2011 E61 5 series problem. Covered under warranty?

[eltax91]

Hi guys. posting for a mate, car is 2011 530D, 75k miles, paid £18k for the car 2 weeks ago

I bought a second hand car (4 and half years old,70K miles) from a trader. I got a warranty from the trader with the purchase. I've only had the car 2 weeks and the rear suspension failed. It turns out its the compressor for the air suspension has packed in. I rang the warranty company and they have told me the process in which to go through and I and the garage have followed that. We are just waiting for the warranty company to give the go ahead. All fine so far.

However, I think that the warranty company will not cover all the costs. They told me from the outset that there is a limit to the claim (£1000) and they will only cover up £39 per hour labour costs (the garage charge £45). They also won't cover any time spent diagnosing the issue (I think they've spent about 2 hours looking at it).

What are my rights in terms of getting the trader who I bought the car from to cover the extra cost that the warranty won't? I do like the car and would like to keep it once its been fixed. I know I would be well within my rights to return the car and get a full refund but I'd like to avoid that if poss.

Thanks in advance.

[Illforever]

2 weeks? car goes back to trader to sort out.

[eybic]

I would suggest that before any repairs are started that you speak to the people you bought it from as they may want to do the repairs themselves.

[eltax91]

Illforever said:

2 weeks? car goes back to trader to sort out.

Evidently he approached them first, and they referred him to the warranty company

[Cupramax]

EFA

eltax91 said:

Evidently he approached them first, and they incorrectly referred him to the warranty company