Telephone interview - preparation help/methods!
Discussion
So, in regards to this -
http://pistonheads.com/xforums/topic.asp?h=0&f...
I made the cut! So I have a telephone interview on Monday Morning, something I've never done before.
I have been sent a more detailed description of what the role entails. I am led to believe the interview is about competency - and I will be expected to answer, in specifics, how I have dealt with a variety of situations.
I'm thinking that some 'crib sheets' stuck all over the wall in front of me is the way to go, nothing too lengthy but some pointers.
The role is a technical, field based, sometimes customer facing role for a Utilities company, under the spectrum of 'Asset Management'. Monitoring, and dealing with the performance of its network, reporting on it, and making it better.
So what I'm expecting is along the lines of sitations including things such as -
- Working in a team/dealing with others/clashes/differences of opinion
- Dealing with public/customer problems/irate people
- Dealing with H&S issues
- Prioritising work/problems that need solving
- Managing risk/cost/value of solutions I come up with
Can anyone think of some of the other typical things I might be asked?
Any other hints for telephone interviews? Can anybody in recruitment who does these give me some pointers?
I'm actually really excited about this job, more so than anything I've ever done, so I really want to make a good impression!
http://pistonheads.com/xforums/topic.asp?h=0&f...
I made the cut! So I have a telephone interview on Monday Morning, something I've never done before.
I have been sent a more detailed description of what the role entails. I am led to believe the interview is about competency - and I will be expected to answer, in specifics, how I have dealt with a variety of situations.
I'm thinking that some 'crib sheets' stuck all over the wall in front of me is the way to go, nothing too lengthy but some pointers.
The role is a technical, field based, sometimes customer facing role for a Utilities company, under the spectrum of 'Asset Management'. Monitoring, and dealing with the performance of its network, reporting on it, and making it better.
So what I'm expecting is along the lines of sitations including things such as -
- Working in a team/dealing with others/clashes/differences of opinion
- Dealing with public/customer problems/irate people
- Dealing with H&S issues
- Prioritising work/problems that need solving
- Managing risk/cost/value of solutions I come up with
Can anyone think of some of the other typical things I might be asked?
Any other hints for telephone interviews? Can anybody in recruitment who does these give me some pointers?
I'm actually really excited about this job, more so than anything I've ever done, so I really want to make a good impression!
Just done it - thanks for the advise guys, very helpful.
It was a HR person so the questions were quite broad - typical 'Tell me about a time when... ' type stuff.
Rather unlike me to be nervous, but I was a little this morning, although the lady was really helpful.
I also managed to go back and re-cover an area where she thought I'd missed a little, and she gave me some advice on something specific I should be researching as I'll be asked it again if I get through - which hopefully means at least she hadn't sub-consciously written me off, at least!
I found some interesting things out about the company and the job... decision expected quickly too, today or tomorrow... with proper interviews in the next week, so all very quick! fingers crossed. Many thanks for the help, there were some things I managed to do which I think were definitely positive, that I probably wouldn't have though of without your help - the power of PH strikes again!
It was a HR person so the questions were quite broad - typical 'Tell me about a time when... ' type stuff.
Rather unlike me to be nervous, but I was a little this morning, although the lady was really helpful.
I also managed to go back and re-cover an area where she thought I'd missed a little, and she gave me some advice on something specific I should be researching as I'll be asked it again if I get through - which hopefully means at least she hadn't sub-consciously written me off, at least!
I found some interesting things out about the company and the job... decision expected quickly too, today or tomorrow... with proper interviews in the next week, so all very quick! fingers crossed. Many thanks for the help, there were some things I managed to do which I think were definitely positive, that I probably wouldn't have though of without your help - the power of PH strikes again!
Edited by snotrag on Monday 10th October 10:31
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