HELP - sold a car and it was repossessed from the buyer
Discussion
motoroller said:
IanA2 said:
I've asked at least twice, without success, about the current whereabouts of the car.
At the speed at which it is allegedly being returned to the OP, I'm guessing it is parked up in Santa's Grotto.
I really don't know where it is. Maybe Nottingham but that's a guess. At the speed at which it is allegedly being returned to the OP, I'm guessing it is parked up in Santa's Grotto.
motoroller said:
IanA2 said:
So why the delay in returning what you say is now your property. I'd be charging them a daily rental rate by now....
Easier said than done when it's an individual vs big banks, in many ways they've screwed us all over already. That's not the main battle here.motoroller said:
IanA2 said:
I would have thought that regaining possession of your asset is exactly the main battle here.
Exactly - trying to charge them a daily rental of another car is not the main battle.motoroller said:
Exactly - trying to charge them a daily rental of another car is not the main battle.
Why have you not asked for a time and date of delivery plus where it is being stored as you might collect it personally thus saving them the delivery and storage charge. I really don't get the fear of not asking what's the worst to happen thy say sorry we cannot disclose as the location is secret
Welshbeef said:
Why have you not asked for a time and date of delivery plus where it is being stored as you might collect it personally thus saving them the delivery and storage charge.
I really don't get the fear of not asking what's the worst to happen thy say sorry we cannot disclose as the location is secret
I have obviously asked this several times, haven't had a concrete answer yet.I really don't get the fear of not asking what's the worst to happen thy say sorry we cannot disclose as the location is secret
You're certainly being a lot calmer over all this than i would be.
Right now your car is probably being rallied up some industrial estate by the apprentice from the storage facility to get everyones breakfast.
Call them back and tell them you want to know where it is and when it can be collected and don't get off the phone until they tell you.
Right now your car is probably being rallied up some industrial estate by the apprentice from the storage facility to get everyones breakfast.
Call them back and tell them you want to know where it is and when it can be collected and don't get off the phone until they tell you.
IanA2 - do you honestly feel that you would be successful in charging the bank the rental charge?! In my view it would be useless and could just make you look like a fool.
These people are employees following procedures and rules, be polite and personable, I would imagine they deal with a lot of irate people, in order to stand out or receive good treatment you'd do well to treat them like humans! Please do not start threatening them, its not their fault that you are in this situation!
These people are employees following procedures and rules, be polite and personable, I would imagine they deal with a lot of irate people, in order to stand out or receive good treatment you'd do well to treat them like humans! Please do not start threatening them, its not their fault that you are in this situation!
joshcowin said:
IanA2 - do you honestly feel that you would be successful in charging the bank the rental charge?! In my view it would be useless and could just make you look like a fool.
These people are employees following procedures and rules, be polite and personable, I would imagine they deal with a lot of irate people, in order to stand out or receive good treatment you'd do well to treat them like humans! Please do not start threatening them, its not their fault that you are in this situation!
Well what is the service level agreement? 2 weeks to return a vehicle? Seems far too long and OP could easily pop up and collect it him/herself. These people are employees following procedures and rules, be polite and personable, I would imagine they deal with a lot of irate people, in order to stand out or receive good treatment you'd do well to treat them like humans! Please do not start threatening them, its not their fault that you are in this situation!
motoroller said:
Welshbeef said:
Why have you not asked for a time and date of delivery plus where it is being stored as you might collect it personally thus saving them the delivery and storage charge.
I really don't get the fear of not asking what's the worst to happen thy say sorry we cannot disclose as the location is secret
I have obviously asked this several times, haven't had a concrete answer yet.I really don't get the fear of not asking what's the worst to happen thy say sorry we cannot disclose as the location is secret
Welshbeef said:
joshcowin said:
IanA2 - do you honestly feel that you would be successful in charging the bank the rental charge?! In my view it would be useless and could just make you look like a fool.
These people are employees following procedures and rules, be polite and personable, I would imagine they deal with a lot of irate people, in order to stand out or receive good treatment you'd do well to treat them like humans! Please do not start threatening them, its not their fault that you are in this situation!
Well what is the service level agreement? 2 weeks to return a vehicle? Seems far too long and OP could easily pop up and collect it him/herself. These people are employees following procedures and rules, be polite and personable, I would imagine they deal with a lot of irate people, in order to stand out or receive good treatment you'd do well to treat them like humans! Please do not start threatening them, its not their fault that you are in this situation!
I highly doubt the people dealing with the OP are even aware of what the organisation they are working for have agreed in their T and C's and I highly doubt the service level agreement would specify any times/deadlines such as you are suggesting.
IanA2 said:
Why on earth would there be a problem? They have your vehicle they need to give it back to you. It's not complicated. Why is there no: "...concrete answer yet" ? Doesn't make any sense to me.
SituationBank has £12k car
OP wants his car back
OP hopeful of getting the car back pre Xmas
Bank given no times or dates for delivery - odd as logically OP would need to take time off work/be at home to accept the car (or reject it if it's ruined).
I guess what it means is they are awaiting the finance outstanding to be cleared until they release the car. OP have you done a HPI report on the car now? Which will show more owners but also zero finance outstanding. At that point you need to be getting caveman like to get your asset back. It is losing money in depreciation and MOT and you have a £12k hole in your bank account so opportunity lost on the money you could invest.
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