event is far worse than it happening in the first place. We actually have something specifically for this called Duty of Candour.
If the wrong tooth was treated, and it is identified that this error could have been avoided, then it's Wrong Site Surgery. If you just said to him "this one hurts" and his xrays found it was coming from another tooth, then that's not wrong site. Anyhow, the facts come out in governance work.
Errors are forgivable by High Up, but not admitting or covering up an error is not forgivable and people get erased (the term for being struck off) and units get investigated.
It doesn't matter how much free treatment he offers you, the Governance of the unit he operates under says that if the wrong tooth was treated, then an investigation is needed. And data passed to High Up and/or the government.
To err is human, to deny is not allowed, to not learn is unforgiveable.
How else do we keep people safe?
Thanks Doc, things have progressed a bit more and now I'm not so convinced that it has been wrong site surgery.
I was referred by my dentist for surgeon to remove roots of upper left 7 and review upper left 8 wisdom tooth as there was a persistent infection presenting through the void of upper left 6 which had been removed and he believed was being caused by the roots in u/l 7 as they decayed.
He supplied x-rays to support opinion.
Surgeon agreed and planned operation.
During operation surgron went in at u/l 6, found infection/decay which he cleaned out.... but no roots.
I went all "f@@king idiot roots are u/l7 and he's gone u/l 7".
However, (here's the kicker) in the process of working what's really going on , yesterday he sent me for a cone beam ct scan of my upper left area which found no roots between u/l 5 and u/l 8 but saw something with bone density up near u/l 8 that shouldn't be there!
Anyway, back to surgeon to review ct tomorrow.
But, in light of scan i am a bit less "f@@king idiot wrong tooth"
I was referred by my dentist for surgeon to remove roots of upper left 7 and review upper left 8 wisdom tooth as there was a persistent infection presenting through the void of upper left 6 which had been removed and he believed was being caused by the roots in u/l 7 as they decayed.
He supplied x-rays to support opinion.
Surgeon agreed and planned operation.
During operation surgron went in at u/l 6, found infection/decay which he cleaned out.... but no roots.
I went all "f@@king idiot roots are u/l7 and he's gone u/l 7".
However, (here's the kicker) in the process of working what's really going on , yesterday he sent me for a cone beam ct scan of my upper left area which found no roots between u/l 5 and u/l 8 but saw something with bone density up near u/l 8 that shouldn't be there!
Anyway, back to surgeon to review ct tomorrow.
But, in light of scan i am a bit less "f@@king idiot wrong tooth"
Edited by Marcellus on Thursday 6th June 20:55
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