Main dealer wants £1000 deposit for test drive
Main dealer wants £1000 deposit for test drive
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Discussion

TazLondon

Original Poster:

322 posts

248 months

Friday 9th September 2016
quotequote all
Having to deal with main dealerships is really pissing me off. I won't name and shame just yet. It's the second dealership that I've tried of a premium marque, after the first one failed to even call me.

So this one emailed me the details of a car that looked interesting. I emailed them back asking to come in for a test drive. It's a used vehicle they're selling for over £35K, so not exactly cheap.

The dealership emailed me back saying the car is not on site and they'll need a £1,000 deposit from me to 'order the car in'.

Really? All I want to do is look at it and take it for a test drive AFTER the dealership emailed me with its details?

What is happening to car buying these days? I'm finding I'm dealing with sales people who are rather uncouth and not very well spoken. Worse still, they know next to nothing about the cars they're selling.

berlintaxi

8,535 posts

202 months

Friday 9th September 2016
quotequote all
Walk away, I doubt the car is unique, find a dealer who wants to do business not act the dick.

PositronicRay

28,935 posts

212 months

Friday 9th September 2016
quotequote all
They just want some commitment, after all they have to transport the car from heaven knows where for a test drive. Just go the garage that owns the car.

b0rk

2,412 posts

175 months

Friday 9th September 2016
quotequote all
Just tell as you obviously do not want the sale purhapse you can advise which outlet within your group currently holds the vehicle in stock so I may deal direct with them.

You'll find if they do want the sale they'll become somewhat more helpful if not at least you'll know where the car is a grand buys a lot of petrol to go and see it.

Butter Face

34,684 posts

189 months

Friday 9th September 2016
quotequote all
It's the exception not the norm IMO. Is it some kind of AUC? They possibly have to get the car from a BMW/Audi centre and are committed to buying the car if you decide to have it or not, hence the deposit.

This is all hypothetical of course.

Matt UK

18,084 posts

229 months

Friday 9th September 2016
quotequote all
Vote with your feet.

Big Al.

69,336 posts

287 months

Friday 9th September 2016
quotequote all
TazLondon said:
. I won't name and shame just yet.
Sorry, but you won't name and shame at all! or your thread will be removed.

J-Tuner

2,855 posts

272 months

Friday 9th September 2016
quotequote all
This isn't exclusive to 'premium' marque's as you can imagine but at least your dealer knows where the car is. Then I went to pick it up and it had the wrong plates on.

Complete st show.

anonymous-user

83 months

Friday 9th September 2016
quotequote all
What about just asking where it is locate and driving to see it. O.K. will cost a bit of petrol but looking for a car always does.

Steve H

7,512 posts

224 months

Saturday 10th September 2016
quotequote all
Big Al. said:
TazLondon said:
. I won't name and shame just yet.
Sorry, but you won't name and shame at all! or your thread will be removed.
Just a question Al, would this even be naming and shaming?

It isn't exactly slanderous or contentious for the OP to fairly report what he as been told and if the dealer was likely to be embarrassed by having it reported on here they should maybe consider changing their methods when they deal with prospective customers..........

Debaser

8,374 posts

290 months

Saturday 10th September 2016
quotequote all
Not a chance I'd pay a deposit before a test drive. As has been said, go to wherever the car is and drive it there.

What car is it?

Denis O

2,141 posts

272 months

Saturday 10th September 2016
quotequote all
Steve H said:
Big Al. said:
TazLondon said:
. I won't name and shame just yet.
Sorry, but you won't name and shame at all! or your thread will be removed.
Just a question Al, would this even be naming and shaming?

It isn't exactly slanderous or contentious for the OP to fairly report what he as been told and if the dealer was likely to be embarrassed by having it reported on here they should maybe consider changing their methods when they deal with prospective customers..........
To me it would just be reporting the facts as they are. Certainly not naming and shaming.

98elise

32,488 posts

190 months

Saturday 10th September 2016
quotequote all
I was recently refused a test drive unless I agreed to buy the car first!

They also expected me to pay full price sticker price, which was more than price thay had avertised it on line.

williamp

20,380 posts

302 months

Saturday 10th September 2016
quotequote all
This is the posting rule in question:

"....Do not name and shame any company with content that could cause reputational damage or that could be deemed as libellous or defamatory...."

MarshPhantom

9,658 posts

166 months

Saturday 10th September 2016
quotequote all
Big Al. said:
Sorry, but you won't name and shame at all! or your thread will be removed.
Naming a dealer that's being a bit of a dick is hardly naming and shaming is it?

Not as though we need to hear dealers side of things.


Edited by MarshPhantom on Saturday 10th September 08:11

shake n bake

2,221 posts

236 months

Saturday 10th September 2016
quotequote all
This isn't unreasonable, it'll be a manufacturer stock car, probably something of odd specification or just plain old lumpy that has a limited market. They'll advertise it and if you want it subject to approving the condition and drive then they'll buy it in for you.
O.P are you in it just for a test drive or you want it?

battered

4,088 posts

176 months

Saturday 10th September 2016
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Tell them to get lost, explain why. Buy another car.

swisstoni

23,885 posts

308 months

Saturday 10th September 2016
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Isn't going to a dealer that doesn't have the vehicle you want to see in stock complicating matters from the start?

Klippie

3,608 posts

174 months

Saturday 10th September 2016
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Pay the £1000 deposit they ask under the condition if it's not as described or you don't like it they pay your deposit back plus £250 for wasting your time.

sticks090460

1,125 posts

187 months

Saturday 10th September 2016
quotequote all
So you give them a grand, test drive and it's not for you and they keep the money...? Yeah, absolutely. Go elsewhere, plenty of other cars/ dealers.