Additional charges on the bill
Discussion
vikingaero said:
dukeboy749r said:
A cafe, not far from me, has their till system, with it’s large pivoting screen, set to automatically add three levels of tip (which is common in the US, but then serving staff salaries, minus tips, can be very low). The three levels are 10%, 15% and 20%. You select the level of additional charge you are happy to pay.
Thankfully the staff, having just handed me a pastry or coffee, immediately clear that screen and I just get a bill for the item costs.
Very happy to pay for service, beyond just handing me something, however.
The MOT only centre that I use has a tip option on their card machine with the option to give a £5, £10, or £15 tip - for just doing your job. Thankfully the staff, having just handed me a pastry or coffee, immediately clear that screen and I just get a bill for the item costs.
Very happy to pay for service, beyond just handing me something, however.
Correct me if I am wrong, but in the UK at least, the whole point of a tip is to reward good or exemplary service, not just turning up for work and being average and surly?
SpidersWeb said:
captain_cynic said:
Merchant service fees are the ones no-one seems to be angry about... Probably because it's the worlds best worst kept secret. When you pay by card the banks and card processors (Visa/MC/AMEX) take a percentage of that money before the merchant sees it. So if you pay £5 for something by card the merchant is lucky to see £4.80 of that (often less, especially for low values) out of that he needs to pay all his costs and pray to make a profit.
I would suggest that your figures are seriously out of date.Fees for in-person card transactions are around 0.25% to 0.6% for debit cards, 0.3% to 0.9% for credit cards, and it is only business credit cards they are higher at 1.5% to 2.5%.
And so in your example of the retailer selling something for £5 the fee would be around 3p - not exactly significant and in the scale of what it would cost the business to deal with any cash payment.
You've forgotten a bunch of fees.
Like most people with no experience in the industry you think that 1.5% is the total and not just the begining.
captain_cynic said:
SpidersWeb said:
captain_cynic said:
Merchant service fees are the ones no-one seems to be angry about... Probably because it's the worlds best worst kept secret. When you pay by card the banks and card processors (Visa/MC/AMEX) take a percentage of that money before the merchant sees it. So if you pay £5 for something by card the merchant is lucky to see £4.80 of that (often less, especially for low values) out of that he needs to pay all his costs and pray to make a profit.
I would suggest that your figures are seriously out of date.Fees for in-person card transactions are around 0.25% to 0.6% for debit cards, 0.3% to 0.9% for credit cards, and it is only business credit cards they are higher at 1.5% to 2.5%.
And so in your example of the retailer selling something for £5 the fee would be around 3p - not exactly significant and in the scale of what it would cost the business to deal with any cash payment.
You've forgotten a bunch of fees.
Like most people with no experience in the industry you think that 1.5% is the total and not just the begining.
SpidersWeb said:
captain_cynic said:
SpidersWeb said:
captain_cynic said:
Merchant service fees are the ones no-one seems to be angry about... Probably because it's the worlds best worst kept secret. When you pay by card the banks and card processors (Visa/MC/AMEX) take a percentage of that money before the merchant sees it. So if you pay £5 for something by card the merchant is lucky to see £4.80 of that (often less, especially for low values) out of that he needs to pay all his costs and pray to make a profit.
I would suggest that your figures are seriously out of date.Fees for in-person card transactions are around 0.25% to 0.6% for debit cards, 0.3% to 0.9% for credit cards, and it is only business credit cards they are higher at 1.5% to 2.5%.
And so in your example of the retailer selling something for £5 the fee would be around 3p - not exactly significant and in the scale of what it would cost the business to deal with any cash payment.
You've forgotten a bunch of fees.
Like most people with no experience in the industry you think that 1.5% is the total and not just the begining.
vikingaero said:
The MOT only centre that I use has a tip option on their card machine with the option to give a £5, £10, or £15 tip - for just doing your job.
Correct me if I am wrong, but in the UK at least, the whole point of a tip is to reward good or exemplary service, not just turning up for work and being average and surly?
Some of my customers moan about the MOT fee, never mind a tip! I might give it a try though Correct me if I am wrong, but in the UK at least, the whole point of a tip is to reward good or exemplary service, not just turning up for work and being average and surly?
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