Vodafone issue
Discussion
Hi All
I looked into cancelling my 2 Vodafone contracts, have had them for years.
I have had new handsets of course as time went on.
Vodafone say that I can cancel when I reach my "Agreement end date" as listed in the "My vodafone" section. Both numbers say 02 Feb 2016.
Just asked about cancelling, but they say no, due to upgrades, its next year.
My point is that based on the information placed on their pages, and therefore meeting their criteria in the Ts & Cs regarding being able to cancel on the "Agreement end date" as listed in the "My vodafone" section, I think they should cancel.
They say they will now amend the "Agreement end date" to the correct one.
Any advice?
I looked into cancelling my 2 Vodafone contracts, have had them for years.
I have had new handsets of course as time went on.
Vodafone say that I can cancel when I reach my "Agreement end date" as listed in the "My vodafone" section. Both numbers say 02 Feb 2016.
Just asked about cancelling, but they say no, due to upgrades, its next year.
My point is that based on the information placed on their pages, and therefore meeting their criteria in the Ts & Cs regarding being able to cancel on the "Agreement end date" as listed in the "My vodafone" section, I think they should cancel.
They say they will now amend the "Agreement end date" to the correct one.
Any advice?
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