Xbox 360-red circle of light
Xbox 360-red circle of light
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Discussion

mark 7

Original Poster:

56 posts

243 months

Saturday 21st October 2006
quotequote all
After singing the praises of my 360 to any one who'll listen,tonight at 10 months old it's finally given up the ghost.
It freezes up and then three segmants of the circle of light flash red!
I've been on the support website and it tells me to ring the support line who i think have gone home for the weekend.curse
Has anyone had this problem(i think it's common on early models)and know how long to sort it out?

Thanks Mark

Steve_Evil

10,815 posts

257 months

Saturday 21st October 2006
quotequote all
Your consumer rights should let you take it straight back to the shop you bought it from for a replacement, otherwise you'll have to wait til monday I guess to speak to the returns hotline. They usually get a new one out within a week, so if you want it before then I would try taking it back to the shop first.

Frederick

5,878 posts

248 months

Saturday 21st October 2006
quotequote all
be careful though cos i've heard stories of downloaded xbox live games being tied to your boxes serial number and because of that they don't work offline if you just put your hard drive in a new 360. Best thing to do is phone microsoft and see if they can send you out a box for your old one, they'll send you a factory refurb back.

Digby

8,344 posts

274 months

Sunday 22nd October 2006
quotequote all
Heard so many similar tales like this so sorry to hear that mate.

I got a second hand unit a while ago and decided to open her up, scrape off the
GPU and CPU heat compound, add some arctic silver under those heatsinks and
slap a fan on the side and bottom.

Bit of a rushed job, but i thought what the hell.I know how hot these things get
and instead if buying one of the after market coolers, i just made my own while bored
one night

No warranty for me then!.


dick dastardly

8,326 posts

291 months

Monday 23rd October 2006
quotequote all
Frederick said:
Best thing to do is phone microsoft and see if they can send you out a box for your old one, they'll send you a factory refurb back.

A guy I work with did that and had a new one within a week.

Has anyone here bothered with the exptended warranty? Normally I wouldn't spend £60 on an extra 2 years cover but it seems like quite a high number of these things break.

jezza l

385 posts

257 months

Monday 23rd October 2006
quotequote all
Digby said:
Heard so many similar tales like this so sorry to hear that mate.

I got a second hand unit a while ago and decided to open her up, scrape off the
GPU and CPU heat compound, add some arctic silver under those heatsinks and
slap a fan on the side and bottom.

Bit of a rushed job, but i thought what the hell.I know how hot these things get
and instead if buying one of the after market coolers, i just made my own while bored
one night

No warranty for me then!.



That looks superb, good job. Not so sure i fancy giving that a go on mine. Has anyone bought one of the aftermarket coolers? Do they do the job? I may well buy one.

Digby

8,344 posts

274 months

Monday 23rd October 2006
quotequote all
It was a bit of a bodge job really because i wanted to use a hole saw for the cut.
I couldn't find them though so just used a pencil line and a dremel. : p
I had fans and a few grills still knocking around from PC modding days so used those.

As for the other coolers, i don't know anyone with them but i do hear the
"proper" way to go is water cooling lol.There are reviews of the coolers you can buy knocking around
on the net though if you search.They may not be as good as water cooling, but as Tescos suggests, every little helps.

If you want to go nuts, avoid DIY water cooling and spend the same amount again as you probably spent for the console, you could always get one of these:

http://uk.gear.ign.com/articles/714/7


It's a shame anyone feels the need to cool a console though, they should have designed the poxy thing better in the first place.
All i would say is that when my console was in bits, the GPU and CPU heatsinks were almost untouchable, they were that hot.Remember that this was with the case off too, imagine what they are like inside a closed case!.
My 360 ran ok btw before i put that fan on it, but i just liked the idea forcing some air into it.
Also you can hardly hear the fans i installed, unlike the DVD drive which seems to sound like a jet engine ALL the time..sigh.

paul99

821 posts

271 months

Monday 23rd October 2006
quotequote all
I just bought an intercooler for my 360 after seeing it advertised on Amazon.
I got mine off Ebay for about ~£10, It clips onto the back of the Xbox and the power cable plugs directly into it so no separate supply is needed, nice and neat.
It's got 3 fans in it so its pretty noisy, but its worth it to keep the temps down.

mark 7

Original Poster:

56 posts

243 months

Wednesday 25th October 2006
quotequote all
Xbox has now been collected by UPS after i've finally got through to the support line(40 min wait!)
Hopefully it will be returned by the weekend?

Mannginger

10,232 posts

285 months

Friday 27th October 2006
quotequote all
paul99 said:
I just bought an intercooler for my 360 after seeing it advertised on Amazon.
I got mine off Ebay for about ~£10, It clips onto the back of the Xbox and the power cable plugs directly into it so no separate supply is needed, nice and neat.
It's got 3 fans in it so its pretty noisy, but its worth it to keep the temps down.



Is it this one?

www.pricegrabber.com/rating_getprodrev.php/product_id=18764506/id_type=M

No problems with scratched disks, stability etc?

I may have to invest...

Phil

jezza l

385 posts

257 months

Friday 27th October 2006
quotequote all
Digby said:
It was a bit of a bodge job really because i wanted to use a hole saw for the cut.
I couldn't find them though so just used a pencil line and a dremel. : p
I had fans and a few grills still knocking around from PC modding days so used those.

As for the other coolers, i don't know anyone with them but i do hear the
"proper" way to go is water cooling lol.There are reviews of the coolers you can buy knocking around
on the net though if you search.They may not be as good as water cooling, but as Tescos suggests, every little helps.

If you want to go nuts, avoid DIY water cooling and spend the same amount again as you probably spent for the console, you could always get one of these:

http://uk.gear.ign.com/articles/714/7


It's a shame anyone feels the need to cool a console though, they should have designed the poxy thing better in the first place.
All i would say is that when my console was in bits, the GPU and CPU heatsinks were almost untouchable, they were that hot.Remember that this was with the case off too, imagine what they are like inside a closed case!.
My 360 ran ok btw before i put that fan on it, but i just liked the idea forcing some air into it.
Also you can hardly hear the fans i installed, unlike the DVD drive which seems to sound like a jet engine ALL the time..sigh.


Water cooling would be good, i did kind of give that a try for my pc however it was starting to get expensive with the parts i needed. So I never finished that!

Think i might just get one of these bolt on coolers. Gameplay.com seem to have a few.

mark 7

Original Poster:

56 posts

243 months

Tuesday 31st October 2006
quotequote all
It's not Friday 13th is it?
After the return of my faulty Xbox 360 which looks like a new unit i was hoping all would be well and good in Xbox land again.
But on reconnecting i'm now getting 1 red light and a system error E71 screen!
Looks like another call to foreign customer support!

stig

11,823 posts

312 months

Tuesday 31st October 2006
quotequote all
For the record, most of the early failures were actually down to the power supply overheating, not the Xbox itself! Still, nice fan

When you returned it, did you send the PSU too (MS asked me to when mine died after 2 months).

mark 7

Original Poster:

56 posts

243 months

Tuesday 31st October 2006
quotequote all
No was told the PSU was fine as it continued to show a green light.
Lucky this has happened within warranty,i'll be worried in 2 months time!

Digby

8,344 posts

274 months

Tuesday 31st October 2006
quotequote all
mark 7 said:
It's not Friday 13th is it?
After the return of my faulty Xbox 360 which looks like a new unit i was hoping all would be well and good in Xbox land again.
But on reconnecting i'm now getting 1 red light and a system error E71 screen!
Looks like another call to foreign customer support!


I did read that some people were having issues with red circles of light due to having
the units plugged into surge protectors or cheap extension leads etc.
Is yours plugged straight into the wall socket?
Worth a go anyway if not.

Other still have temp probs though and have found removing the heatsinks and adding better
transfer compound has sorted their problems.That's an extreme option of course

I was fully aware of the power supply issues btw stig, there are various issues with 360's,
i just wanted a free cooler for mine and enjoyed taking things apart

Dick Dastardly

8,326 posts

291 months

Tuesday 9th October 2007
quotequote all
Just got this myself. Thank god for the extended warranty as I bought it one year and 2 days ago!

Guy on the phone (miserable sod) quoted 2-3 weeks until I'll get it back. Does it really take that long? I want to play Halo 3.

RobDickinson

31,343 posts

282 months

Tuesday 9th October 2007
quotequote all
Dick Dastardly said:
Just got this myself. Thank god for the extended warranty as I bought it one year and 2 days ago!

Guy on the phone (miserable sod) quoted 2-3 weeks until I'll get it back. Does it really take that long? I want to play Halo 3.
Microsoft offer a worldwide 3 year warrenty on RRoD errors now.

(the typical)RRoD is a general hardware error but usualy means an issue with the GPU.