Supermarket Fall

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Stepfather in his 70's had a fall inside a large chain supermarket (appears their fault). His knee is badly damaged and he is due for surgery today. He will be in a full leg cast for some time and will need extensive physiotherapy to gain some mobility again after the cast is removed. Usual solicitor is away so I'm wanting advice on what to do regarding out of pocket expenses and ensuring he has the best care so he's up and about again (private physio if required etc). Thanks all

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Tripping hazard left by member of staff, obscured from view (bit wooly I'm afraid). Sorry can't elaborate much more but I'll get all the details to post when he's with it again. He's taking it very badly just now. The muscle has detached and the kneecap is chipped. As to liability we'll have to wait and see but I don't know where to start or what to do - so any info would be a help. My husband and I will take care of him even if the supermarket wont.

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Thanks Piglet, he is getting good care just now but once the cast comes of in approx 8 weeks there is a major shortage of physios in the region so not sure how it'll be then. Is there any time limit on how long they keep CCTV footage for? Under DPA do they have to release the footage if you are on it? I'm over 600 miles away so mum will have to do it.

Thanks again

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Thanks Guys, surgery went well and he should be out of hospital on Friday. Mum was calling the store manager tonight to ask for the footage as she is 100+miles away staying near the hospital (needed a specialist). She will be heading back on Wed/Thurs to get a bed sorted for downstairs and disabled handrails for the toilet etc.

He has a full leg cast for approx 8 weeks and then a cast above and below the knee for when they start physio. She'll go in to the store on Thurs and get the names of witnesses (small town everyone knows everyone). Then we'll wait for her solicitor to get back.

Thanks again