SMEG fridges. Are they really as bad as the reviews suggest?
SMEG fridges. Are they really as bad as the reviews suggest?
Author
Discussion

julesGB

Original Poster:

309 posts

266 months

Wednesday 23rd September 2009
quotequote all
I’ve been searching t’internet web sites & dealers for a tall, black, retro-style larder fridge. But, I need one with a left-hinged door which seems to restrict most of the options as not many are reversible.

Tried Gorenje and Baumatic but they don’t make left-hinged doors.

SMEG do make one that perfectly fits the requirement but virtually all the reviews I’ve read say how rubbish the build quality is, with failing seals / flimsy handles / shelves / trays etc. So far I’ve not found anyone with anything good to say about them. All style, no substance – and at a grand a pop I want one that works!

Anyone here have any positive experience of the brand or should I heed the warnings?

Thanks.

Dr_Rick

1,691 posts

264 months

Wednesday 23rd September 2009
quotequote all
If you look at the volume available compared to the amount of packaging that gets the 'retro' look you don't get much space for your money. My parents have a Miele larder setup; pricy but you get good quality stuff that doesn't look too industrial.

Dr Rick

therams

281 posts

201 months

Wednesday 23rd September 2009
quotequote all
i've got the beige smeg left hand hinge, sounds like the one you are after in black

looks great. its crap as a fridge.

plastic shelves in the doors have cracked.

seals around fridge door have failed. fridge forms ice on the back wall due i guess to condensation build up, therefore fridge doesnt get cold near the top. has to be defrosted every couple of weeks.

not great for an £800 fridge

if anyone knows where to buy spare parts, like the shelves and seals let me know....

Bill Carr

2,234 posts

250 months

Wednesday 23rd September 2009
quotequote all
If they're as bad as their other appliances, I would avoid like the plague. Never has a manufacturer been more aptly named, IMO.

julesGB

Original Poster:

309 posts

266 months

Thursday 24th September 2009
quotequote all
Thanks for your replies.

Given how much bad press I've found just doing some basic searching you'd think they might address some of their quality issues! rolleyes

I guess I shall have to continue looking.

macp

4,444 posts

199 months

Thursday 24th September 2009
quotequote all
My brother in law up until July this year was the Smeg UK sales manager and I never heard of any quality issues from him.Just my two penneth.

Bill Carr

2,234 posts

250 months

Thursday 24th September 2009
quotequote all
macp said:
My brother in law up until July this year was the Smeg UK sales manager and I never heard of any quality issues from him.Just my two penneth.
He's hardly impartial now is he! biglaugh

In 18 months my brand new washing machine broke twice. Apparently they have quite common manufacturing faults relating to how the drum spindle is cast (this was from the - SMEG-authorised - repair-man's mouth). My SMEG oven and dishwasher also had faults, although to be fair, my fridge was absolutely fine!

I wouldn't waste my money.

macp

4,444 posts

199 months

Thursday 24th September 2009
quotequote all
Bill Carr said:
macp said:
My brother in law up until July this year was the Smeg UK sales manager and I never heard of any quality issues from him.Just my two penneth.
He's hardly impartial now is he! biglaugh

In 18 months my brand new washing machine broke twice. Apparently they have quite common manufacturing faults relating to how the drum spindle is cast (this was from the - SMEG-authorised - repair-man's mouth). My SMEG oven and dishwasher also had faults, although to be fair, my fridge was absolutely fine!

I wouldn't waste my money.
I would agree but Im not a customer and we are pretty close and he calls a spade a spade.Note he was the UK sales manager.He isnt any longer.

OldSkoolRS

6,992 posts

195 months

Thursday 24th September 2009
quotequote all
We're in the quoting/planing stages of a new kitchen and the OH wants 'intergrated' units so it means that we're replacing all but the recently bought cooker & hob. The kitchen companies seem to quote for Siemens (which our cooker and hob is), but I figure that once they're 'hidden' is it really worth paying the extra? We've been impressed with the cooker (if you ever say you were impressed with a piece of kitchen equipment) but that might be like saying "Yamaha make good motorbikes, so their keyboards must be good too" (not that I know anything about motorbikes biggrin). I wonder if we'll be any worse off buying the 'standard' brands for fridge/freezer, dishwasher and washing machine....It seems like Smeg don't have the reputation I though they might have had, so I could be wrong about other 'premium' brands. At least we've had good service from the Hotpoint stuff we have now (including being able to get a spare door handle for the washing machine within 2 days of it breaking), so I'm thinking we just buy the intergrated versions of those models; though it does all seem a bit of a waste to me, I guess the OH thinks the same about some of my spending. biggrin

Edited by OldSkoolRS on Thursday 24th September 14:46

pokethepope

2,665 posts

204 months

Thursday 24th September 2009
quotequote all
Smeg is very much form over function (and quality).

OldSkoolRS said:
We're in the quoting/planing stages of a new kitchen and the OH wants 'intergrated' units so it means that we're replacing all but the recently bought cooker & hob. The kitchen companies seem to quote for Siemens (which our cooker and hob is), but I figure that once they're 'hidden' is it really worth paying the extra? We've been impressed with the cooker (if you ever say you were impressed with a piece of kitchen equipment) but that might be like saying "Yamaha make good motorbikes, so their keyboards must be good too" (not that I know anything about motorbikes biggrin). I wonder if we'll be any worse off buying the 'standard' brands for fridge/freezer, dishwasher and washing machine....It seems like Smeg don't have the reputation I though they might have had, so I could be wrong about other 'premium' brands. At least we've had good service from the Hotpoint stuff we have now (including being able to get a spare door handle for the washing machine within 2 days of it breaking), so I'm thinking we just buy the intergrated versions of those models; though it does all seem a bit of a waste to me, I guess the OH thinks the same about some of my spending. biggrin

Edited by OldSkoolRS on Thursday 24th September 14:46
Have a look at Bosch or Neff, all made at the same factories with the same parts, usually with a few less features than the Siemens, usually a fair bit cheaper, but the same quality.

Don

28,378 posts

300 months

Thursday 24th September 2009
quotequote all
Is it just me or does eveyone else think

<kryten>Smeeeee. Smmmmeeeeeeeeeg heeeeeeeeeeead</kryten>

when they see SMEG applicances.

GregE240

10,857 posts

283 months

Thursday 24th September 2009
quotequote all
laugh its the only reason I won't have one, Don. My folks used to have a Smeg dishwasher....oh, the hilarity...

PS - drop me an email would you?

Simpo Two

89,363 posts

281 months

Thursday 24th September 2009
quotequote all
Don said:
Is it just me or does eveyone else think

<kryten>Smeeeee. Smmmmeeeeeeeeeg heeeeeeeeeeead</kryten>

when they see SMEG applicances.
Worse: http://en.wikipedia.org/wiki/Smegma

julesGB

Original Poster:

309 posts

266 months

Thursday 24th September 2009
quotequote all
Simpo Two said:
From white goods to white fluids in 13 posts - gotta love PH laugh

Nicholas Blair

4,110 posts

300 months

Thursday 24th September 2009
quotequote all
Got a black left hinged as it happens - fridge above, freezer below.

Had it a couple of years now, no problems - Only issue I have with it is no light in the freezer section when door is opened.

Got it from Boots online appliances if that is any help.

Cheers

Nick

Don

28,378 posts

300 months

Thursday 24th September 2009
quotequote all
GregE240 said:
laugh its the only reason I won't have one, Don. My folks used to have a Smeg dishwasher....oh, the hilarity...

PS - drop me an email would you?
YHM

David1975

469 posts

234 months

Thursday 24th September 2009
quotequote all
We bought the tall big daddy in cream for around £1400 and have found it brilliant. I would much rather have a fridge that has a few issues that looks sweet than a excelent fridge that looks out of place. We have a old fashioned look to our kitchen so it fits in a treat.

Only had it a few months mind!

OldSkoolRS

6,992 posts

195 months

Thursday 24th September 2009
quotequote all
David1975 said:
I would much rather have a fridge that has a few issues that looks sweet than a excelent fridge that looks out of place.
It won't look sweet with a puddle of defrosted ice cream, etc underneath it if some of the negative posters are right. biggrin

Thanks for the info regarding the Bosch and Neff substitutes further up from Pokethepope.

Edited by OldSkoolRS on Thursday 24th September 18:10

Harry Flashman

20,673 posts

258 months

Friday 25th September 2009
quotequote all
Have the 50-50 fridge/freezer one. It was utterly rubbish, despite looking fantastic.

Now used in a spare room as a secondary beer fridge, replaced with an AEG Santo, which is awesome.

Simply not worth the (admittedly great) looks.

Don

28,378 posts

300 months

Friday 25th September 2009
quotequote all
Harry Flashman said:
Now used in a spare room as a secondary beer fridge, replaced with an AEG Santo, which is awesome.
It's a FRIDGE, Harry. It keeps stuff cold. It doesn't inspire awe!

Mount Everest: Awesome. Concorde taking off: Awesome. Saturn 5 blasting off: Awesome. AEG Santo: mildly cool (4C to be precise).

wink