Bloody Tele sales types.
Discussion
Right first off this is a rant that will blatently break the naming and shaming policy but I don't care they can sue me if they want and I doubt Ted would get any advertising anyway.
The Tossers are
THE HANDSET FACTORY in Manchester
They phoned my mobile yesterday totally un invited and were cold calling to try and sell me guess what....a new handset. I will admit they got me at a bad time as I was actually with a client but they had a withheld number, anyway Manky bloke starts his sales pitch and I cut him a bit short by saying, "I'm sorry I'm not being rude but I'm actually very busy, my phone is a company phone and it and eight others are still currently under contract so we're not to looking to upgrade or change service provider" to that I got and ok and rung off, anyway 30 secounds later it goes again (again number withheld) so I answer it to get the same Manky voice just say "arsehole" and ring off !!!!! Anyway I've done my nut after this and once back in the office try 192 to get a number for the tossers plus yell.co.uk, (I thought at the time the guy had said "The Handset Company") and got nowhere. Then what happens but I get another phone call with the same sales pitch from another tosser, so I stay calm and get his number off and then launch into what had happened earlier, he made all the right noises but I don't expect anything to come from it so now I just hope they go bust, arseholes.
The Tossers are
THE HANDSET FACTORY in Manchester
They phoned my mobile yesterday totally un invited and were cold calling to try and sell me guess what....a new handset. I will admit they got me at a bad time as I was actually with a client but they had a withheld number, anyway Manky bloke starts his sales pitch and I cut him a bit short by saying, "I'm sorry I'm not being rude but I'm actually very busy, my phone is a company phone and it and eight others are still currently under contract so we're not to looking to upgrade or change service provider" to that I got and ok and rung off, anyway 30 secounds later it goes again (again number withheld) so I answer it to get the same Manky voice just say "arsehole" and ring off !!!!! Anyway I've done my nut after this and once back in the office try 192 to get a number for the tossers plus yell.co.uk, (I thought at the time the guy had said "The Handset Company") and got nowhere. Then what happens but I get another phone call with the same sales pitch from another tosser, so I stay calm and get his number off and then launch into what had happened earlier, he made all the right noises but I don't expect anything to come from it so now I just hope they go bust, arseholes.
Register with the Phone Preference Service. Don't know contact details but a web search should get it. If you've any trouble finding them post up again and I'll plough through some paperwork to get it.
You register your number and you don't get any more cold calls. It works - since I've done it I've only had a handful in 2 or 3 years, and when I say I'm regeistered with that service they can't get off the line quick enough.
Companies you've dealt with before can still contact you though.
There's also a post and fax version, Mail and Fax Preference Services.
Oh and switch off your phone when you're meeting clients!
You register your number and you don't get any more cold calls. It works - since I've done it I've only had a handful in 2 or 3 years, and when I say I'm regeistered with that service they can't get off the line quick enough.
Companies you've dealt with before can still contact you though.
There's also a post and fax version, Mail and Fax Preference Services.
Oh and switch off your phone when you're meeting clients!
Mel,
Yep, tried Yell and got nothing - even with combinations. Then tried the Companies House site and again also turned up nothing. Are you sure on the company name? We can get just about any information about them if we need and it is all available on the internet (though for full companies house details it is £50).
Sound like complete 'ankers if you ask me. Have had this before with pushy mobile phone companies. A complete waste of life if you ask me - we could be all environmentaly friendly and get rid of them - that would save some of the planet...
Cheers,
Paul
Yep, tried Yell and got nothing - even with combinations. Then tried the Companies House site and again also turned up nothing. Are you sure on the company name? We can get just about any information about them if we need and it is all available on the internet (though for full companies house details it is £50).
Sound like complete 'ankers if you ask me. Have had this before with pushy mobile phone companies. A complete waste of life if you ask me - we could be all environmentaly friendly and get rid of them - that would save some of the planet...
Cheers,
Paul
quote:
Oi.. I work for them and we're not all like that... anyway I'll be you had a right rant at the bloke and not as you describe it at all... I think I heard about this one in the canteen.
our lot in telesales don't just try an piss you off on purpose you know..
If you work for them whats the company name? Companies house doesnt have "The Handset Factory" listed, which if I remember corporate law is not quite legal. Although you can be a company "trading as". Even though, you should still have the "trading as" name registered.....
Come on spill the beans?
Cheers,
Paul
Seems to be the time of year for it. So far this week (and I'm starting the week on a Monday), my ex directory home number has had:
1) A local paper ring us and ask if we wish to recieve it, and;
2) The subscription company for TG mag rang me last night and asked if I wanted a subscription.
Irritates the hell out of me, let me tell you
.
But, here's a handy tip: quickly turn yourself into a grumpy, cantankerous barst quick smartish, and launch into one. To caller one, I politely informed them that we had toilet paper in all of our bathrooms, and to caller 2 I informed him that said magazine had gone downhill recently, and I now read Evo. To that, he offered me a subscription to Evo instead. Quack, quack, oops. When he asked if my wife was interested in any mags, I told him that he probably wouldn't stock the sort of depraved filth that the missus enjoys
Worked like a charm.
1) A local paper ring us and ask if we wish to recieve it, and;
2) The subscription company for TG mag rang me last night and asked if I wanted a subscription.
Irritates the hell out of me, let me tell you
. But, here's a handy tip: quickly turn yourself into a grumpy, cantankerous barst quick smartish, and launch into one. To caller one, I politely informed them that we had toilet paper in all of our bathrooms, and to caller 2 I informed him that said magazine had gone downhill recently, and I now read Evo. To that, he offered me a subscription to Evo instead. Quack, quack, oops. When he asked if my wife was interested in any mags, I told him that he probably wouldn't stock the sort of depraved filth that the missus enjoys
Worked like a charm.
So you might have to get another one which is more interesting, better paid, and less antisocial?
Whoops getting a bit close to the bone here ... Ourkid I've no idea how you personally carry out your job, but many telesales people do seem to be pretty obnoxious. Do they ever get any sales?
Whoops getting a bit close to the bone here ... Ourkid I've no idea how you personally carry out your job, but many telesales people do seem to be pretty obnoxious. Do they ever get any sales?
Another top tip for telemarketing wnakers.
A lot of them use predictive dialers that queue numbers one after another and dial them automatically, if the dialler gets a busy tone it goes to the bottom of the queue and will get dialled again. However, if it hits a fax or an answering machine it will be dropped out of the queue for that day so screening calls with answering machines is the way forward.
I cant stand telemarketers and I work for the one of the largest call centres in Europe. They are without exception placed in depressed areas so they can pay sh!te money and usually are just a room full of pissed off temps.
Matt.
A lot of them use predictive dialers that queue numbers one after another and dial them automatically, if the dialler gets a busy tone it goes to the bottom of the queue and will get dialled again. However, if it hits a fax or an answering machine it will be dropped out of the queue for that day so screening calls with answering machines is the way forward.
I cant stand telemarketers and I work for the one of the largest call centres in Europe. They are without exception placed in depressed areas so they can pay sh!te money and usually are just a room full of pissed off temps.
Matt.
quote:
They are without exception placed in depressed areas so they can pay sh!te money and usually are just a room full of pissed off temps.
Matt.
Not all pissed off actually... Its a good larf most days.. an we have a scoreboard for people who get the most twatty customers on the phone..
I don't get these any more after switching phone co's but I used to have a lot of fun with them. If you don't react according to the norm, they're normally so dumbfounded that they give up.
Answers to double glazing calls:
- "I live in a greenhouse. Could you replace all of the windows?"
- "I bricked up the windows because I don't like light" (the thicko on this one then tried to sell me a door!)
Answers to kitchen reps:
- "I don't have a kitchen any more. I wasn't using it much. I now live on sandwiches from the garage over the road and have converted the kitchen into a swimming pool (swishing the water in the washing up bowl).
- "I don't have a kitchen any more. I cook on a real fire in the middle of my living room. It is a bit of a bugger because I've burned a hole in the carpet. You don't sell carpets do you?"
To Britannia Music:
- "I don't listen to music because I'm completely deaf."
To the alarm people:
"Yes, you're welcome to send a saleman around but I'm not sure he'll get past the moat and the guard dogs. I am interested in an alarm because my last one got stolen."
I think I should get out more...
Answers to double glazing calls:
- "I live in a greenhouse. Could you replace all of the windows?"
- "I bricked up the windows because I don't like light" (the thicko on this one then tried to sell me a door!)
Answers to kitchen reps:
- "I don't have a kitchen any more. I wasn't using it much. I now live on sandwiches from the garage over the road and have converted the kitchen into a swimming pool (swishing the water in the washing up bowl).
- "I don't have a kitchen any more. I cook on a real fire in the middle of my living room. It is a bit of a bugger because I've burned a hole in the carpet. You don't sell carpets do you?"
To Britannia Music:
- "I don't listen to music because I'm completely deaf."
To the alarm people:
"Yes, you're welcome to send a saleman around but I'm not sure he'll get past the moat and the guard dogs. I am interested in an alarm because my last one got stolen."
I think I should get out more...
Gassing Station | General Gassing [Archive] | Top of Page | What's New | My Stuff