Admission of negligence
Discussion
bcr5784 said:
Trev450 said:
Under normal circumstances I would agree, however the op says he couldn't feel anything untoward in the handing yet if if it was to have had excessive toeout, the liklihood of oversteer would have been highly probable.
Agree about oversteer, but difficult to imagine what else would have that effect (toe in would cause wear on the outer shoulders)
Trev450 said:
Absolutely somewhat of a conundrum.
Once I have the full engineers report and spoken to Porsche Head Office Ill be sure to update this for anyone interested.I have LOADS less knowledge/experience in these matters than even the posters here. So just trying to gauge opinion.
Could be useful for others seeing the conclusion to this.... future incidents etc.
sebulban said:
Trev450 said:
Absolutely somewhat of a conundrum.
Once I have the full engineers report and spoken to Porsche Head Office Ill be sure to update this for anyone interested.I have LOADS less knowledge/experience in these matters than even the posters here. So just trying to gauge opinion.
Could be useful for others seeing the conclusion to this.... future incidents etc.
chriscoates81 said:
Have you actually measured the tread depth at the outside of the tyre to confirm its ~8mm?
Apologies if already covered, what is the tread depth on the outer edge of the tyres & how many miles have been driven since the the tyres were fitted - they just look mightily worn for just a few week's/month's use...sidicks said:
OP do us a favour & put us all out of our misery & take a picture of the tyre with a tread depth gauge to show how much tread was left on the 'good' side of the tyre.
Did anyone have access to your keys while you were in Mexico? Maybe someone else has been doing burn outs in it.
Scary experience for sure but I doubt you'll get far taking legal action against Porsche for this, too many unknowns between having the tyres replaced & the blow out. I don't think there is a cast iron case here...
Boxstercol said:
Agreed, these tyres look toast. Maybe it's just the picture but the 'unworn' tread of the tyre looks like it's almost on the tread wear indicators.
OP do us a favour & put us all out of our misery & take a picture of the tyre with a tread depth gauge to show how much tread was left on the 'good' side of the tyre.
Did anyone have access to your keys while you were in Mexico? Maybe someone else has been doing burn outs in it.
Scary experience for sure but I doubt you'll get far taking legal action against Porsche for this, too many unknowns between having the tyres replaced & the blow out. I don't think there is a cast iron case here...
As Ive said a few times the vehicle is in with the dealer getting sorted. OP do us a favour & put us all out of our misery & take a picture of the tyre with a tread depth gauge to show how much tread was left on the 'good' side of the tyre.
Did anyone have access to your keys while you were in Mexico? Maybe someone else has been doing burn outs in it.
Scary experience for sure but I doubt you'll get far taking legal action against Porsche for this, too many unknowns between having the tyres replaced & the blow out. I don't think there is a cast iron case here...
The second set of pictures show the tyres in good light, clean and on a jig at the dealer. Clearly inside is worn to wire and outside has plenty of tread. So I disagree on that point.
And haha - imagine if people were doing burn outs. Id punch them up and down the street so they looked like the tyre blown out!
sebulban said:
Imagine if both went at the same time and I span into a truck or something..... or if I was on the track doing 150mph+ and both went!!! My lord!!!!
so seeing as they will fix the car up for you, are you also looking for compensation due to the emotional pain you endured?The very bottom of the picture of the tyres does show the groove nearer the outside has reasonable tread.
However, it is a fact that it shouldn't be necessary to do the alignment just because the tyres are being replaced especially if the previous set wore normally. Something else must have been done - incorrectly - when (or since) the tyres were fitted and apparently to both sides.
Even so, it amazes me that you could drive a car that had a problem severe enough to cause that kind of wear in such a short mileage and not notice something was wrong. It amazes me even more that Porsche would immediately admit liability - companies don't usually do that and Porsche hardly have a reputation for admitting liability these days.
The whole thing is very odd.
However, it is a fact that it shouldn't be necessary to do the alignment just because the tyres are being replaced especially if the previous set wore normally. Something else must have been done - incorrectly - when (or since) the tyres were fitted and apparently to both sides.
Even so, it amazes me that you could drive a car that had a problem severe enough to cause that kind of wear in such a short mileage and not notice something was wrong. It amazes me even more that Porsche would immediately admit liability - companies don't usually do that and Porsche hardly have a reputation for admitting liability these days.
The whole thing is very odd.
sebulban said:
And haha - imagine if people were doing burn outs. Id punch them up and down the street so they looked like the tyre blown out!
Surely that's why they admitted the problem. I'd certainly not want a confrontation with @MMAShane 
By the way doesn't all that getting hit hurt? Sorry to go OT.Interested to see the tech report on the tyres too!
davek_964 said:
The very bottom of the picture of the tyres does show the groove nearer the outside has reasonable tread.
However, it is a fact that it shouldn't be necessary to do the alignment just because the tyres are being replaced especially if the previous set wore normally. Something else must have been done - incorrectly - when (or since) the tyres were fitted and apparently to both sides.
Even so, it amazes me that you could drive a car that had a problem severe enough to cause that kind of wear in such a short mileage and not notice something was wrong. It amazes me even more that Porsche would immediately admit liability - companies don't usually do that and Porsche hardly have a reputation for admitting liability these days.
The whole thing is very odd.
Odd?However, it is a fact that it shouldn't be necessary to do the alignment just because the tyres are being replaced especially if the previous set wore normally. Something else must have been done - incorrectly - when (or since) the tyres were fitted and apparently to both sides.
Even so, it amazes me that you could drive a car that had a problem severe enough to cause that kind of wear in such a short mileage and not notice something was wrong. It amazes me even more that Porsche would immediately admit liability - companies don't usually do that and Porsche hardly have a reputation for admitting liability these days.
The whole thing is very odd.
Is it beyond reason.... that the OPC changed the tyres as normal and cocked something up?
Over the course of 6 weeks.... due to the wheels/tyres pulling inwards they suffered additional wear and tear with no horrific symptoms for a driver to notice.... and then one just went pop?
And the admission of fault is an odd one. I was simply expecting the party line of "The wheel tracking is out... we don't know why.... but as a gesture of good faith we will cover costs." = happy customer.
Instead they have admitted it was their fault and are very sorry.
As I said - I will in interested to hear what the head office call says!
BertBert said:
Surely that's why they admitted the problem. I'd certainly not want a confrontation with @MMAShane By the way doesn't all that getting hit hurt? Sorry to go OT.
Interested to see the tech report on the tyres too!
Haha did I post my twitter handle before? By the way doesn't all that getting hit hurt? Sorry to go OT.Interested to see the tech report on the tyres too!
And yes me too..... I will be sure to share this saga to a conclusion.
sebulban said:
No mate.
The computer advised the PSM was not working which made me slow down.... then the shuddering started and i veered into hard shoulder to a stop.
Apparently they now need to also put in new rear suspension adjustment bolts too.
I wonder if this could be an explanation, if it has been faulty and braking both wheels slightly, or alternatively excessively when cornering.The computer advised the PSM was not working which made me slow down.... then the shuddering started and i veered into hard shoulder to a stop.
Apparently they now need to also put in new rear suspension adjustment bolts too.
Has the tread actually been measured the on the outside? because I agree they look excessively worn over all and just a lot worse on the inside. How do they compare with the fronts?
As an asside, a regularly visually check of tyres is wise habit to form.
It's not delamination.
Edited by Martin4x4 on Tuesday 18th August 22:24
Martin4x4 said:
I wonder if this could be an explanation, if it has been faulty and braking both wheels slightly, or either excessively when cornering.
Has the tread actually been measured the on the outside? because I agree they look excessively worn over all and just a lot worse on the inside. How do they compare with the fronts?
As an asside, a regularly visually check of tyres is wise habit to form.
It's not delamination.
The PSM warning light only came on minutes before the blow out.....Has the tread actually been measured the on the outside? because I agree they look excessively worn over all and just a lot worse on the inside. How do they compare with the fronts?
As an asside, a regularly visually check of tyres is wise habit to form.
It's not delamination.
sebulban said:
davek_964 said:
The very bottom of the picture of the tyres does show the groove nearer the outside has reasonable tread.
However, it is a fact that it shouldn't be necessary to do the alignment just because the tyres are being replaced especially if the previous set wore normally. Something else must have been done - incorrectly - when (or since) the tyres were fitted and apparently to both sides.
Even so, it amazes me that you could drive a car that had a problem severe enough to cause that kind of wear in such a short mileage and not notice something was wrong. It amazes me even more that Porsche would immediately admit liability - companies don't usually do that and Porsche hardly have a reputation for admitting liability these days.
The whole thing is very odd.
Odd?However, it is a fact that it shouldn't be necessary to do the alignment just because the tyres are being replaced especially if the previous set wore normally. Something else must have been done - incorrectly - when (or since) the tyres were fitted and apparently to both sides.
Even so, it amazes me that you could drive a car that had a problem severe enough to cause that kind of wear in such a short mileage and not notice something was wrong. It amazes me even more that Porsche would immediately admit liability - companies don't usually do that and Porsche hardly have a reputation for admitting liability these days.
The whole thing is very odd.
Is it beyond reason.... that the OPC changed the tyres as normal and cocked something up?
Over the course of 6 weeks.... due to the wheels/tyres pulling inwards they suffered additional wear and tear with no horrific symptoms for a driver to notice.... and then one just went pop?
And the admission of fault is an odd one. I was simply expecting the party line of "The wheel tracking is out... we don't know why.... but as a gesture of good faith we will cover costs." = happy customer.
Instead they have admitted it was their fault and are very sorry.
As I said - I will in interested to hear what the head office call says!
6 weeks is irrelevant. Mileage is relevant, which you've stressed was low. The wear to cause that kind of problem is MASSIVE in a short mileage. We're not talking about a car that was 'not aligned correctly' - that results in uneven tyre wear over thousands of miles. To reach that point in such a short mileage, something was fundamentally wrong, and as I said I'm amazed you couldn't tell.
Well I commend the author of this treat for repeating 100+ times what he said in the first post, boy there are some dum arse replies.
I think the point is Porsvhe charge a premium, we all know they charge over the odds (that's why they have nice coffee) thats fine but in return they have to deliver a premium product, simple.
I would be pissed too if they changed my tyres and either didn't check the old tyre wear or f'ed up the alignment. I'd expect kwik fit to do that but I'd be paying them half, checking there work, and knowing I was gambling.
To offer some useful feedback though, legally apart from getting them to check/ sort out the car theres not a lot more you could do, UK law kind of works on the principle that damages/compensation is only really paid when actual loss/ suffering can be proven, now if it happened in the US you could be driving a GT3 in a few months..........
I think the point is Porsvhe charge a premium, we all know they charge over the odds (that's why they have nice coffee) thats fine but in return they have to deliver a premium product, simple.
I would be pissed too if they changed my tyres and either didn't check the old tyre wear or f'ed up the alignment. I'd expect kwik fit to do that but I'd be paying them half, checking there work, and knowing I was gambling.
To offer some useful feedback though, legally apart from getting them to check/ sort out the car theres not a lot more you could do, UK law kind of works on the principle that damages/compensation is only really paid when actual loss/ suffering can be proven, now if it happened in the US you could be driving a GT3 in a few months..........
darreni said:
Op, when did you last pay for a full alignment?
It's not usually done when changing tyres or as part of a service ( unless you ask & pay).
I paid for full geometry check when tyres changed in May as I said before.It's not usually done when changing tyres or as part of a service ( unless you ask & pay).
And I believe this is the reason for Porsche saying to me today it was their fault and covering costs.
YoungMD said:
Well I commend the author of this treat for repeating 100+ times what he said in the first post, boy there are some dum arse replies.
I think the point is Porsvhe charge a premium, we all know they charge over the odds (that's why they have nice coffee) thats fine but in return they have to deliver a premium product, simple.
I would be pissed too if they changed my tyres and either didn't check the old tyre wear or f'ed up the alignment. I'd expect kwik fit to do that but I'd be paying them half, checking there work, and knowing I was gambling.
To offer some useful feedback though, legally apart from getting them to check/ sort out the car theres not a lot more you could do, UK law kind of works on the principle that damages/compensation is only really paid when actual loss/ suffering can be proven, now if it happened in the US you could be driving a GT3 in a few months..........
Haha I don't want to hate on the people who have bothered to respond. But it has been fairly frustrating. I think the point is Porsvhe charge a premium, we all know they charge over the odds (that's why they have nice coffee) thats fine but in return they have to deliver a premium product, simple.
I would be pissed too if they changed my tyres and either didn't check the old tyre wear or f'ed up the alignment. I'd expect kwik fit to do that but I'd be paying them half, checking there work, and knowing I was gambling.
To offer some useful feedback though, legally apart from getting them to check/ sort out the car theres not a lot more you could do, UK law kind of works on the principle that damages/compensation is only really paid when actual loss/ suffering can be proven, now if it happened in the US you could be driving a GT3 in a few months..........
The irony being the guy at OPC when he changed my tyres was waxing lyrical about how you would NEVER go to a kwik fit with a car of this spec etc etc how the F would they align the wheels, check suspension etc etc.
Then 2 months and a a few hundred miles later the tyres are exploding haha!
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