Customer dies and owes me money

Customer dies and owes me money

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Discussion

pork911

7,289 posts

185 months

Saturday 26th April 2014
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Wasn't there a similar thread where guy in gated community was swerving bills?

Anyhow, maybe delay a little on chasing the invoice (assuming confident is dead) but in OPs shoes I wouldn't send a sympathy card, as there appears none wink.

Were appropriate measures taken to ventilate etc?

Rollcage

11,327 posts

194 months

Saturday 26th April 2014
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You utter, utter censored

squeezebm

2,319 posts

207 months

Saturday 26th April 2014
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hora said:
Heart attack at the bill? tongue out
Class rolleyes

jimbop1

2,441 posts

206 months

Saturday 26th April 2014
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Money rolleyes

Engineer1

10,486 posts

211 months

Saturday 26th April 2014
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Chase this too hard and your name will be mud, everyone at the funeral will hear about the heartless decorator chasing for payment.

TurricanII

1,516 posts

200 months

Saturday 26th April 2014
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Humanity is one thing but this is business and a large part of business is obviously getting paid. OP is obviously not well versed in these situations but at the end of the day he could be a one man band who has spent hundreds or thousands in materials to do up a million pound flat, and perhaps the OP has their family to feed and imminent bills to pay - a massive worry.

Those exclaiming 'wow' and calling the OP names clearly don't see it from this point of view!

Humanity and support should be part of us all but the OP needs to know that he will be paid in due course, and they might be worried about being left in a dire situation though inaction. Let's not forget that everyone dies after all!

Finally, the lawyers most of all should know how stty things can get between direct family members when there is an estate to divide up between beneficiaries.. It is understandable to worry that once some time has passed that NOBODY may want to pay the debt.



hedgefinder

3,418 posts

172 months

Saturday 26th April 2014
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exactly this ^^^^
the stupid WOW comments will be from well heeled or powerfully built company director types or those with well paid employed positions...
Not likely to be self employed traders possibly living job to job with mortgage relying on being paid on time etc...

If a large company you worked for told you they couldnt pay you for a couple of months as the CEOs wife had just died I think your response if it effected you personally would be somewhat different.

Amirhussain

11,490 posts

165 months

Saturday 26th April 2014
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Rollcage said:
You utter, utter censored
Please stop getting offended on other peoples behalves.

squeezebm

2,319 posts

207 months

Saturday 26th April 2014
quotequote all
TurricanII said:
Humanity is one thing but this is business and a large part of business is obviously getting paid. OP is obviously not well versed in these situations but at the end of the day he could be a one man band who has spent hundreds or thousands in materials to do up a million pound flat, and perhaps the OP has their family to feed and imminent bills to pay - a massive worry.

Those exclaiming 'wow' and calling the OP names clearly don't see it from this point of view!

Humanity and support should be part of us all but the OP needs to know that he will be paid in due course, and they might be worried about being left in a dire situation though inaction. Let's not forget that everyone dies after all!

Finally, the lawyers most of all should know how stty things can get between direct family members when there is an estate to divide up between beneficiaries.. It is understandable to worry that once some time has passed that NOBODY may want to pay the debt.
Mate,stop talking bks. It's decorating to a flat,he's not into £30k debt over some decorating is he? It's a few hundred ££ and the blokes dead and his mrs is grieving! What would you do if it was your fathers death and your mum showed you a decorators bill just after he had died....

Engineer1

10,486 posts

211 months

Saturday 26th April 2014
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squeezebm said:
Mate,stop talking bks. It's decorating to a flat,he's not into £30k debt over some decorating is he? It's a few hundred ££ and the blokes dead and his mrs is grieving! What would you do if it was your fathers death and your mum showed you a decorators bill just after he had died....
I bet a decorator's bill can be higher than you think, high end paints or wallpaper aren't cheap, the issue is juggling the need to get paid with showing enough respect that your reactions don't tarnish your reputation.

hedgefinder

3,418 posts

172 months

Saturday 26th April 2014
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squeezebm said:
Mate,stop talking bks. It's decorating to a flat,he's not into £30k debt over some decorating is he? It's a few hundred ££ and the blokes dead and his mrs is grieving! What would you do if it was your fathers death and your mum showed you a decorators bill just after he had died....
how the hell do you know its just a few hundred quid?
I paid almost 3k to have a house decorated and they didnt do a full redecoration or wallpaper job either,just paint to most walls etc. so this could be several thousand pounds depending on what was supplied and the work done.
And how do you know this guy isnt dependant on this wage to pay his mortgage?

If any of my family died and were in this situation I woudl pay my bills and not be upset about it, its not the traders fault ffs...
As usual bloody stupid comments on PH..

TurricanII

1,516 posts

200 months

Saturday 26th April 2014
quotequote all
squeezebm said:
Mate,stop talking bks. It's decorating to a flat,he's not into £30k debt over some decorating is he? It's a few hundred ££ and the blokes dead and his mrs is grieving! What would you do if it was your fathers death and your mum showed you a decorators bill just after he had died....
Yes if my parents dies I wouldn't give a crap about the invoice. Which is exactly why the OP needs HELPFUL advice from HIS point of view, not the grieving parties point of view.

A million pound flat could have had required marble tiles, gold taps, thousands in fancy materials and fixtures - we can not know what the OP's liability is in this case based on the info given. He might have to pay his trade accounts in 30 days.

If some think the OP is lacking humanity and should leave the matter for months then perhaps they can lend the OP £££ to the value of the job, and then the OP can pay them back when he gets paid.

Driver101

14,376 posts

123 months

Saturday 26th April 2014
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carpetsoiler said:
Are you sure he's not trying to get out of paying the bill? The bigger the lie, the more likely it is to be believed...
The thought did cross my mind.

I've had lots of sudden deaths of people close to the people that I've sold items to on ebay. I must be a jinx.

Usually it results in the buyer not being able to pay and twisted to make the bad one.



anonymous-user

56 months

Sunday 27th April 2014
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Clearly it requires some tact, but people don't lack all functionality when someone dies, do they? Things can be delegated.

supertouring

2,228 posts

235 months

Sunday 27th April 2014
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Simple - start small claims court proceedings. That will get her attention.



Edited by supertouring on Sunday 27th April 00:28

Wacky Racer

38,315 posts

249 months

Sunday 27th April 2014
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supertouring said:
Simple - start small claims court proceedings. That will get her attention.
scratchchin

Funkycoldribena

7,379 posts

156 months

Sunday 27th April 2014
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I think we should all take monday off for mourning.

ferrariF50lover

1,834 posts

228 months

Sunday 27th April 2014
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You'll need some frozen sausages and a hammer...

Simon.

Durzel

12,311 posts

170 months

Sunday 27th April 2014
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When my Dad passed away at the end of October last year his pension company wasted no time at all mailing us with a demand that we pay back the premium that they'd paid to his account the day after he died. I think we received a letter from them within a week of his passing.

It made me very angry, but it did mean the debt was registered early in the probate etc meetings.

Despite that though they didn't get their money back until nearly 5 months later, as that's how long it took to get letters of administration and I wasn't in the least bit inclined to pay them out of my own pocket. Others got paid earlier where possible.

I would leave another 1-2 weeks, after the point at which the funeral would've logically been conducted and attention directed towards his affairs and write a condolence letter that mentions the outstanding amount. Perhaps you could mention willingness to donate some money to a charitable cause of their choosing.

Rollcage

11,327 posts

194 months

Sunday 27th April 2014
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Amirhussain said:
Rollcage said:
You utter, utter censored
Please stop getting offended on other peoples behalves.
I'm not offended on anyone's behalf.

It just beggars belief some of the things that people on here ask advice over. Simple common sense would dictate that waiting a little while would be the best thing to do. I can also understand that we don't know the OP's financial position, so he may well need paying sooner rather than later.