Screen White-Out

[Peter-39meg]

Am I the only one for whom Pistonhead's web site has effectively stopped working? I'm using Google Chrome and ever since the car sales page design has been changed so as just to give the real content in a band consisting of the middle third of the page and the outer two-thirds given over to 'Go-Compare' advertising the page only appears for 3-4 seconds then the whole screen just 'whites-out'.

[eric twinge]

I had that last night, very annoying. Gave up in the end!

[Ollie_M]

How odd... Can you tell me more about this issue: What device, OS, browser and skin you are using please?

Thanks

[Dom_PH]

Hi Peter-39meg,

Thanks for your feedback. If you (or eric twinge) wouldn't mind answering a few questions that would help us in investigating this issue.

Does this occur on any other types of pages? e.g. the PistonHeads home page.
Does this occur every time you navigate to the advert details page?
Does this occur if the 'Go-Compare' ad is not the ad that is displayed?

Thanks,
Dom

[Dom_PH]

Our ad team have been informed and hopefully this can be resolved soon. Is this issue occurring to anyone else?

Thanks,
Dom

[Dom_PH]

I have been informed the ad has been identified and suspended. If anyone is still experiencing this please let us know.

Thanks,
Dom

[Peter-39meg]

Does seem to be OK so far today thanks (with Adrian Flux Ads). Will write again if it happens again.

[The Beaver King]

I'm experiencing something similar to this.

Browsing the classifieds, if I scroll down to the TVR section and select a model (Tuscan/Classics etc), the page goes to load, flashes up as if it is loaded and then goes completely white. Tried refreshing the page and it happens every time.

I haven't got a problem accessing any other make, purely the TVR section.

This is running Windows 7 using Chrome (Version 49.0.2623.75 m)


ETA - Screenshot

Edited by The Beaver King on Thursday 3rd March 11:36

[Dom_PH]

Hi The Beaver King,

Thanks for reporting this. I'll take a look and let you know when TVR's are back up and running again.

Thanks,
Dom

[AOK]

Also getting this several minutes ago. Apple macbook, Safari 9.0.2
Only TVR section!

Thanks

[griffdude]

I'm getting this aswell on the classifieds. Bloody frustrating.
MacAir Firefox 44.0.2 & Safari 6.1.6

[RumbleTumble]

Ollie_M said:

How odd... Can you tell me more about this issue: What device, OS, browser and skin you are using please?

Thanks

I can't view the TVR Chimaera for sale page. Can see other makes OK - clearly PH doesn't want me to buy a TVR !
Happens on Safari 9.0.3 on OSX 10.9.5 and also on FF on Win 7.

[AOK]

Still happening at my end.
Has it been acknowledged, is there any urgency to sort?

Above all, there's a 100 or so advertisers who are losing out on days paid for / sale opportunity!

[scorcher]

Whiteout for me too. Windows 7 and chrome
Internet Explorer thr same for me too.

Edited by scorcher on Sunday 6th March 17:13

[scorcher]

Whiteout for me too. Windows 7 and chrome
Internet Explorer thr same for me too.

Edited by scorcher on Sunday 6th March 17:14

[ray von]

scorcher said:

Whiteout for me too. Windows 7 and chrome.

Same for me as well

[Monkeylegend]

I have the same problem with the TVR classifieds, the rest are ok.

[griffdude]

Still doing it.

[Chuggaboom]

Same for me too either using Chrome at work or Chrome on Nexus 10 tablet at home when trying to view TVR parts/accessories.

If I pick Volvo parts OK tho.........nah don't need any of them.

[bobfather]

This occurs when I navigate to TVR Parts. If I navigate to Skoda and then transfer via the filter menu to TVR I can see the adverts however clicking on an advert sometime opens a blank page