Comet

Author
Discussion

daveydave7

1,622 posts

145 months

Friday 7th December 2012
quotequote all
Hmmmmmmmmmmmmmmm. Customer service they just don't learn do they ?

Went to another local town today on business, whilst there I looked into the Currys branch was really taken with laptop, lot's of sales staff all chatting no approach to me no acknowledgement I was genuinely interested in the machine even checking the system properties etc , the sales guy stood one metre away too busy yacking to some mates etc
fk them then went home checked it out ordered it on line price is same I would have bought there simple as that but the place did itself no favours end of.

wolves_wanderer

12,404 posts

239 months

Friday 7th December 2012
quotequote all
daveydave7 said:
Hmmmmmmmmmmmmmmm. Customer service they just don't learn do they ?

Went to another local town today on business, whilst there I looked into the Currys branch was really taken with laptop, lot's of sales staff all chatting no approach to me no acknowledgement I was genuinely interested in the machine even checking the system properties etc , the sales guy stood one metre away too busy yacking to some mates etc
fk them then went home checked it out ordered it on line price is same I would have bought there simple as that but the place did itself no favours end of.
He probably had you pegged as the sort who would waste his time getting all the information and then order online anyway.

daveydave7

1,622 posts

145 months

Friday 7th December 2012
quotequote all

Then he would have been wrong wouldn't he ?


Toaster Pilot

14,623 posts

160 months

Friday 7th December 2012
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Was in Comet in Cheltenham last week. Not much left and it reminded me of Woolworths, bare shelves, staff who know they've lost their jobs still doing their utmost to serve the rude, arrogant, ignorant scum that abuse them. frown

Earlier posts in this thread talk about using retail stores as showrooms before buying online. I did this a few months ago and left Comet with a 50" TV in my hands hehe

Shaw Tarse

31,544 posts

205 months

Friday 7th December 2012
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daveydave7 said:
Then he would have been wrong wouldn't he ?
Did you ask him for help/ serve you?

daveydave7

1,622 posts

145 months

Friday 7th December 2012
quotequote all
No not for that item no

wolves_wanderer

12,404 posts

239 months

Saturday 8th December 2012
quotequote all
daveydave7 said:
No not for that item no
If you're too shy to ask for help then Internet shopping is probably best for you. People in shops get moaned at on a regular basis for hassling people who are just looking so it isn't unusual to need to ask for help.

eccles

13,747 posts

224 months

Saturday 8th December 2012
quotequote all
98elise said:
You're not wrong there. We bought our first microwave 20+ years ago. Its a Matsui (Dixons own brand I think?). Its still going strong today, and doesn't even look old.

I suspect it will out live me smile
My parents bought me a Matsui microwave as a house warming present when I bought my first place back in 1991 and it's still going strong! It's a bit large by modern standards and the beep when it's finished could wake the dead, but it's been faultless.

daveydave7

1,622 posts

145 months

Saturday 8th December 2012
quotequote all
wolves_wanderer said:
If you're too shy to ask for help then Internet shopping is probably best for you. People in shops get moaned at on a regular basis for hassling people who are just looking so it isn't unusual to need to ask for help.
But perhaps the fact I had just bought 2 WD hard drives five minutes previously from the place had paid on card and had the carrier bag in my hand could have given a clue that I was interested ?
Or the fact that I actually went to the machine and after making eye contact with him that was ignored proceeded to go into the machines properties to look at processor type and ram capacity or the fact that I looked at the display card and angled it towards me ?
The thing I was interested in was this: how did the cashback thing work and the timescale it was quoted as £499 but £600 payable I was interested to know how it worked etc

This guy just didn't give a toss despite what spin you could put on it he wasn't busy the shop wasn't busy there was only me and another woman in it at time and the place was dead it wasn't after a hard day either it was around 10.45 am
Put simply this guy was more interested in talking jack to his mates and my view is that if he didn't care to bother maybe I shouldn't ? It was simple ignorance
I can get your point about not being hassled but a simple polite acknowledgment would have been nice simple as that. Perhaps he thought I was a timewaster hmmm well I had just bought 2 items and I was smartly dressed so I don't see how that tallies up
Oh and despite the internet I would say that 70% of my purchases in the last 4 years are made in stores
This was the smaller currys outlet btw
Now maybe its all my fault but I don't think so and its irritated me enough to actually write to Currys to complain, he did himself and the branch no favours
We can all have opinions etc but when branches close and jobs are lost its perhaps not always the fault of the customers I wont reply again as I feel little point now but some people in retail should maybe think a little more

Patrick Bateman

12,217 posts

176 months

Saturday 8th December 2012
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I'd rather have to ask for help than get hounded. If someone feels so strongly about it and takes the huff because nobody has approached them then maybe they should sort themselves out first.

daveydave7

1,622 posts

145 months

Saturday 8th December 2012
quotequote all
The same could also be said about' people who choose to use forums to take pops at people perhaps
Anyway moving on Comet Blackpools definite last day at Hollyoak Ave and believe same at Squires Gate
Hardly anything in but nice chance to pop in and say bye to some of the people I met there when I worked there some are sorted most are not
It wouldn't surprise me if the B and Q next to it shut soon very restricted amount of lines in the place etc really surprised at lack of some items but they may have moved space for xmas items dunno

ALawson

7,819 posts

253 months

Monday 17th December 2012
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So another £48m down the pan from government coffers!

Otispunkmeyer

12,657 posts

157 months

Monday 17th December 2012
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ALawson said:
So another £48m down the pan from government coffers!
Why?

Justayellowbadge

37,057 posts

244 months

Monday 17th December 2012
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Otispunkmeyer said:
ALawson said:
So another £48m down the pan from government coffers!
Why?
Unpaid vat, corporation tax and ENI, plus a fair chunk to cover redundancy payments the company can't.

whoami

13,151 posts

242 months

Monday 17th December 2012
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Otispunkmeyer said:
ALawson said:
So another £48m down the pan from government coffers!
Why?
http://www.bbc.co.uk/news/business-20754466

kiethton

13,949 posts

182 months

Monday 17th December 2012
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Stopped in the Lakeside/Thurrock store yesterday ahead of moving into my first flat with my girlfriend....picked up:

microwave - £90 to £27ish
toaster - £30 to £9
box of paper - £5
netbook case - £6

only thing is that they left the security tag on the case - an evening was spent with the pliers trying to take it off....especially as there is no longer a comet shop to go back to...

hollydog

1,108 posts

194 months

Tuesday 18th December 2012
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I wonder if they openly report how much the ceo will be paid off for a failed business .

Edited by hollydog on Tuesday 18th December 11:51

turbobloke

104,344 posts

262 months

Big Worm 1

528 posts

166 months

Tuesday 18th December 2012
quotequote all
I just went to my local Comet, as today is the last day of trading for them, and it was already closed down.

Laurel Green

30,796 posts

234 months

Tuesday 18th December 2012
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Big Worm 1 said:
I just went to my local Comet, as today is the last day of trading for them, and it was already closed down.
As was mine.