What's your views on tipping?

What's your views on tipping?

Author
Discussion

MethylatedSpirit

Original Poster:

1,906 posts

138 months

Tuesday 1st July 2014
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Looks like I'm changing jobs in the next few weeks to a place I was previously employed (Once references come back), I'm going from running two coffee shops to working as supervisor in the restaurant of a 5* hotel. It's a bit of a drop in pay but it will probably me made back up in tips.

So when would you tip? I've worked in several places from coffee shops to supposed "fine dining".



Coffee shops: I'm indifferent to receiving tips. Give me some good chat while I'm making your coffee instead.

tgi fridays / pizzahut and others: A couple of quid per person is reasonable.

5* hotel or "fine dining": A table of two would typically come to around £100, a ten pound note is usually nice. So 10-15%.


My reasoning is that especially in a 5* hotel, the quality of service, appearance and experience expected is very high. The job is difficult to get, very physically and mentally demanding...
So why should a waiter have the same wage as someone sitting at an asda till? or do you think it's unfair to tip waiters but not other people?

Or should the establishments just pay the staff more?

MarsellusWallace

1,180 posts

203 months

Tuesday 1st July 2014
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I'm with Mr Pink when it comes to tipping

MarsellusWallace

1,180 posts

203 months

Tuesday 1st July 2014
quotequote all
I'm with Mr Pink when it comes to tipping

jules_s

4,330 posts

235 months

Tuesday 1st July 2014
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MethylatedSpirit said:
My reasoning is that especially in a 5* hotel, the quality of service, appearance and experience expected is very high
And no doubt the prices reflect that..

For me

Daytime: Round up the bill

Night time: 10%

simoid

19,772 posts

160 months

Tuesday 1st July 2014
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Tables:

Poor service: nae tip and explain any disappointment.
Acceptable service: round up 5-10%
Service beyond the expected call of duty: 10% + a couple of quid and a thank you and a smile.

Bar:
A server taking obvious care about the preparation and presentation of drinks (or their appearance wink) will receive a few quid and a compliment about their work.

That's what I think fair (I've worked in bars & restaurants on the floor).

Stu R

21,410 posts

217 months

Tuesday 1st July 2014
quotequote all
In the UK, I don't bother beyond rounding up the bill unless there's a larger group of us. Rarely does it seem appreciated, rarer still that the standard of service is worth paying extra for.

In the US I tip 15-20% as is customary. The industry runs on tips over here as the servers earn bot all for wages, a fact usually reflected in the standard of service you get.

MethylatedSpirit

Original Poster:

1,906 posts

138 months

Tuesday 1st July 2014
quotequote all
jules_s said:
MethylatedSpirit said:
My reasoning is that especially in a 5* hotel, the quality of service, appearance and experience expected is very high
And no doubt the prices reflect that..
The prices do reflect that. But the staff pay doesn't. Most waiters are on minimum wage. Whilst cooks and managers get decent salary. (in my experience)

Edited by MethylatedSpirit on Tuesday 1st July 00:37

Complex

514 posts

177 months

Tuesday 1st July 2014
quotequote all
My default is that I do not tip at all. If service is exceptional I may tip.

The same rule applies to a mechanic, a hairdresser, a flight steward(ess), etc.

RDMcG

19,246 posts

209 months

Tuesday 1st July 2014
quotequote all
Stu R said:
In the UK, I don't bother beyond rounding up the bill unless there's a larger group of us. Rarely does it seem appreciated, rarer still that the standard of service is worth paying extra for.

In the US I tip 15-20% as is customary. The industry runs on tips over here as the servers earn bot all for wages, a fact usually reflected in the standard of service you get.
That to me is the essence of the issue. What is normal?...I agree on 15-20% in the US, and it reflects the actions of most people I know. In other countries it varies and it is always helpful to check it out before you go. Obviously if the service is awful, then no tip.

For instance, I do not tip in Japan as its not typically done. I usually check with people who live there, and there are lots of travel guides who cover it. Tipping too much makes you look needlessly extravagant, while not tipping (e.g in the US) makes people think you are a miserly cheapskate, as its how they make their money anyway. In facet it is so built into that they pay mandatory taxes on an assumed amount of tips, so not tipping means they pay the tax anyway on a nonexistent income.

21TonyK

11,597 posts

211 months

Tuesday 1st July 2014
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MethylatedSpirit said:
Coffee shops: I'm indifferent to receiving tips. Give me some good chat while I'm making your coffee instead.

tgi fridays / pizzahut and others: A couple of quid per person is reasonable.

5* hotel or "fine dining": A table of two would typically come to around £100, a ten pound note is usually nice. So 10-15%.
Completely agree with this.

*Badger*

530 posts

178 months

Tuesday 1st July 2014
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I wouldn't normally tip in Costa for example.

As TGI's has been mentioned a few times, I'd round up, tip a £5 say.

In a decent restaurant I'd go for 10% or a round up to close to that figure.

I've been the US a few times and its 15/18/20% norm over there. Some restaurants even print the exact amounts on the bill so you don't forget. Annoyed me at first I must admit but you do get used to it.

Don

28,377 posts

286 months

Tuesday 1st July 2014
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simoid said:
Tables:

Poor service: nae tip and explain any disappointment.
Acceptable service: round up 5-10%
Service beyond the expected call of duty: 10% + a couple of quid and a thank you and a smile.
Sounds about right. in the UK. It's what I do.

Remember in the States it's much higher than that. Acceptable is more like 20%. Fantastic more...

Don

28,377 posts

286 months

Tuesday 1st July 2014
quotequote all
*Badger* said:
Some restaurants even print the exact amounts on the bill so you don't forget. Annoyed me at first I must admit but you do get used to it.
I actually like that. You know exactly what's expected - and it IS optional if you were disgusted with the service. Here in the UK more and more places are doing it...and setting the tip at 12.5%. Cheeky...but I still prefer it...

redtwin

7,518 posts

184 months

Tuesday 1st July 2014
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10% in the UK, 20% in the USA, anywhere there is full table service. In the UK however, if that tip will be less than a couple quid I tend not to bother. In the US I would simply because it is part of the wait staff's wages.

Megaflow

9,489 posts

227 months

Tuesday 1st July 2014
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I'd go with what has been said here already, but with the proviso, if you add 12.5% (fyi, I don't have a problem with that if the service is worth it) to the bill don't expect a tip as well.

LordGrover

33,556 posts

214 months

Tuesday 1st July 2014
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If practical, I like to ask who receives the tip. If it's the waiting staff/staff pool I'm happy to round up to approx 10%. If it goes into the till for 'the company' I'm not going to pay extra.

anonymous-user

56 months

Tuesday 1st July 2014
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It's a stupid system that makes no sense and should be included in the price, if it to reward service then it should be work based not value of food\wine that I've ordered based. It's no more work for the waiting staff to bring my $10 burger than my $30 steak, so why should I be paying them more for doing the same task only with more expensive ingredients on the plate, I've already paid extra for the ingredients.

It should either be included in the price (best option), a charge per course (2nd best), certainly not the st system of today, especially in the US where the expected of 10-15% a few years ago now seems to have risen to 20%

JQ

5,780 posts

181 months

Tuesday 1st July 2014
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Bluequay said:
It's a stupid system that makes no sense and should be included in the price, if it to reward service then it should be work based not value of food\wine that I've ordered based. It's no more work for the waiting staff to bring my $10 burger than my $30 steak, so why should I be paying them more for doing the same task only with more expensive ingredients on the plate, I've already paid extra for the ingredients.

It should either be included in the price (best option), a charge per course (2nd best), certainly not the st system of today, especially in the US where the expected of 10-15% a few years ago now seems to have risen to 20%
In Iceland they don't tip - that's because they consider being waiter a job, for which they're paid a proper wage and for which they are expected to be good at that job and if they're not any good they get the sack. To me that seems a perfectly logical way of doing it.

Tipping just seems to be a way of employers underpaying staff and expecting customers to make up the difference. However, whilst I disagree with the principal of it I do tip the majority of the time - usually 10%.

Tanguero

4,535 posts

203 months

Tuesday 1st July 2014
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In the UK you are being paid to do your job. I will only tip if the service is exceptional, above and beyond what you would normally expect.

Unless of course the service is very bad when a single penny pressed into the palm with a sincere "and this is for you!" will suffice. evil

In the US you probably aren't being paid (enough?) to do the job and the culture of tipping is different then 20%

Defcon5

6,203 posts

193 months

Tuesday 1st July 2014
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Are you actually waiting tables then? Or do all the front of house staff share their tips?



Edited by Defcon5 on Tuesday 1st July 09:35