Your car needs discs and pads sir...

Your car needs discs and pads sir...

Author
Discussion

SimonTheSailor

12,640 posts

230 months

Wednesday 17th May 2023
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Lotobear said:
rotors, even
Well if they're even, they're probably ok.

_Hoppers

1,258 posts

67 months

Wednesday 17th May 2023
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A couple of years ago I took the wife's Civic to the garage for a service. I toild them the rear discs and pads need changing (they were heavily corroded), they didn't do them!

ianrb

1,540 posts

142 months

Wednesday 17th May 2023
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Have trained my wife to ask 'What is the current thickness and what is the service limit?' They usually shut up after that.

eliot

11,528 posts

256 months

Wednesday 17th May 2023
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Sheepshanks said:
eliot said:
Left my car at a garage for tyres, get a call - “ it’s all done - we put it on the wheel alignment machine and it needs a small adjustment”.

I said I don’t want it done - instant response “it’s all ready for collection”

there’s no way they would take the car out the fitting bay onto the hunter alignment ramp to check the alignment speculatively.

I wished I would of asked for a photo of my car on the ramp showing the alleged misalignment.

everytime I go there they always find stuff that I know doesn’t need doing.
Increasing dealers have a ‘drive over’ alignment checker.

Like this: https://pro-align.co.uk/product/hunter-quick-check...

Or they could have just been lying.
I used my Mk1 eyeball - it's a normal hunter on a 4 post ramp.

Maybe they take after their fellows in "Formula 1" in terms of speed wink

Sheepshanks

33,166 posts

121 months

Wednesday 17th May 2023
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_Hoppers said:
A couple of years ago I took the wife's Civic to the garage for a service. I toild them the rear discs and pads need changing (they were heavily corroded), they didn't do them!
Funnily enough I had the same fronts on another Honda - daughter's Jazz. It was at a garage that was a spin-off from one of the closed Honda dealers. They said being it in when the you can hear the acoustic wear indicators but it's hard to disrupt dughter's busy life and I just wanted them done. To be fair, they did last another year.

I'd also wanted the brake fluid changing but they said they'd tested it and it was fine.


Trouble with the franchise dealer group garages is the technicians are bonused for finding extra work and the service advisors are bonused for selling it - hence they get grumpy if you refuse and will often say ridiculous things. If they don't do enough upselling they get fired. If the service department overall isn't upselling enough then the Service Manager gets fired. You're not getting an unbiased opinion on the state of the car.

swisstoni

17,276 posts

281 months

Wednesday 17th May 2023
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I usually take these sort of calls as useful info to ponder on. But I don’t feel compelled to get the work done at the time.

I must say that the two different marque main dealers I use have been fairly well behaved. Perhaps because they seem incredibly busy and literally just seem to want to get the car serviced and out.

Dylano

237 posts

17 months

Wednesday 17th May 2023
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I had to put myself in the hands of my local Citroën main dealer 4 years ago for a recall job.

Whilst they had the car I got the inevitable call regarding my discs and pads which I politely declined.

Been through 4 MOT's since without so much as an advisory for said discs and pads.

stumpage

2,112 posts

228 months

Wednesday 17th May 2023
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I've had the opposite.

Health check video. Pads and Discs are at 50%.

2 Weeks later and less than 500 miles. Car back at dealers as the pads were down to the metal at the rear and about 1mm on the front. Amazing how having a fully maintained company lease car makes additional work vanish.

Puddenchucker

4,169 posts

220 months

Wednesday 17th May 2023
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I've had similar with tyres.

"Your tyres are dangerous and need replacing urgently. If the Police stop you, you'd be liable for 3pts and a fine of £xxxx* per tyre"
I decaline their "offer" to supply & fit new tyres.
*(I can't remember the exact amount said.)

After that the car passed 3 MOTs (not the same garage) without so much as an advisory on the tyres and a 'Health Check' by the same dealer with no mention of the tyres.

motco

16,020 posts

248 months

Wednesday 17th May 2023
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Sheepshanks said:
Increasing dealers have a ‘drive over’ alignment checker.

Like this: https://pro-align.co.uk/product/hunter-quick-check...

Or they could have just been lying.
I've got a drive over gauge but I haven't got a smooth level surface big enough...


Sheepshanks

33,166 posts

121 months

Wednesday 17th May 2023
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stumpage said:
Amazing how having a fully maintained company lease car makes additional work vanish.
I used to have Mercedes ServicePlus on my car (they don't do it now) and all service and maint was covered.

It used to great taking it the dealer - they'd regale me with great lists of work to which I'd eagerly nod. Then they'd ask how I'd be paying and when I said "ServicePlus" they'd visibly slump in their seat!

I'd pick the car up and, amazingly, the technician realised it didn't need all that work, just an oil and filter change. One time I'd dropped the car off, driven home and got in the house, so maybe 30 mins, and they rang to say "all done, we're just finishing washing it".

LennyM1984

667 posts

70 months

Wednesday 17th May 2023
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Sheepshanks said:
I used to have Mercedes ServicePlus on my car (they don't do it now) and all service and maint was covered.

It used to great taking it the dealer - they'd regale me with great lists of work to which I'd eagerly nod. Then they'd ask how I'd be paying and when I said "ServicePlus" they'd visibly slump in their seat!

I'd pick the car up and, amazingly, the technician realised it didn't need all that work, just an oil and filter change. One time I'd dropped the car off, driven home and got in the house, so maybe 30 mins, and they rang to say "all done, we're just finishing washing it".
I had exactly the same with my Jaguar. They eagerly told me how the diff seal was leaking and how it would need to be replaced urgently at a cost of £750.

I said, "Great, when can we get it booked in?" Once I had pointed out that the car was still under warranty (extended) they immediately tried to back track and say that it wasn't urgent and I wouldn't need it doing until it became an issue. I pretended to be too concerned not to get it done immediately given the scare story they had fed me and made them find me a slot that week and give me a courtesy car (a brand new Range Rover with 700 miles on the clock).

Worst of all, the clown at the service desk showed me the job sheet when the work was done. The seal was about £5 and labour was quoted at 1.5 hours. I asked how that would add up to £750 and he couldn't tell me (after making him sweat a bit, I dropped it and left).


OldSkoolRS

6,772 posts

181 months

Wednesday 17th May 2023
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The posts above only serve to remind me why I do all my own servicing these days. God help me when I get to a stage when I can't though.

We used to have my wife's SLK on a service contract with the main dealer (she had a company car allowance, so used some of that to pay for it). The first year they reckoned the same as the OP, discs and pads on the front were 'dangerously low'. She said not to do it as she knew I'd be able to do the job. Of course the pads were barely worn at all and it went back for another 3 services during her ownership and was never mentioned again. She does a low annual mileage and they were still only about 50% worn when we traded it in...


J4CKO

41,826 posts

202 months

Wednesday 17th May 2023
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Brakes are one thing you can really save money on, mainly by checking them yourself and avoiding garages hitting you with this one.

My wifes car needed front brakes, was picked up on the MOT, I had said I knew they were due when I dropped it in and had the parts ready to go on, but still got a phone call saying did we want them doing, for £270.

No thanks, I have disks and pads ready to go, cost me £50 and about forty minutes of my time to fit them, so I saved £220 in that 40 mins, an hourly rate of £330.

People make excuses like they haven't got the time, usually quicker to do it myself than take it in and pick it up. I think some see it as a bit beneath them but unless you are absolutely minted with no debts at all it really isnt, its a good way to save a few quid rather than sticking it on a credit card. Takes some earning for most folk £220, especially when its from your taxed income, and then from your spare cash after bills, food, fuel etc. Can understand if you have a disability or nowhere to do it but a bit with a bit of planning it should be doable for most with half a brain.

Cliftonite

8,421 posts

140 months

Wednesday 17th May 2023
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996TT02 said:
Disk breaks.
Kerb!



OldSkoolRS

6,772 posts

181 months

Wednesday 17th May 2023
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J4CKO said:
People make excuses like they haven't got the time, usually quicker to do it myself than take it in and pick it up. I think some see it as a bit beneath them but unless you are absolutely minted with no debts at all it really isnt, its a good way to save a few quid rather than sticking it on a credit card. Takes some earning for most folk £220, especially when its from your taxed income, and then from your spare cash after bills, food, fuel etc. Can understand if you have a disability or nowhere to do it but a bit with a bit of planning it should be doable for most with half a brain.
That's my view too: If a job takes less than 2 hours, then I've probably already saved the time of taking it in, getting my wife to follow me there and drive us home again and repeat, especially if it's the main dealer 30 minutes away at least, let alone faffage doing the handover and collection.

On the shed thread last year people were telling me to take my car 'to an indie' to get the cambelt done for £350-400 but I did it myself for about £60 and an afternoon's work. It was very overdue, so I'm glad I did it, but paying nearly 1/4 the price of the car for one preventative job that didn't directly affect how it drove would have been hard to do if I wasn't able to DIY.

However, I can understand people not feeling confident about doing a safety critical part like brakes themselves. I often find in conversation that friends can't/won't do some jobs on their cars/house because they just aren't mechanically minded and it's not a question of them looking down on me because I can...in fact quite the reverse usually.

DaveyBoyWonder

2,583 posts

176 months

Wednesday 17th May 2023
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OP are you my dad?! My old man took his 2 year old Tiguan to VW last week. Its done 16000 miles from new and my dad is what I'd class as a "careful" driver - no hard accelerating, no hard braking etc - he drives it like you'd expect a near 70 year old to drive.

Service dept call - over and above the service he's paid for, it needs a coolant flush, an "air con service" whatever that is (the air con is ice cold), new wipers but also 2 new front tyres and front pads and discs. Pads are apparently 25% worn and the discs have corrosion on them.

I've had a look since, as has a local indy and all confirmed they're having it on about the pads and discs. "Corrosion" is nothing - same as any car on the disc centres, zero lip on the discs and the pads look almost like new.

snuffy

9,983 posts

286 months

Wednesday 17th May 2023
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What gets on my titend I'd that discs are now a serviceable part, but they never used to be, it was just the pads.

I believe its because a number of years ago, asbestos was banned from pads, so the pads don't wear down the same, but instead they wear out the discs much quicker now. And of course, discs are very expensive compared to pads.

Bennet

2,125 posts

133 months

Wednesday 17th May 2023
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irish boy said:
Discs clean as a whistle.
Are they, by any chance at all, heavily corroded on the back? They always seem to look fine on the front and far far worse on the back. No idea why this is.

RB Will

9,681 posts

242 months

Wednesday 17th May 2023
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irish boy said:
Left in for a service this morning, main dealer, 3rd year service, 13k miles.

The inevitable call comes around lunch time. Sir....just to request permission to fit front discs and pads. The pads are at 2mm and the disks are heavily corroded. I decline.

Get the car home, wheel off, pads not even at the 50% mark. Measuring 10mm on the vernier. Discs clean as a whistle.

What really winds me up is that had it been my wife, or many other unsuspecting customers, they would have instantly given the go ahead based on 'safety' and 'main dealer respectability'.

Took some pics and will email them to the service manager tomorrow for all the good it will do.
Had the opposite with my last car. I used it on track and had another trackday booked when it went in for it's first year service. I asked them can you give the brakes a good check let me know how much they have left. Perfect opportunity for them to sting me. Got the car back and they said brakes were all fine, pads still had about 60% left in them.
Went on my next trackday and about mid afternoon nearly went into the wall having nearly lost the brakes. Came off and checked them and found I had abut 1mm left.

And on the flip side had a long to do with the local Audi main dealer with my A4. Went in for a pre agreed service, They didnt do half the stuff agreed but tried to sell me about £700 of additional work that definitely didnt need doing, and made a bit of a mess of the car. Had a bit of a barney, escalated to Audi UK who were very helpful, ended up getting everything I was supposed to in the service, some complimentary stuff and a voucher for parts or servicing which I used for free parts. Service was supposed to be about £250 and ended up with about £350 of extra free stuff.