IIS Stopped Responding

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Discussion

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
My development box is refusing to show pages at http://localhost/ all of a sudden.

I can't think of any changes that I've made to cause this.

I can't stop the WWW Publishing Service and I can't start up the IIS Manager.

Any ideas on how to investigate the cause? Another afternoon being wasted here

Don

28,377 posts

286 months

Friday 14th November 2003
quotequote all
And you've tried Ctrl-Alt-Delete?

Podie

46,630 posts

277 months

Friday 14th November 2003
quotequote all
NT or Win2K?

Don

28,377 posts

286 months

Friday 14th November 2003
quotequote all
You haven't installed Norton Anti-Virus have you? If so you need to turn off ScriptBlocking...

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
Win2K system. Haven't installed anything recently.

Nope, not Norton - behaves the same way even with that turned off.

Rebooted, went to test some new stuff and IE just hangs. Visual Studio can't communicate with IIS either.

Tried restarting the services and it can't shut down the WWW Publishing Service.

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
Can't even get it to display a JPG in IE so it's not the script interpreter.

FunkyGibbon

3,786 posts

266 months

Friday 14th November 2003
quotequote all
check that file permissions haven't been screwed.

GregE240

10,857 posts

269 months

Friday 14th November 2003
quotequote all


Have you zapped your hosts file by mistake? You need a 127.0.0.1 entry for it to work properly? Found under winntsystem32driversetc

Will it work on the machines IP address instead of localhost?

Can you ping 127.0.0.1 i.e. is the IP stack loaded and working correctly?

In Internet options, have you unflagged "Bypass proxy server for local addresses" by mistake? (Assuming you're using a proxy server)

Or, in Internet Options, have you got "Use automatic settings" to detect a proxy?

Thats all I can think of right now

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
is there any way I can probe IIS to determine which aspect might be the problem?

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
GregE240 said:


Have you zapped your hosts file by mistake? You need a 127.0.0.1 entry for it to work properly? Found under winntsystem32driversetc

Will it work on the machines IP address instead of localhost?

Can you ping 127.0.0.1 i.e. is the IP stack loaded and working correctly?

In Internet options, have you unflagged "Bypass proxy server for local addresses" by mistake? (Assuming you're using a proxy server)

Or, in Internet Options, have you got "Use automatic settings" to detect a proxy?

Thats all I can think of right now



All is correct and I can't access it via http://127.0.0.1/ either

Podie

46,630 posts

277 months

Friday 14th November 2003
quotequote all
YHM - hopefully this will determine if the service is working... although I know more about NT4 than Win2K when it comes to this...

>> Edited by Podie on Friday 14th November 16:34

GregE240

10,857 posts

269 months

Friday 14th November 2003
quotequote all
Not file association is it perchance?

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
It looks like something's up with the www publishing service or similar as I can't kill that.

Podie

46,630 posts

277 months

Friday 14th November 2003
quotequote all
Ted - sent you a better mail, that covers which IIS service is running, so you can establish if that is the issue.

FunkyGibbon

3,786 posts

266 months

Friday 14th November 2003
quotequote all
couple of other things to check...

a)does the ISUSER_machinename account still exist and has it got access to the root area? account SIDs can get corrupted
b)as asked above can you get to the machines website from another machine on the network?
c)I presume IE on this machine can see other websites OK (i.e. its not IE pi$$ing about)
d)you say you can't stop the service, have you got the kill dos utility to kill the inetinfo.exe process
e)also have you got handle.exe, this can tell you what other processes and files are being used by inetinfo.exe
f) have you had a look in event log to see if anything unusual appears?


>> Edited by FunkyGibbon on Friday 14th November 16:47

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
Just thinking... I've had three power cuts today.

Could it be a corrupt metabase...?

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all
Removed metabase and it created a new one. I can now start IIS Management console which I couldn't do before.

Still can't get the web service to work though...

PetrolTed

Original Poster:

34,432 posts

305 months

Friday 14th November 2003
quotequote all


DontLift

9,396 posts

260 months

Friday 14th November 2003
quotequote all
PetrolTed said:


#

Ted do you have VNC on it, if so can I get a look at it direct might be able to suss it that way?

plotloss

67,280 posts

272 months

Friday 14th November 2003
quotequote all
Got any events in the log?