getting money out of a dealer
Discussion
Muzzer79 said:
The SOGA is a very subjective document, no matter what anyone will tell you here, and it's not as simple as simply rejecting a car or asking a dealer to pay up.
Technically, everything you've listed could be classed as wear and tear, especially on a 95k mile car, so the dealer could show you the door.
However, some dealers will do something outside of obligation for you as a commercial decision.
I would approach the dealer, explain what's happened and ask them how it can be resolved. If they offer to repair/pay to repair anything, take it.
Do NOT get it repaired somewhere else and expect them to foot the bill unless they specifically tell you to.
Be polite and business-like. Whining and threatening them will likely not lead to success.
If they do not accept your claims, I would be prepared to suck it up.
Oh ...the voice of reason !Technically, everything you've listed could be classed as wear and tear, especially on a 95k mile car, so the dealer could show you the door.
However, some dealers will do something outside of obligation for you as a commercial decision.
I would approach the dealer, explain what's happened and ask them how it can be resolved. If they offer to repair/pay to repair anything, take it.
Do NOT get it repaired somewhere else and expect them to foot the bill unless they specifically tell you to.
Be polite and business-like. Whining and threatening them will likely not lead to success.
If they do not accept your claims, I would be prepared to suck it up.
Muzzer79 said:
The SOGA is a very subjective document, no matter what anyone will tell you here, and it's not as simple as simply rejecting a car or asking a dealer to pay up.
Technically, everything you've listed could be classed as wear and tear, especially on a 95k mile car, so the dealer could show you the door.
However, some dealers will do something outside of obligation for you as a commercial decision.
I would approach the dealer, explain what's happened and ask them how it can be resolved. If they offer to repair/pay to repair anything, take it.
Do NOT get it repaired somewhere else and expect them to foot the bill unless they specifically tell you to.
Be polite and business-like. Whining and threatening them will likely not lead to success.
If they do not accept your claims, I would be prepared to suck it up.
Oh ...the voice of reason !Technically, everything you've listed could be classed as wear and tear, especially on a 95k mile car, so the dealer could show you the door.
However, some dealers will do something outside of obligation for you as a commercial decision.
I would approach the dealer, explain what's happened and ask them how it can be resolved. If they offer to repair/pay to repair anything, take it.
Do NOT get it repaired somewhere else and expect them to foot the bill unless they specifically tell you to.
Be polite and business-like. Whining and threatening them will likely not lead to success.
If they do not accept your claims, I would be prepared to suck it up.
dieseluser07 said:
Would you rather pay about 1500 for repairs (might be more might be less) or trade in your car/sell it as seen and lose about 2000 selling it??
Depends on the carApart from the faults, do you like it? Is it in good condition?
Can you see yourself keeping it for some time?
If yes, repair
If no, sell on
I do have some sympathy with the OP. 7 years old and 95000 miles (if it hasn't been clocked) doesn't seem to be that much.
We've got vehicles which have run up to 500,000 with only basic (regular) maintenance. In my entire driving career I've swapped a radiator once - at about 280,000 and 14 years old.
I've only swapped one turbo (oil starvation) although I've looked at a few which have a bit of end float but still work fine.
Brake pads are consumable and not expensive.
OP - as others have said - your best bet will be a friendly first approach to the dealer and see what they say.
We've got vehicles which have run up to 500,000 with only basic (regular) maintenance. In my entire driving career I've swapped a radiator once - at about 280,000 and 14 years old.
I've only swapped one turbo (oil starvation) although I've looked at a few which have a bit of end float but still work fine.
Brake pads are consumable and not expensive.
OP - as others have said - your best bet will be a friendly first approach to the dealer and see what they say.
95k 7 year old VAG car would probably be a 'value' sale. Pretty much a safety check, valet, mot would be the norm for retailer. If there was anything serious picked up on test drive or visual inspection then the car would just get sent to auction.
The car is of the correct age and mileage for certain components getting tired and showing signs of ware or even needing replacing.
Radiator could be stone damage, this could happen on a brand new car once it leaves the showroom. Obviously damage to the pressurised cooling system could cause head gasket wear. Pads are just wear and tare, if low upon inspection I would like to think the dealer should have made you aware that although braking efficiency is acceptable for MOT and there is a acceptable amount of pad life at point of sale the likely hood is they would require changing before the next service or MOT. This would have been a good upsell opportunity for them. If very low and the wear indicator has illuminated on the dash then you could argue they were low at point of sale and ask for good will contribution.
The car is of the correct age and mileage for certain components getting tired and showing signs of ware or even needing replacing.
Radiator could be stone damage, this could happen on a brand new car once it leaves the showroom. Obviously damage to the pressurised cooling system could cause head gasket wear. Pads are just wear and tare, if low upon inspection I would like to think the dealer should have made you aware that although braking efficiency is acceptable for MOT and there is a acceptable amount of pad life at point of sale the likely hood is they would require changing before the next service or MOT. This would have been a good upsell opportunity for them. If very low and the wear indicator has illuminated on the dash then you could argue they were low at point of sale and ask for good will contribution.
Most turbo's will have play in the shaft its done 100,000 of course its going to have a bit of play in the bearing it may go on to do another 100,000 miles before it finally goes.
Radiator can go at any time all it takes is one stone to hit it and will piss coolant out could happen the day it leaves the factory or 200,000 miles into the cars life and it all depends on where its mounted too.
Brake pads no chance wear and tear.
HG whats the proof it has gone. On a side note they do blow seen a few in which would over pressure rise the coolant system but wouldn't mix water with oil or visa verser.
You would get f
k all help from the dealer im afraid its a car that's done 100,000 miles which is pretty much the life of that car the average these days is around 8-10 years before being scrapped off and yours is closer to that than being new.
You can either live with it repair the rad and carry on driving it till it dies.
Spend ex amount fixing all these faults that may go on for a couple of years as its is.
Whine when people don't agree with you which is what you are doing atm.
Radiator can go at any time all it takes is one stone to hit it and will piss coolant out could happen the day it leaves the factory or 200,000 miles into the cars life and it all depends on where its mounted too.
Brake pads no chance wear and tear.
HG whats the proof it has gone. On a side note they do blow seen a few in which would over pressure rise the coolant system but wouldn't mix water with oil or visa verser.
You would get f
k all help from the dealer im afraid its a car that's done 100,000 miles which is pretty much the life of that car the average these days is around 8-10 years before being scrapped off and yours is closer to that than being new.You can either live with it repair the rad and carry on driving it till it dies.
Spend ex amount fixing all these faults that may go on for a couple of years as its is.
Whine when people don't agree with you which is what you are doing atm.
dieseluser07 said:
littleredrooster said:
If I knew nothing about cars I would rather have spent c.£300 on a proper inspection before I bought it...
Thank you smart arse but that doesent help now does it. And plus a turbo wouldent have necessarily be picked up on that check.- doesn't*
- wouldn't*
, if we're hurling insults around. And VAG turbos run with unfeasible amounts of clearance, if that's what it is....and BTW, you haven't " literally just bought it", you've done how many miles in how long? Things like brake pads wear out on cars, radiators get hit by stones. If the HG has gone you may have a legitimate claim for that, but take it back to the supplying dealer before doing anything else.
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