Fancy a laugh? trying buying a car......
Discussion
Pet Hate -
Listed as having a feature I want - but doesn't (and vice versa)
Eg. many cars advertised as having Xenon lights but don't, and some with them but not mentioned - renders eBay, Autotrader searches pointless.
I wanted a manual S-Type (they are out there, but rare) about 60% of the ones listed as manual are auto.
Listed as having a feature I want - but doesn't (and vice versa)
Eg. many cars advertised as having Xenon lights but don't, and some with them but not mentioned - renders eBay, Autotrader searches pointless.
I wanted a manual S-Type (they are out there, but rare) about 60% of the ones listed as manual are auto.
Snowboy said:
I have some sympathy for smaller dealers not allowing speculative test drives to customers who want to find out if they like that model of car.
A test drive (for them) is about testing the condition of the specific car.
It's not about letting someone decide they do like the model and then find a similar model online.
So I can see why they only allow a test drive at sale time.
But that then means they are expecting the customer to the "do I like this model" test drive elsewhere - and risking the obvious reality the "elsewhere" dealer will get the sale.A test drive (for them) is about testing the condition of the specific car.
It's not about letting someone decide they do like the model and then find a similar model online.
So I can see why they only allow a test drive at sale time.
As someone said earlier - it should be about removing the obstacles to buy - if your a dealer and your telling me - that a test drive isn't for assessing whether I like the car as a model - then sorry but errrm - what do you expect me to do - waste another dealers time taking a test drive and then come back to deal with you.
Yes I have a better solution - I take a test drive - the dealer lives in the real world - realises not every punter who takes a test drive is going to buy,
Deal with it - get on with it
.On the MINI thing - I love the way its assumed the MINI dealer is losing business due to offering a great experience. Has it occurred to anyone that what the MINI dealer is trying to do is create a "brand experience".
Given that MINI are fairly successful afaik - its reasonable to assume that while not every visitor will buy - many may do - and be impressed by the experience
Sir Fergie said:
But that then means they are expecting the customer to the "do I like this model" test drive elsewhere - and risking the obvious reality the "elsewhere" dealer will get the sale.
As someone said earlier - it should be about removing the obstacles to buy - if your a dealer and your telling me - that a test drive isn't for assessing whether I like the car as a model - then sorry but errrm - what do you expect me to do - waste another dealers time taking a test drive and then come back to deal with you.
Yes I have a better solution - I take a test drive - the dealer lives in the real world - realises not every punter who takes a test drive is going to buy,
Deal with it - get on with it.
On the MINI thing - I love the way its assumed the MINI dealer is losing business due to offering a great experience. Has it occurred to anyone that what the MINI dealer is trying to do is create a "brand experience".
Given that MINI are fairly successful afaik - its reasonable to assume that while not every visitor will buy - many may do - and be impressed by the experience
MINI is one of the few brands where I have had a very good experience. Over the years I have ended up buying three of them. These two facts are related...As someone said earlier - it should be about removing the obstacles to buy - if your a dealer and your telling me - that a test drive isn't for assessing whether I like the car as a model - then sorry but errrm - what do you expect me to do - waste another dealers time taking a test drive and then come back to deal with you.
Yes I have a better solution - I take a test drive - the dealer lives in the real world - realises not every punter who takes a test drive is going to buy,
Deal with it - get on with it
.On the MINI thing - I love the way its assumed the MINI dealer is losing business due to offering a great experience. Has it occurred to anyone that what the MINI dealer is trying to do is create a "brand experience".
Given that MINI are fairly successful afaik - its reasonable to assume that while not every visitor will buy - many may do - and be impressed by the experience
markmullen said:
Paul O said:
Anyone ever been to a Mini dealer? f
k, they are good at it.
Smiley pretty's all over the shop, quick hello then let you browse and sit. Then available for questions, test drive arranged within minutes, then assisted browse through their franchise online used catalogue, then immediate quick quotes for finance.
Bish bash bosh.
No pressure. Lots of follow-up calls to get you to buy, mind - but the dealership experience (on-spec I might add) was really, really impressive. They got it right in my view, even if we didn't buy at the time.
Did you buy from them at all?k, they are good at it.Smiley pretty's all over the shop, quick hello then let you browse and sit. Then available for questions, test drive arranged within minutes, then assisted browse through their franchise online used catalogue, then immediate quick quotes for finance.
Bish bash bosh.
No pressure. Lots of follow-up calls to get you to buy, mind - but the dealership experience (on-spec I might add) was really, really impressive. They got it right in my view, even if we didn't buy at the time.
All the good feeling in the world accounts for nothing if it doesn't keep the doors open.
The way most main dealers operate (eg focusing on finance / add-ons etc) is because that is what earns them money, not selling obscure halo models to enthusiasts who want to bring their torch and work through a checklist they found on the internet.
tty hatchbacks that were low emissions and didn't bother slagging off the competition (which everyone else did), getting a test drive was no hassle, finance wasn't pushed when I said it wasn't necessary (everyone else still tried to sell me finance even though I didn't want it) and I didn't feel like I was being rushed or put under any pressure. In the end, I didn't care what I got between the Mini and a Fiesta but I went for the Mini because the dealership experience was 100 times better than Ford.Mr E said:
ORD said:
The skill is presumably working out (which shouldn't be that hard) that you aren't dealing with an idiot and dropping all the crap.
Similar recently.The car was about what we wanted and the price was about right (with the usual expected haggle). Spec wasn't quite right, but I'm aware I'm not buying new so one must be flexible.
Made appointment, turned up.
Battery dead (ok, punters leave lights on)
Fire it up, and leave us to poke around. We poke around. It's pretty good to be honest, a few little bits but nothing that's ringing alarm bells.
So, ask for a drive.
Get introduced to the man who will "take some details".
Rapidly discover that details involve agreeing finance and pushing a warranty.
Politely ask to drive the car first please.
Get told that they absolutely don't do test drives until I've bought the car.
I thank them for their time and leave.
They can run their business any way they like, and clearly it works because they had lots of stock and were turning over cars very fast.
It's not the way we buy cars, and there are plenty more out there.
At Grantham Honda, they simply took a scan of my drivers license, chucked us the keys and said take as long as you like. Had a good long test drive, no salesman in the back and made sure I tried it on all types of roads. Bought the car.
Stark contrast to the guy at a ford dealer who basically said getting me a test drive was a huge favor and in return my favor would be buying the car whether I liked it or not.
Sir Fergie said:
On the MINI thing - I love the way its assumed the MINI dealer is losing business due to offering a great experience. Has it occurred to anyone that what the MINI dealer is trying to do is create a "brand experience".
Given that MINI are fairly successful afaik - its reasonable to assume that while not every visitor will buy - many may do - and be impressed by the experience
This makes the biggest difference. You remember good experiences.....and bad! I've said this before in a similar thread but in our city there are two guitar stores I used to frequent. One, that I started using, would only let you play a guitar if they thought you were serious about buying and you couldn't pick anything up in the premium ranges unless they deemed you worthy. In 20 years, I've spent about £50 in this store, on consumables. Given that MINI are fairly successful afaik - its reasonable to assume that while not every visitor will buy - many may do - and be impressed by the experience
There's a second, newer store that stocks far more valuable stock and greater range yet they actively encourage you to just take something off the wall and play it, whether it's a cheap £100 Mexican Strat cope, or a £10,000 custom PRS. I often pop in just for a nose around and a quick play without being in a purchasing mood but am always met with the same enthusiasm. Because of their attitude, in the past 20 years I've spent (yikes) over £14,000.
Which store's "experience" has been most successful?
Edited by Ali_T on Tuesday 1st July 12:37
Ali_T said:
Sir Fergie said:
On the MINI thing - I love the way its assumed the MINI dealer is losing business due to offering a great experience. Has it occurred to anyone that what the MINI dealer is trying to do is create a "brand experience".
Given that MINI are fairly successful afaik - its reasonable to assume that while not every visitor will buy - many may do - and be impressed by the experience
This makes the biggest difference. You remember good experiences.....and bad! I've said this before in a similar thread but in our city there are two guitar stores I used to frequent. One, that I started using, would only let you play a guitar if they thought you were serious about buying and you couldn't pick anything up in the premium ranges unless they deemed you worthy. In 20 years, I've spent about £50 in this store, on consumables. Given that MINI are fairly successful afaik - its reasonable to assume that while not every visitor will buy - many may do - and be impressed by the experience
There's a second, newer store that stocks far more valuable stock and greater range yet they actively encourage you to just take something off the wall and play it, whether it's a cheap £100 Mexican Strat cope, or a £10,000 custom PRS. I often pop in just for a nose around and a quick play without being in a purchasing mood but am always met with the same enthusiasm. Because of their attitude, in the past 20 years I've spent (yikes) over £14,000.
Which store's "experience" has been most successful?
Edited by Ali_T on Tuesday 1st July 12:37
It is however certainly far better then having an uninterested dealer who can't be bothered to give time of day or fail to have the car ready for test drive inspite of you making an appointment for said test drive.
I suspect MINIs argument might be that the sales they win as a result justifies risking time talking to people who may not be in a position to buy.
- Thank you Mr Audi - for spoiling the whole brand nonsense by making the brand more important then the cars - do us a favour go back to the days of the Audi 80 when the CAR was premium not the BRAND
Stick Legs said:
markmullen said:
Paul O said:
Anyone ever been to a Mini dealer? fk, they are good at it.
Smiley pretty's all over the shop, quick hello then let you browse and sit. Then available for questions, test drive arranged within minutes, then assisted browse through their franchise online used catalogue, then immediate quick quotes for finance.
Bish bash bosh.
No pressure. Lots of follow-up calls to get you to buy, mind - but the dealership experience (on-spec I might add) was really, really impressive. They got it right in my view, even if we didn't buy at the time.
Did you buy from them at all?k, they are good at it.Smiley pretty's all over the shop, quick hello then let you browse and sit. Then available for questions, test drive arranged within minutes, then assisted browse through their franchise online used catalogue, then immediate quick quotes for finance.
Bish bash bosh.
No pressure. Lots of follow-up calls to get you to buy, mind - but the dealership experience (on-spec I might add) was really, really impressive. They got it right in my view, even if we didn't buy at the time.
All the good feeling in the world accounts for nothing if it doesn't keep the doors open.
The way most main dealers operate (eg focusing on finance / add-ons etc) is because that is what earns them money, not selling obscure halo models to enthusiasts who want to bring their torch and work through a checklist they found on the internet.
Did we buy from them? Errrr, no. But we did buy from BMW in the same dealer group. So that counts yes?
She had been in an accident, and had her mini written off.
Went to the dealer, shown about, looked at the model we were interested in etc. Dealer was very understanding that she might have been a bit nervous, and wanted a car with safety etc. Mentioned the F word once, then didn't bring it up again.
No need for a test drive as she had a mini previous, but we said we'd think about it.
Bought my X5 from them next door the year before, so they had our details, and even sent a get well soon card! Only reason we didn;t buy was because her current car made more sense financially.
When some of the newer mini's come into the price bracket, first place we'll go.
Also, last 3 times i tried to buy an Audi (note the word tried)- first 2, not even a "hello, how are you", 3rd time, "sorry sir- we have no stock on Q5's at the moment - goodbye". All different dealers.
Although the 4th time, we had a trainee/junior salesman, put all other 3 to shame.
Edited by rj1986 on Tuesday 1st July 13:16
Sir Fergie said:
I suspect MINIs argument might be that the sales they win as a result justifies risking time talking to people who may not be in a position to buy.
Is it a risk to talk to people? This is the part of the sales people's argument I find the strangest. Unless their dealership has people queuing up to speak to them, there will probably be as many sales staff as customers, so why not just, you know, talk to them? Not judge them, not condescend to them, not insult them, just talk to them. You never know, they might actually give you some money in exchange for your wares!rscott said:
Had a very positive experience recently with the Ford dealership in Ipswich. All very relaxed and friendly.
No pressure at all when viewing - the salesman introduced himself, gave a card then left me to explore their cars for about 10 minutes before coming back to deal with any queries I had about the cars.
Called later that day to arrange a test drive for my other half (she's the one buying it..) and when we arrived, the car was moved to the reception area and ready to go. 2 minutes spent recording our details (and potential trade in) and copies of driving licenses and off we went.
Again, no pressure during the test drive or discussion afterwards - we were given a trade in value, a best price for the new car and asked if we needed finance. When we said no thanks, then moved straight on to warranty, gap & superguard - just explaining what they were, handing over a leaflet and telling us the prices. We left at that point to think about it and had a follow up call a couple of days later - again, polite and no pressure.
Two days after that, we had a follow up test drive (longer on different types of reads) and then were in the showroom signing the deal! No complaints from the salesman that we'd declined gap insurance. It was recorded on the sales documents that we'd been offered Ford finance & Gap cover but opted not to - have to problem with that.
It was an amazingly positive experience and worlds apart from my experience with Carland (took 3 hours to buy the car because i didn't want extra warranty or gap, tyre, paint, leather,etc insurances).
Im going to assume this is the same Ford dealership who's service dept managed to "forget" to bleed my brakes after servicing causing issues when being test driven after work being done..!No pressure at all when viewing - the salesman introduced himself, gave a card then left me to explore their cars for about 10 minutes before coming back to deal with any queries I had about the cars.
Called later that day to arrange a test drive for my other half (she's the one buying it..) and when we arrived, the car was moved to the reception area and ready to go. 2 minutes spent recording our details (and potential trade in) and copies of driving licenses and off we went.
Again, no pressure during the test drive or discussion afterwards - we were given a trade in value, a best price for the new car and asked if we needed finance. When we said no thanks, then moved straight on to warranty, gap & superguard - just explaining what they were, handing over a leaflet and telling us the prices. We left at that point to think about it and had a follow up call a couple of days later - again, polite and no pressure.
Two days after that, we had a follow up test drive (longer on different types of reads) and then were in the showroom signing the deal! No complaints from the salesman that we'd declined gap insurance. It was recorded on the sales documents that we'd been offered Ford finance & Gap cover but opted not to - have to problem with that.
It was an amazingly positive experience and worlds apart from my experience with Carland (took 3 hours to buy the car because i didn't want extra warranty or gap, tyre, paint, leather,etc insurances).
On topic..
Recently looking for a new car, narrowed it down to 3 Ibiza's all around 07/08 1.9tdi's - 1 at a main dealer and 2 with smaller garages. I took the decision to avoid the main dealer at first to try and simplify the buying process without all the hassle of finance, gap, etc etc
Neither of the garages would allow us test drives despite knowing who i was and that i had the cash in my pocket to buy the car there and then. One of the independents wouldn't even open the car up as it hadn't been cleaned since our discussions a week prior.
In the end i decided to take the risk and head to the Seat main dealer.. turned out to be the easiest car buying experience I've ever had. Turned up - hadn't called in advance - had a chat, had a look over the car, took it out for a test drive, had a discussion about price, got £500.00 off the screen price and walked away ready to collect the are the following weekend after a service and valet.
It isn't hard to deliver good service and thanks to this experience, I will be going back to Seat to sort the missus car when she orders it in August.
Ford in my experience were awful. couldnt be more helpful when choosing the car, but after sales was utter c^&p.
Arrived a month late, as they had to ship it from Spain. Within a few months it had broken down, locking my inside with an ECU fault. Had to drive with no dashboard working after the RAC man managed to get it to start up.
Took it back to them, they looked it over, and said it had a loose connection which was common from the cars from Spain. Asked if it was common why they had no checked before letting the car leave their showroom. Had it have an limp home mode a few times as it didnt get a fuel filter change in the service, which it should have had. This obviously upset a sensor or the computer. Had to take it to a local ford second hand dealer tog et the problem sorted.
When dropping it in for a service, told I would be given a car to use for the day until I collect mine, only on the day to be told sorry they dont have anything available but heres a free bus pass. Next service asked them again if I would be given one for use for the day, as they cocked up last time, told "yes sir of course" but oin the day yet again nothing, but I was ghiven a lift to work by the most miserable man in the world.
Have since changed it in for a new golf, and they cannot be more helpful. Dont go offering a car when they have no intention of supplying one. Much better safer sales care, calling just to see how things were going. Asked for the car to go back after 1k miles just as an after sales check.
Not going to ford again!
My recent experience with Subaru has been great, with an impreza I got. Since I picked it up in feb its been back for the smallest whine form the gearbox, they couldnt find fault so sent it to a specialist who said a bearing had only just started to go. Was given a coutersy car and work completed free of charge. Been back for a MIL light for a lambada sensor, given a free car again whilst they fixed that. Also replaced a window switch free of charge, didnt expect them to as might have been down to wear and tear.
Great people
Arrived a month late, as they had to ship it from Spain. Within a few months it had broken down, locking my inside with an ECU fault. Had to drive with no dashboard working after the RAC man managed to get it to start up.
Took it back to them, they looked it over, and said it had a loose connection which was common from the cars from Spain. Asked if it was common why they had no checked before letting the car leave their showroom. Had it have an limp home mode a few times as it didnt get a fuel filter change in the service, which it should have had. This obviously upset a sensor or the computer. Had to take it to a local ford second hand dealer tog et the problem sorted.
When dropping it in for a service, told I would be given a car to use for the day until I collect mine, only on the day to be told sorry they dont have anything available but heres a free bus pass. Next service asked them again if I would be given one for use for the day, as they cocked up last time, told "yes sir of course" but oin the day yet again nothing, but I was ghiven a lift to work by the most miserable man in the world.
Have since changed it in for a new golf, and they cannot be more helpful. Dont go offering a car when they have no intention of supplying one. Much better safer sales care, calling just to see how things were going. Asked for the car to go back after 1k miles just as an after sales check.
Not going to ford again!
My recent experience with Subaru has been great, with an impreza I got. Since I picked it up in feb its been back for the smallest whine form the gearbox, they couldnt find fault so sent it to a specialist who said a bearing had only just started to go. Was given a coutersy car and work completed free of charge. Been back for a MIL light for a lambada sensor, given a free car again whilst they fixed that. Also replaced a window switch free of charge, didnt expect them to as might have been down to wear and tear.
Great people
Another positive experience with Mini here, helped the ex replace her mk1 convertible with a diesel mk2, they were friendly, helpful, no bullst, offered decent money for the trade in and knocked a bit off. They weren't pushy with the finance and happily competed against online stuff and won it through their attitude (despite being fractionally more expensive), and they didn't peddle the pointless money making extras too hard at the end of it all.
Also, I'm sure there are plenty of timewasters around, but I assume the car salesmen on here swallow their attitude if they're still in business. I was shopping around for a new Disco 4 a while back and had plenty of snooty usual suspects as I'm relatively young buying a decent car. I had one chap from a dealer that wasn't the most convenient but he spoke to me properly, didn't try and bullst me and although it wasn't the best deal I was offered (by a small amount) I would have bought the car from him. In the end I split with the ex, decided I didn't want a big 4x4 and went for another Lotus, but I called and thanked the guy for his time and promised that I would bring business to him.
About a year later and a few months ago my old man went in and ordered a new Range Rover Vogue S/C off the back of it!
t, offered decent money for the trade in and knocked a bit off. They weren't pushy with the finance and happily competed against online stuff and won it through their attitude (despite being fractionally more expensive), and they didn't peddle the pointless money making extras too hard at the end of it all.Also, I'm sure there are plenty of timewasters around, but I assume the car salesmen on here swallow their attitude if they're still in business. I was shopping around for a new Disco 4 a while back and had plenty of snooty usual suspects as I'm relatively young buying a decent car. I had one chap from a dealer that wasn't the most convenient but he spoke to me properly, didn't try and bulls
t me and although it wasn't the best deal I was offered (by a small amount) I would have bought the car from him. In the end I split with the ex, decided I didn't want a big 4x4 and went for another Lotus, but I called and thanked the guy for his time and promised that I would bring business to him.About a year later and a few months ago my old man went in and ordered a new Range Rover Vogue S/C off the back of it!
Ali_T said:
Is it a risk to talk to people? This is the part of the sales people's argument I find the strangest. Unless their dealership has people queuing up to speak to them, there will probably be as many sales staff as customers, so why not just, you know, talk to them? Not judge them, not condescend to them, not insult them, just talk to them. You never know, they might actually give you some money in exchange for your wares!
A good point - I certainly can't understand why when the MINI thing was mentioned first in this thread - the response was along the lines of - no good having the fancy dealer and the nice friendly staff if its not making money.You certainly won't make money by saying to people - if you test drive YOU BUY the car - that just means people will turn around and drive off again really.
I mean do people actually commit to buying cars in the real world without driving a car - you might as well buy from an action in that case
I find it hard to believe how bad your car industry has become.
A while back I just walked into a Honda & a Mazda dealers, looking for a new car for my lady. I tested a Jazz, & a Mazda 2. Liked the 2, but decided to keep her ageing Cressida, as it was useful for towing.
About a year later decided to get a Mazda 2, when it became necessary to carry a wheelchair regularly. The 2 was the easiest car to put it into. I rang the sales lady, & asked if she would bring a lilac/pink 2 out to us, 25 kilometers from town, for the ladies, [daughter wife daughter] to look at.
No problem, she brought it out on trade plates. The ladies liked it. We picked it up registered to us the next day.
My son, at sea, asked me to check out a late model Ford Ranger 3.0L turbo diesel crew cab ute he wanted to buy. I was a bit busy at the time. I rang the dealer & asked if he would bring it to me, [about 50 kilometers] to look at. Yes I would put a deposit on it on the spot, if it was as good as described to my son.
He arrived 2 hours later, [he got lost along the way], the ute was great, he left with a deposit. My son picked it up a couple of weeks later.
Perhaps we have a different type of car sales industry in Oz.
A while back I just walked into a Honda & a Mazda dealers, looking for a new car for my lady. I tested a Jazz, & a Mazda 2. Liked the 2, but decided to keep her ageing Cressida, as it was useful for towing.
About a year later decided to get a Mazda 2, when it became necessary to carry a wheelchair regularly. The 2 was the easiest car to put it into. I rang the sales lady, & asked if she would bring a lilac/pink 2 out to us, 25 kilometers from town, for the ladies, [daughter wife daughter] to look at.
No problem, she brought it out on trade plates. The ladies liked it. We picked it up registered to us the next day.
My son, at sea, asked me to check out a late model Ford Ranger 3.0L turbo diesel crew cab ute he wanted to buy. I was a bit busy at the time. I rang the dealer & asked if he would bring it to me, [about 50 kilometers] to look at. Yes I would put a deposit on it on the spot, if it was as good as described to my son.
He arrived 2 hours later, [he got lost along the way], the ute was great, he left with a deposit. My son picked it up a couple of weeks later.
Perhaps we have a different type of car sales industry in Oz.
A lot of experiences with a lot of brands in this thread but I find it's the franchise which offers the experience.
The manufacturer is just a sign over the door showing what they can source.
Personally, I can't stand the Evans Halshaw lot, tend to be Citroen, Pug and other nondescript stuff.
Carcraft is another one, they really push commision sales. I think this is half of the problem.
I've always said the best experiences and subsequent purchases are from people that are paid a fair wage, have decent benefits and can just get on and do a professional job. I see not benefit in commission based sales for a buyer.
The manufacturer is just a sign over the door showing what they can source.
Personally, I can't stand the Evans Halshaw lot, tend to be Citroen, Pug and other nondescript stuff.
Carcraft is another one, they really push commision sales. I think this is half of the problem.
I've always said the best experiences and subsequent purchases are from people that are paid a fair wage, have decent benefits and can just get on and do a professional job. I see not benefit in commission based sales for a buyer.
Smitters said:
The only real issue I have is that some mug will buy this car, probably for close to asking, as on the surface it looks OK. They will probably enjoy it, and have very few issues with it. But the fact that this muppet buys the car, meaning the salesman’s MO is vindicated and propagating further the idea that it’s OK to be dishonest or at least mildly fictional in the description and people will still spend money.
I tell a lie - three weeks on and it's still for sale. That pleases me greatly and instils a little faith in me in the car buying public in general.[quote=-Ad-]BMW Aberdeen were pretty good when I popped along to look at an M135i. Salesman was an enthusiast, got me out in the car immediately (manual only unfortunately), but I didn't get the chance to really drive it with the rain coming down along with cats and dogs.
Was in a rush with a friend who came along so headed off after agreeing to come back later the next week to discuss figures. But in that time I'd decided to go for the cheap lease deal for 2yrs rather than get locked into a £35k car for 3-4yrs.
Would pop back there again should I decide to buy a new car (unlikely
) .
Was it the White one for around £23K?
I was surprised when looking for a new car, went round the majority of dealerships in Tullos Aberdeen trying the Golf R and Leon Cupra 280, no issues at all when asking for a test drive.
I was out in the LEon for an hour myself. Albeit I went weekday during a lunch break at work, dressed appropriately probably helps too.
Was in a rush with a friend who came along so headed off after agreeing to come back later the next week to discuss figures. But in that time I'd decided to go for the cheap lease deal for 2yrs rather than get locked into a £35k car for 3-4yrs.
Would pop back there again should I decide to buy a new car (unlikely
) . Was it the White one for around £23K?
I was surprised when looking for a new car, went round the majority of dealerships in Tullos Aberdeen trying the Golf R and Leon Cupra 280, no issues at all when asking for a test drive.
I was out in the LEon for an hour myself. Albeit I went weekday during a lunch break at work, dressed appropriately probably helps too.
Maybe we have all got this wrong.
We are expecting the purchasing things to work on a linear scale, X axis being pleasure of doing the deal and Y axis being money spent.
I think this graph peaks about £2000.
Buy a nice push bike, or jewellery or a watch and you have a nice time, get treated well & come away from the deal feeling pretty pleased with your purchase and yourself.
However... Over £2000 the graph tails off rapidly, try looking at watches over £5000, the sales people are tits.
Buy a car for £30000? Msy as well have scabies.
Buy a house! Half a million quid and the experience is SO unpleasant you could gladly agree with Marx!
We are expecting the purchasing things to work on a linear scale, X axis being pleasure of doing the deal and Y axis being money spent.
I think this graph peaks about £2000.
Buy a nice push bike, or jewellery or a watch and you have a nice time, get treated well & come away from the deal feeling pretty pleased with your purchase and yourself.
However... Over £2000 the graph tails off rapidly, try looking at watches over £5000, the sales people are tits.
Buy a car for £30000? Msy as well have scabies.
Buy a house! Half a million quid and the experience is SO unpleasant you could gladly agree with Marx!
As with all walks of life, you get good 'uns and bad 'uns. We should possibly moan about the bad ones but acknowledge that the good ones are there too.
The other half was looking to replace her Z4, possibly with a hot Mini (she'd had them before and loved them). We visited various BMW group garages and were met with indifference or the insistence that they speak to me, not her. Chicks dig that.
I hid in a X5 in one showroom avoiding sales person eye contact, waiting for the indignation explosion but it never came - instead we went for a short drive to find a coffee and to think.
During which we drove past an independent dealer with a forecourt full of late, 'interesting' cars. She was looking at some BINI or other when approached by a salesman. Lots of hand waving and discussion occurred, and then he led her over to a Boxster S.
30 minutes later she came back from a test drive with "that expression". She spent twice her original budget and a year later is still chuffed to bits.
We WILL be returning!
The other half was looking to replace her Z4, possibly with a hot Mini (she'd had them before and loved them). We visited various BMW group garages and were met with indifference or the insistence that they speak to me, not her. Chicks dig that.
I hid in a X5 in one showroom avoiding sales person eye contact, waiting for the indignation explosion but it never came - instead we went for a short drive to find a coffee and to think.
During which we drove past an independent dealer with a forecourt full of late, 'interesting' cars. She was looking at some BINI or other when approached by a salesman. Lots of hand waving and discussion occurred, and then he led her over to a Boxster S.
30 minutes later she came back from a test drive with "that expression". She spent twice her original budget and a year later is still chuffed to bits.
We WILL be returning!
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