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Wednesday 27th June 2012

PH Fleet: Jaguar XF Diesel S

The Jag continues to do the big stuff well but the details are starting to grate



It is hard to get any car manufacturer to accurately state the time and resources they invest on cabin design and the way we as humans interact with the increasing amounts of technology housed therein. In the future, it is a theme that might define the strength or weakness of a brand.

Big cat needs to leap a little further to keep pace
Big cat needs to leap a little further to keep pace
Viewed in these terms, Jaguar is on a rocky road just now. The XF Diesel S continues to be a fine car in many ways, but if your life with it is punctuated by spells with Audis, BMWs, Mercedes and even Volkswagens - as mine is - you quickly realise that its cabin electronics are well below par.

To make sure that it wasn't just me or a brain addled by too much German exec exposure, over the past few months I've lent the car to three people for a two-day period, and then pooled opinion from those who also run Jaguars or have spent prolonged periods of time in them. That's an important distinction- I think many people struggle to understand modern car cabins on brief acquaintance because a human being just has to give its brain enough time to at least understand the logic system behind them. Assuming that there is in fact a logic system (original 7 Series iDrive, take a bow).

Complex systems require simple controls
Complex systems require simple controls
Put it to the floor
Everyone I have spoken to agrees that the Jag cabin isn't just old, it's illogical. The former isn't a crime, but needs rectifying soon. The latter is a problem because the touch-screen solution is at the heart of the problem.

Having so many functions paves the way for the clean fascia design, but it also means that changing tune and then reducing the effects of the bum-warmers takes too much time, concentration and irritation. Why my iPhone won't play a song for more than 90 seconds when the Bluetooth connection with the car's telephone is live I will never be able to explain or rectify. It is supremely annoying.

I've touched on this before, so won't labour the point much further, but in every aspect of its electronic behavior - in each system supposed to stand out on the spec sheet or make occupants' lives a little easier - the Jag feels unfinished.

Charm and style the Jag can still do
Charm and style the Jag can still do
Shoestring budget
Supporters with inside knowledge have sent me notes saying that the company did an amazing job with the XF and this facelift version with scant resources. Be that as it may, if you spend £50K on a saloon car, you expect the iPod thingy to work and the blindspot widget not to direct you into the path of fast moving vehicles. People don't extend sympathy for R&D budgets in the final reckoning.

This is a complicated relationship though, and it's soon to draw to a close. I defend criticism of the XF the way I do barbs aimed at family members - I can be rude as hell about it, but woe betide outsiders who try the same.

I love looking at it, I love the cabin's hearth-like glow at night, adore the ample performance and most of all I like the association of it and me. Funny thing that, but it's a key tenet of any car-human relationship. There are many cars I would love to drive, but just wouldn't feel comfortable doing so. The Jag works.

Simple stuff like this should just work
Simple stuff like this should just work
A thirst for life
Fuel consumption has leveled to the 31mpg mark, which I find pretty unspectacular. A few days spent in a Panamera Diesel driven at similar speeds saw it hit 41mpg.

As for the harsh ride on start-up, I now have clearance to ask some probing questions to the people in charge at Jaguar. Knowing how little the tyres heat up after 10 minutes driving I'm pretty much convinced it's the dampers that need to rouse from slumber, but it'll be interesting to find out. It's such a shame because for me, and I'm sure many people, the first part of a morning drive is the best - with clear, interesting roads. In all cars I've become accustomed to extracting maximum fun from minimal throttle as the engine warms. In the XF you can't rev it and the suspension is closed for business.

So there is much to recommend the XF Diesel S, but the reality is quite harsh: the car is ready for replacement. It is based on the S-Type and it has done a fine job representing Jaguar in a tough sector, but for all its charm, it is now feeling dated.


FACT SHEET
Car:
2012 Jaguar XF Diesel S
Run by: Chris Harris
On fleet since: March 2012
Mileage: 14,200
List price new: £53,670 (base price £49,110 plus £1,275 for Adaptive Cruise Control with Intelligent Emergency Brake and active seat belts, £460 for Blind Spot Monitor, £240 for heated steering wheel, £700 for digital/analogue TV, £300 for DAB, £275 for heated windscreen with timer, £360 for 60/40 split/fold rear seats, £450 for JaguarVoice and £500 for front parking aid with visual indicator and reversing camera)
Last month at a glance: Niggles are getting more niggling and there's no escaping that the XF is feeling a bit left behind

Previous reports:
Harris is charmed by a diesel Jag
Why don't the dampers like the cold?

 

 

 

 

Chris Harris
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Author Discussion

Oddball RS

Original Poster:

1,430 posts

104 months

[news] 
Wednesday 27th June 2012 quote quote all
I largely agree with everything you have just written, if blue and me works fine in a £10k Fiat there are NO excuses at all at £50k.

A colleague of mine tried a 2.2 for a few days and the electronics / contols drove him mad and he picked a specced up 320 (the new one)instead.

A little sad really.

Krikkit

5,125 posts

67 months

[news] 
Wednesday 27th June 2012 quote quote all
I agree on the touchscreen - it has that one inexcusable irritation which is lag. Every screen change takes far too long, every button press too long to register. It desperately needs a properly powered system, something along the lines of a Tegra 2 tablet gutted and placed in a dashboard would work very well indeed.

The iPod problem is easily solved - either plug it in or just use the bluetooth connection, it works perfectly well either/or, but a common bug among other hardware (not just the Jag's) is struggling connecting to a phone twice.

David87

3,226 posts

98 months

[news] 
Wednesday 27th June 2012 quote quote all
The Range Rover Evoque I have use of has the same entertainment system and I agree that it's not the most intuitive to use. Yesterday I wanted to change to a specific radio station and I had to give up after the 30 seconds or so that I was stationary. Thst said, the blind spot monitoring thingie works excellently.

964Cup

478 posts

123 months

[news] 
Wednesday 27th June 2012 quote quote all
Same problems with 2012 Disco 4. Very slow touchscreen responses; iPhone wired connection cuts out after a short while; very slow to fire up the reversing camera, too. All probably fixable with a decent software update.

JLR also failed to carry any stock of replacement screens for the Disco for months after launching the new model (which has an almost identical screen to the '11 model, but with the VIN window in a different place). Which was a bit of pain when we took a stone through our screen two weeks after taking delivery. It was six weeks before we got a replacement. Not a design fault, but another sign that things are not quite as they should be behind the scenes.

E38Ross

15,165 posts

98 months

[news] 
Wednesday 27th June 2012 quote quote all
what a shame, the face lift looks absolutely fantastic but it's the inside you spend most of your time.
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clanger

1,082 posts

144 months

[news] 
Wednesday 27th June 2012 quote quote all
After testing Mercs, Audis, BMW and the XF there was only one choice for me - the XF - yes the controls can annoy at times but its just so much better all round package and driver than the others.

How much time to you spend on the controls??

Blown2CV

11,285 posts

89 months

[news] 
Wednesday 27th June 2012 quote quote all
i love mine, but i have to agree with everything said. However if you think the current system is bad then you should try the pre-facelift!

tomoleeds

636 posts

72 months

[news] 
Wednesday 27th June 2012 quote quote all
£52k ,ouch, would not be top of my list

Tyre Tread

7,305 posts

102 months

[news] 
Wednesday 27th June 2012 quote quote all
I run one of these and have put 7K on it since the end of January.

It's a great place to be and the performance will leave most things standing.

A few foibles there certainly are and yes, the delay on the touchscreen is irritating but its worse on the later models. I was loaned a 12 plate this week while mine was in for a replacement windscreen (slight delamination -which Jag changed with no hesitation).

The seats are betting in the later car but the updated software and display on the touchscreen is awaful and far too 'Playstation'.

The wind noise from the top of the driver's door is annoying and Jag say they can't fix it as there is nothing inherantly wrong. Many XF drivers on the XF forum disagree and we may have a solution soon wink

It does feel like a good place to be and attracts looks of admiration for its understated good looks.

Would I buy a new one. No.

rtz62

620 posts

41 months

[news] 
Wednesday 27th June 2012 quote quote all
Sorry, but why would I buy one over a competitor from Audi or BMW?
Er, I wouldn't.

StoatInACoat

831 posts

71 months

[news] 
Wednesday 27th June 2012 quote quote all
rtz62 said:
Sorry, but why would I buy one over a competitor from Audi or BMW?
Er, I wouldn't.
Because for some the main appeal is that it isn't a BMW or Audi. It's a Jag.

Is the touchscreen issue going to be the same in a 2004ish XJR? I ask as my Dad is looking at these to replace his X300 (with a little help from me!) and I worry that something like that will drive him insane. He's not brilliant with things that don't work properly.

Edited by StoatInACoat on Wednesday 27th June 16:24

Blown2CV

11,285 posts

89 months

[news] 
Wednesday 27th June 2012 quote quote all
StoatInACoat said:
He's not brilliant with things that don't work properly.
but who is?

tommy vercetti

8,053 posts

49 months

[news] 
Wednesday 27th June 2012 quote quote all
The facelift properly transforms the looks of this car, looks mean, like it wants to punch other cars in the face.

Krikkit

5,125 posts

67 months

[news] 
Wednesday 27th June 2012 quote quote all
rtz62 said:
Sorry, but why would I buy one over a competitor from Audi or BMW?
Er, I wouldn't.
And you'd be missing out, because for those who don't inherently have wood for German, it's a cracker. An upgrade of the dash electronics and I'd pick it over a similar 5 or A6.

I must say I've not noticed the dampers needing warmup like Harris - whenever I've ridden (not driven) in one from cold it feels fine.

jamespink

656 posts

90 months

[news] 
Wednesday 27th June 2012 quote quote all
Tyre Tread said:
I run one of these and have put 7K on it since the end of January.

It's a great place to be and the performance will leave most things standing.

A few foibles there certainly are and yes, the delay on the touchscreen is irritating but its worse on the later models. I was loaned a 12 plate this week while mine was in for a replacement windscreen (slight delamination -which Jag changed with no hesitation).

The seats are betting in the later car but the updated software and display on the touchscreen is awaful and far too 'Playstation'.

The wind noise from the top of the driver's door is annoying and Jag say they can't fix it as there is nothing inherantly wrong. Many XF drivers on the XF forum disagree and we may have a solution soon wink

It does feel like a good place to be and attracts looks of admiration for its understated good looks.

Would I buy a new one. No.
How can a major manufacturer release an update that performs worse than the old one??? Tyre Tread is doing what most people spending £50k on a car would do and will be voting with his feet (straight to the BMW dealer by the sounds). Try getting him back then...

jamespink

656 posts

90 months

[news] 
Wednesday 27th June 2012 quote quote all
Blown2CV said:
StoatInACoat said:
He's not brilliant with things that don't work properly.
but who is?
This is the whole issue right here. NO ONE will be bitten twice by a manufacturer releasing frustrating/slow/non working kit in a £50k car. They will go next door!

Tyre Tread

7,305 posts

102 months

[news] 
Wednesday 27th June 2012 quote quote all
jamespink said:
How can a major manufacturer release an update that performs worse than the old one??? Tyre Tread is doing what most people spending £50k on a car would do and will be voting with his feet (straight to the BMW dealer by the sounds). Try getting him back then...
No, I bought the Jag because its NOT a BMW and NOT an Audi so I won't be buying either smile

I didn't (and wouldn't have) spend £50K on the car but the cost s/h was a bargain so it gives amazing bang for buck.

Yes, I am a cheapskate. tongue out

Elroy Blue

6,547 posts

78 months

[news] 
Wednesday 27th June 2012 quote quote all
We have a number of XFs on the fleet at work. We were pleased to get them. However, their reliability has been poor and they are not going to be replaced.

B10

771 posts

153 months

[news] 
Wednesday 27th June 2012 quote quote all
Oddball RS said:
I largely agree with everything you have just written, if blue and me works fine in a £10k Fiat there are NO excuses at all at £50k.

A colleague of mine tried a 2.2 for a few days and the electronics / contols drove him mad and he picked a specced up 320 (the new one)instead.

A little sad really.
I had a Fiat 500 for 3 years and the Blue and Me was not very good. Unreliable and temperamental. The car was was great. My current 2012 VW Golf with top of the range sat nav/DAB/ICE is OK but sometimes crashes and the iPOD interface stops working. Also some of the ergonomics are poor and longwinded. A similar system is used in A4s.

bunyarra

226 posts

98 months

[news] 
Wednesday 27th June 2012 quote quote all
Reliability of my XF : Great - 40k on it in 1.5 years and not a single thing wrong. It is a lovely place to be and makes you smile a bit every time you get in. Sure, the touch screen is .. amusing .. but I change stations via the wheel and, when on the go, don't really need to be fiddling with it all the time.

And why not an Audi or BMW ... a self answering question. And reinforced every time some wan**er in one of the said breeds sticks 4" from my rear bumper at 80 leptons+.

It is in need of a refresh but it's still a great place to be and so utterly comfortable.

The lovely thing has, however, been traded in for an XK smilesmile
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