Sky+ HD sound drops out

[Mars]

First off... I've Googled. There are others with this problem but not with the Amstrad STB, and no comprehensive fix/solution.

I'm having sound drop-out problems with Sky+ HD. I'm pretty sure it's only with Sky - I've not noticed it when watching DVDs or the other analogue satellite system we have.

The sound just drops out for 3-ish seconds at a time. It's totally random though. Sometimes it's 2 or 3 times in half an hour. Then sometimes not at all.

My brother thinks it might be related to the HDD (mine has a 160GB HDD) being of inferior quality. If I got enough support for this view, I'd change it but he's the only person I've heard mention this.

By the way... this happens when watching live TV as well as recorded programmes. I assume it caches everything on the HDD anyway because you can pause/rewind etc.

Anyone else got any theories?

[Mars]

Thanks but the issue I have doesn't seem limited to one mode of operation. It happens with "live" TV, paused/restarted TV, rewound/restarted TV, as well as pre-recorded. It's totally random - sometimes it doesn't happen at all in the evening then other evenings it becomes quite painful to watch.

[Mars]

JustinP1 said:

Is it on Dolby Digital programmes only?

That's an interesting question. I don't know. I'm not using any surround though - just stereo.

[Mars]

I'm using an HDMI connection to my TV. No other boxes involved.

[Mars]

Interesting observation. The more people who post here, the better our knowledge. Thanks.