Your car needs discs and pads sir...

Your car needs discs and pads sir...

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Discussion

Sheepshanks

33,189 posts

121 months

Monday 12th June 2023
quotequote all
Whataguy said:
Travelling 20k+ / year means a service every 5 months so a service plan lasts under a year.

I'm on the fixed 9k service interval due to the type of driving. (plus I've had a hire car on holiday that was on the long life interval and it ran badly as it had gone so long without an oil change so don't think much of them.)
Up to you, obviously, but what's unique about your type of driving that warrants fixed interval servicing? I think it's unique to UK - the cars come set to longlife out of the factory. It's not obvious how lack of oil changes could make a hire car run badly. Not at all possibly, but not running but badly.

I get the wife's Tiguan serviced every year but it's a diesel and only does 5K, the vast majority of its use is short journeys. However it came set to longlife and I get them to leave it on that in case I start to use it more for work.

All In would be handy for you as I don't think the warranty side (which is actually a guarantee by VW rather than a warranty) has any annual mileage limit - if you bought an extended warranty your mileage would bump up the cost.

Whataguy

882 posts

82 months

Monday 12th June 2023
quotequote all
Sheepshanks said:
Up to you, obviously, but what's unique about your type of driving that warrants fixed interval servicing? I think it's unique to UK - the cars come set to longlife out of the factory. It's not obvious how lack of oil changes could make a hire car run badly. Not at all possibly, but not running but badly.

I get the wife's Tiguan serviced every year but it's a diesel and only does 5K, the vast majority of its use is short journeys. However it came set to longlife and I get them to leave it on that in case I start to use it more for work.

All In would be handy for you as I don't think the warranty side (which is actually a guarantee by VW rather than a warranty) has any annual mileage limit - if you bought an extended warranty your mileage would bump up the cost.
High loads are usually one of the reasons that manufacturers suggest the fixed servicing instead of variable. I live near a dual carriageway that has many tiny slip roads so you are full power going 0-70 to merge with the traffic many times a day. I can be fully loaded as well.

The hire car I had was a t-roc with the same 1.5 tsi 150 engine and dsg that my golf has. Except it was on the long life service interval. It was under a year old, but not serviced yet. I really thought it was a 1.0 110hp 3 cylinder it was running so badly. I've had several t-rocs with high miles in under a year and they also ran badly at the higher mileage before service.

mat205125

17,790 posts

215 months

Monday 12th June 2023
quotequote all
Whataguy said:
High loads are usually one of the reasons that manufacturers suggest the fixed servicing instead of variable. I live near a dual carriageway that has many tiny slip roads so you are full power going 0-70 to merge with the traffic many times a day. I can be fully loaded as well.

The hire car I had was a t-roc with the same 1.5 tsi 150 engine and dsg that my golf has. Except it was on the long life service interval. It was under a year old, but not serviced yet. I really thought it was a 1.0 110hp 3 cylinder it was running so badly. I've had several t-rocs with high miles in under a year and they also ran badly at the higher mileage before service.
Can a modern car really "run badly" without throwing a dozen fault codes and light?

ChocolateFrog

26,066 posts

175 months

Monday 12th June 2023
quotequote all
mat205125 said:
Whataguy said:
High loads are usually one of the reasons that manufacturers suggest the fixed servicing instead of variable. I live near a dual carriageway that has many tiny slip roads so you are full power going 0-70 to merge with the traffic many times a day. I can be fully loaded as well.

The hire car I had was a t-roc with the same 1.5 tsi 150 engine and dsg that my golf has. Except it was on the long life service interval. It was under a year old, but not serviced yet. I really thought it was a 1.0 110hp 3 cylinder it was running so badly. I've had several t-rocs with high miles in under a year and they also ran badly at the higher mileage before service.
Can a modern car really "run badly" without throwing a dozen fault codes and light?
Of course it can. Pull the valve covers off identical cars that have done 50000 miles, one with no oil changes and the other with 5.

Maybe the poor running hasn't made itself abundantly evident to the inept owner but it will for the next owner.

Sheepshanks

33,189 posts

121 months

Monday 12th June 2023
quotequote all
Whataguy said:
High loads are usually one of the reasons that manufacturers suggest the fixed servicing instead of variable. I live near a dual carriageway that has many tiny slip roads so you are full power going 0-70 to merge with the traffic many times a day. I can be fully loaded as well.
OK...

Whataguy said:
I really thought it was a 1.0 110hp 3 cylinder it was running so badly.
I'm baffled by that too. I've driven a 1.0 DSG T-Roc and it drove fine. Daughter has that engine (but manual) in a Ateca and that drives well, and when take into account the size of Ateca it's nothing short of amazing.

RayDonovan

4,530 posts

217 months

Monday 12th June 2023
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I've done 200k across 3 cars over the last 9 years, all on long life servicing and not one single engine issue.

Gycraig

18 posts

18 months

Monday 12th June 2023
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richhead said:
Its funny, you all want the fancy handover/shiney showroom, but never think how dealers pay for it.
Give you a clue, its not on your car sale.
So shoch horror they need to make money to survive, dont like it take your car somewhere elso, just dont complain when you cant buy your next car from a shiny showroom.
Im not condoning sharp practice, but things need to be paid for, as to those saying, they quoted a squillion pounds and i did it myself for £2.50 , well good on you, not everyone can or wants to, and if you can why ask a dealer anyway?

they arent all making fortunes, infact alot are closing. its actually one of the hardest trades to make money in, dont believe me, have a look at howmany local garages there are around you, most have closed because they cant offer a shiny showroom, now you are paying for it, dont blame them.
same way you cant complain about amazon etc because your local high street is closed, whos fault is it? not amazons., They just offered a cheaper more convieniant service, than old mr bloggs the newsagent, but he couldnt meet the price so you went elswere, reap what you sow, just god help anyone trying to make a small shop/garage work.
They can charge what they want it’s a free market, but that isn’t what this post is about, the post is about consumers being lied to, often on safety critical parts to create work that isn’t needed.

Nearly every time I have taken a car to a “chain” dealer they have lied to my face about one thing or another. Glad I found a local Indy I can trust as it’s just tiring having to double check everything to make sure they aren’t ripping me off when they quote work.

Pica-Pica

14,029 posts

86 months

Monday 12th June 2023
quotequote all
Gycraig said:
They can charge what they want it’s a free market, but that isn’t what this post is about, the post is about consumers being lied to, often on safety critical parts to create work that isn’t needed.

Nearly every time I have taken a car to a “chain” dealer they have lied to my face about one thing or another. Glad I found a local Indy I can trust as it’s just tiring having to double check everything to make sure they aren’t ripping me off when they quote work.
Not in my experience. A video is sent of the tyre depths being measured in BMW dealers. My nearest is certainly competitive on service prices.

Networkgeek

407 posts

35 months

Monday 12th June 2023
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Whataguy said:
Technically they aren't wrong, when I was driving with summer sport tyres in the past I could definitely feel the tyres going off at 4mm however I don't change until 3mm.

I'll likely change at 2.5-3mm though. They have phenomenal water dispersal properties currently at 5-6mm, completely cutting through. So good in fact that I can lose 2-7mpg when it's wet!
I'm glad people like you exist on the road.

When my tyres are around 2mm, I'll order a new set and do a few cheeky burnouts in my yard.

I like to feel I get my money's worth and who doesn't love a smoky burnout

irish boy

Original Poster:

3,549 posts

238 months

Monday 12th June 2023
quotequote all
Pica-Pica said:
Gycraig said:
They can charge what they want it’s a free market, but that isn’t what this post is about, the post is about consumers being lied to, often on safety critical parts to create work that isn’t needed.

Nearly every time I have taken a car to a “chain” dealer they have lied to my face about one thing or another. Glad I found a local Indy I can trust as it’s just tiring having to double check everything to make sure they aren’t ripping me off when they quote work.
Not in my experience. A video is sent of the tyre depths being measured in BMW dealers. My nearest is certainly competitive on service prices.
They’re not all bad. But unfortunately they’re a long was from all being great.

Whataguy

882 posts

82 months

Monday 12th June 2023
quotequote all
mat205125 said:
Can a modern car really "run badly" without throwing a dozen fault codes and light?
Yes, there is a tolerance allowed before the lights trip - depending on how much allowance the manufacturer has programmed.

You can hook up a scantool and gets a load of errors recorded, all of which weren't beyond the limits to light up the dash.

On the Trocs I had, the cars were jerky in changing gear and were sounding like a 3 cylinder with performance appearing to be 40 less horsepower than they should have had.

I've had a Troc service loan car before that had covered a few thousand miles from new and it ran pretty much just like my old Golf with the same engine.


Whataguy

882 posts

82 months

Monday 12th June 2023
quotequote all
Sheepshanks said:
I'm baffled by that too. I've driven a 1.0 DSG T-Roc and it drove fine. Daughter has that engine (but manual) in a Ateca and that drives well, and when take into account the size of Ateca it's nothing short of amazing.
I like the 1.0 DSG, last time I was driving a Scala with it in.

But the unserviced (long service schedule) Troc with the 1.5 4 cylinder sounded worse than the Skoda and had less performance.

Whataguy

882 posts

82 months

Monday 12th June 2023
quotequote all
RayDonovan said:
I've done 200k across 3 cars over the last 9 years, all on long life servicing and not one single engine issue.
Is it mainly motorway cruising at a constant speed? I'd heard that motorway cruising only wears at 10% the rate of town/acceleration driving.

After 9k miles my oil is dirty and smelly.

It's been the same on several different cars I've owned - although I did have a Volvo V40 which didn't have a dipstick so you had no idea what it was like!


Edited by Whataguy on Monday 12th June 14:40

Sheepshanks

33,189 posts

121 months

Monday 12th June 2023
quotequote all
Whataguy said:
On the Trocs I had, the cars were jerky in changing gear and were sounding like a 3 cylinder with performance appearing to be 40 less horsepower than they should have had..
The 1.5's had an issue which went on for some time (like years) with hesitition, although it wasn't supposed to be so noticeable on DSGs as they tended to mask it.

On hire cars they wouldn't be bothered getting software updates etc to try and fix it - although there seemed to be mixed results anyway. IIRC VW redesigned the head twice. It's a very tricky car to do cambelt changes on.

Edited by Sheepshanks on Monday 12th June 14:51

ChocolateFrog

26,066 posts

175 months

Monday 12th June 2023
quotequote all
RayDonovan said:
I've done 200k across 3 cars over the last 9 years, all on long life servicing and not one single engine issue.
Is that 3 engines taken to 70k?

If so that's not remotely impressive.

Engines should easily last to 300k and beyond with nothing more than regular oil and filter changes and the odd ancillary.

There's atleast 1 Honda Insight with the 3 cylinder 1 litre engine out there with more than a million miles on the clock.

I've taken a Volvo to 300k, my brother's Audi is on 320k, neither had any engine work bar oil changes every 10k.

rigga

8,736 posts

203 months

Monday 12th June 2023
quotequote all
richhead said:
Its funny, you all want the fancy handover/shiney showroom, but never think how dealers pay for it.
Give you a clue, its not on your car sale.
So shoch horror they need to make money to survive, dont like it take your car somewhere elso, just dont complain when you cant buy your next car from a shiny showroom.
Im not condoning sharp practice, but things need to be paid for, as to those saying, they quoted a squillion pounds and i did it myself for £2.50 , well good on you, not everyone can or wants to, and if you can why ask a dealer anyway?

they arent all making fortunes, infact alot are closing. its actually one of the hardest trades to make money in, dont believe me, have a look at howmany local garages there are around you, most have closed because they cant offer a shiny showroom, now you are paying for it, dont blame them.
same way you cant complain about amazon etc because your local high street is closed, whos fault is it? not amazons., They just offered a cheaper more convieniant service, than old mr bloggs the newsagent, but he couldnt meet the price so you went elswere, reap what you sow, just god help anyone trying to make a small shop/garage work.
Missing the point of this thread by a country mile.

swisstoni

17,295 posts

281 months

Monday 12th June 2023
quotequote all
Well I just caved today. Son’s car (which I currently pay all the bills for as he’s a student) is in for service and needs £360 worth of new disks and pads are “80% worn” and the disks are near “minimum thickness”.

There was an accompanying video but it was a bit vague.

Was a balance between time, convenience vs getting a second opinion on a car that isn’t at home a fair amount of the time.
So on this occasion they ‘won’ and I assume this is how it goes for a high percentage of punters.

RayDonovan

4,530 posts

217 months

Monday 12th June 2023
quotequote all
Whataguy said:
RayDonovan said:
I've done 200k across 3 cars over the last 9 years, all on long life servicing and not one single engine issue.
Is it mainly motorway cruising at a constant speed? I'd heard that motorway cruising only wears at 10% the rate of town/acceleration driving.

After 9k miles my oil is dirty and smelly.

It's been the same on several different cars I've owned - although I did have a Volvo V40 which didn't have a dipstick so you had no idea what it was like!


Edited by Whataguy on Monday 12th June 14:40
Bit of a mix, but quite a bit of motorway work

M4cruiser

3,760 posts

152 months

Monday 12th June 2023
quotequote all
swisstoni said:
Well I just caved today. Son’s car (which I currently pay all the bills for as he’s a student) is in for service and needs £360 worth of new disks and pads are “80% worn” and the disks are near “minimum thickness”.

There was an accompanying video but it was a bit vague.

Was a balance between time, convenience vs getting a second opinion on a car that isn’t at home a fair amount of the time.
So on this occasion they ‘won’ and I assume this is how it goes for a high percentage of punters.
What I'll take away from this is to make a video & a few shots of the tyres / brake pads / discs just before my (lease) car goes to its service in a couple of weeks time.
Even though I know it will be an after-the-event discussion (/complaint) because any work required (or not) will get approval by phone from a service support "technician" miles away. The dealer may not even tell me what's been done, as they'll assume I'm a dumb driver who just wants the car back.



Sheepshanks

33,189 posts

121 months

Monday 12th June 2023
quotequote all
M4cruiser said:
What I'll take away from this is to make a video & a few shots of the tyres / brake pads / discs just before my (lease) car goes to its service in a couple of weeks time.
Even though I know it will be an after-the-event discussion (/complaint) because any work required (or not) will get approval by phone from a service support "technician" miles away. The dealer may not even tell me what's been done, as they'll assume I'm a dumb driver who just wants the car back.
If you're saying the car is on a maintenance contract with a lease company then I'd be more concerned the other way - the fleet maint controller won't authorise work unless they're absolutely convinced it needs doing.