JD Power 2010 survey results
Discussion
Released today
No prizes for guessing which manufacturer won.........Kia scored a surprise hit getting number 4 spot for cars with the Cee'd.
Full details here:
http://www.lovepetrol.com/content.php?186-JD-power...
No prizes for guessing which manufacturer won.........Kia scored a surprise hit getting number 4 spot for cars with the Cee'd.
Full details here:
http://www.lovepetrol.com/content.php?186-JD-power...
I never take much notice of the JD Power survey - The whole idea seems skewed to me.
People who pay for their own cars rate them higher than people who have them foisted upon them by companies, hence the cheaper Asian cars often figure reasonably highly whilst cars favoured by fleet buyers (Fords, Vauxhalls) are low down on the list.
I'm sure people buy French cars for all sorts of reasons - I've had a couple over the years and neither were bought on 0% credit OR because I couldn't find a cheaper car - I think you're muddling France and Korea up...
M.
People who pay for their own cars rate them higher than people who have them foisted upon them by companies, hence the cheaper Asian cars often figure reasonably highly whilst cars favoured by fleet buyers (Fords, Vauxhalls) are low down on the list.
I'm sure people buy French cars for all sorts of reasons - I've had a couple over the years and neither were bought on 0% credit OR because I couldn't find a cheaper car - I think you're muddling France and Korea up...

M.
Expectation management is a fair thing to be rated on. If Kia are coming in with good cars at 11-12k whilst manufacturers like Renault are ramping prices up it figures that consumers would expect more of them. It must be food for thought for Renault Ford and Vauxhaull none of whom have a single thing in the top 50.
Not that I suspect anybody will care or realise, but I take 3 key points from the results.
1. Jaguar are still ahead of all the so called German luxury cars.
2. As Suzuki are at the bottom it dispels the myth that Jap is the only reliable way.
3.And in bold as it's far, far more important. Is that 1st place is only 10% ahead of last place. Meaning that they are all high scores. Which goes to show that these pointless requirements in what car threads "must be reliable" is totally meaningless and pointless.
1. Jaguar are still ahead of all the so called German luxury cars.
2. As Suzuki are at the bottom it dispels the myth that Jap is the only reliable way.
3.And in bold as it's far, far more important. Is that 1st place is only 10% ahead of last place. Meaning that they are all high scores. Which goes to show that these pointless requirements in what car threads "must be reliable" is totally meaningless and pointless.
ZesPak said:
Too bad alfa romeo isn't in the survey, I'd always wonder how they'd do.
article said:
Included in the study, but not ranked due to small sample size are: Alfa Romeo, Chrysler, Daihatsu, Dodge, Jeep, Porsche,
smart and Subaru.
Would have been nice to see what Subaru were doing too, they used to score very well. smart and Subaru.
Cheers,
FT.
how about the Skoda Octavia being the highest ranked VAG group car.... says a lot and why i think the Skoda octavia/fabia are proper bargains.
I am going to enjoy forwarding the results to a mate who works in Peugeot who was trying to convince some of us the 206 is a good reliable car...
Why didnt Subaru get included? They usually do very well.
I am going to enjoy forwarding the results to a mate who works in Peugeot who was trying to convince some of us the 206 is a good reliable car...
Why didnt Subaru get included? They usually do very well.
Edited by aka_kerrly on Thursday 3rd June 09:42
300bhp/ton said:
kambites said:
300bhp/ton said:
2. As Suzuki are at the bottom it dispels the myth that Jap is the only reliable way.
No it doesn't, it shows the converse - that not all Japanese cars are reliable, which is something completely different. It's quite possible to have a Japanese manufacturer at the bottom of the table, and for it still to be true that only Japanese cars are reliable. I'm not saying it is true, obviously, just that that data point has no bearing on the fact.
Edited by kambites on Thursday 3rd June 09:58
kambites said:
300bhp/ton said:
kambites said:
300bhp/ton said:
2. As Suzuki are at the bottom it dispels the myth that Jap is the only reliable way.
No it doesn't, it shows the converse - that not all Japanese cars are reliable, which is something completely different. It's quite possible to have a Japanese manufacturer at the bottom of the table, and for it still to be true that only Japanese cars are reliable. I'm not saying it is true, obviously, just that that data point has no bearing on the fact.
Edited by kambites on Thursday 3rd June 09:58

Meaning, many a time people say "buy Jap" as it's the most reliable. Even in threads where people suggest things like a Swift. I was just trying to point out that if Suzuki are at the bottom, then this isn't perhaps a 100% accurate view on all Jap cars all of the time.
adycav said:
ZesPak said:
Too bad alfa romeo isn't in the survey, I'd always wonder how they'd do.
They fell off the bottom of the table.
Edited by jamieboy on Thursday 3rd June 10:46
JD Power is NOT a reliability survey. Only 24% of the overall mark is based on reliability, and even that is lumped in with 'quality', meaning someone not liking the interior plastics scratching easily will mark a mechanically reliable car down in that section.
JD Power puts far too much emphasis on the subjective elements of car ownership, such as being pleased with the reasons for you choice of car, rather than then objective of has it been any good, though.
Someone spending £14k on a Skoda will be far more forgiving on both the quality and dealer front than someone spending another £5k to get the equivalent VW or Audi equivalent.
JD Power puts far too much emphasis on the subjective elements of car ownership, such as being pleased with the reasons for you choice of car, rather than then objective of has it been any good, though.
Someone spending £14k on a Skoda will be far more forgiving on both the quality and dealer front than someone spending another £5k to get the equivalent VW or Audi equivalent.
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