Are You Ever Going To Fix the Search Function?
Are You Ever Going To Fix the Search Function?
Author
Discussion

Doofus

Original Poster:

34,355 posts

202 months

Friday 23rd July 2010
quotequote all
Well?

tubbystu

3,846 posts

289 months

Friday 23rd July 2010
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It used to work once.



































































I remember now, it was a Tuesday. biggrin

But seriously, c'mon chaps please can you bump it up the list of things to do.

For us users it can be an invaluable resource. For you I guess it probably is lower down the list of things to do.

FourWheelDrift

92,287 posts

313 months

Friday 23rd July 2010
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It's working for me.

4mo

1,334 posts

204 months

Friday 23rd July 2010
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FourWheelDrift said:
It's working for me.
You lucky lucky bd smile

FourWheelDrift

92,287 posts

313 months

Friday 23rd July 2010
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I guess there might be a server not responding.

Shaw Tarse

31,888 posts

232 months

Friday 23rd July 2010
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It's working now smile

Mr Will

13,719 posts

235 months

Friday 23rd July 2010
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We have a monitoring system running to see why the site has been slowing down over the past few weeks, unfortunately this interferes with the search, which is why it is temperamental at the moment.

Once we turn this back off, the search should be back and working much better.

Doofus

Original Poster:

34,355 posts

202 months

Saturday 24th July 2010
quotequote all
Okey dokey. Thanks.

dinkel

27,779 posts

287 months

Monday 26th July 2010
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Search via Google and you will find what you were looking for . . .

RacingPete

9,197 posts

233 months

Tuesday 27th July 2010
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Monitoring now turned off... search will be back to its... errmmm... previous state!

We are upgrading the search server too, to improve its performance.

IforB

9,840 posts

258 months

Tuesday 27th July 2010
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It can't get any worse! Why not just disable the search section whilst you are "upgrading" it? It'd stop people like me wanting to drive down to PH towers and torching the place!

Mr Will

13,719 posts

235 months

Wednesday 28th July 2010
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IforB said:
It can't get any worse! Why not just disable the search section whilst you are "upgrading" it? It'd stop people like me wanting to drive down to PH towers and torching the place!
The Google option is always available, but we try to turn the search on as much as possible as there are certain things it can do better than the Google option.

Galsia

2,266 posts

219 months

Wednesday 28th July 2010
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Its not just me then. I've never seen a forum with a search function as broken this one. 90% of the time it is either down for maintenance or it just searches to infinity.

Mr Will

13,719 posts

235 months

Thursday 29th July 2010
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Galsia said:
Its not just me then. I've never seen a forum with a search function as broken this one. 90% of the time it is either down for maintenance or it just searches to infinity.
We are aware of the problems, we are just extremely short of development time with which to fix them. There are some search upgrades coming online shortly which should improve things, but I apologise that it has taken this long.

dinkel

27,779 posts

287 months

Thursday 29th July 2010
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Well, only a few years . . . and I'm still around wink

GTIR

24,741 posts

295 months

Thursday 29th July 2010
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It's not working on mobile, and I ain't been paid this month. frown

Glassman

24,953 posts

244 months

Friday 30th July 2010
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Search times-out for me.



Diablos-666

2,786 posts

207 months

Friday 30th July 2010
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geeeeezzzzzz - the bloody search function is still not working!


RacingPete

9,197 posts

233 months

Friday 30th July 2010
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The search system for PistonHeads is very good when it works, but it hasn't been very good at being scalable for the content and size PistonHeads has now grown too.

This has meant the whole system is very unreliable as a search functionality and frankly it isn't good enough. The system needs work on improving it and this requires cost and time.

We have tried to tackle the problem by throwing more processing and computing resources at the box to speed things up, but with the data it is indexing it is still taking far too long. The truth is the underlying code and the way the system backs up needs tweaking to make it better, but we don't have the man power to do this at the moment.

We could implement a search box underneath (Google Search Appliance, Lucene/Solr etc) but this is a major project and one we are looking at for a different part of the site that the forums can piggy back on, but this is still up to 9 months away.

So the options available to us at the moment with the resource and money we have are:
a) Leave it as it is with the lottery style result of working or not
b) Turn it off so that we don't get constant feedback on it being broken and just use the Google approach
c) Rebuild the result set from Google into our own look and feel (this would have a commercial benefit with adSense and the like so can be self funding in the long run)

I am not a fan of removing functionality from a site, and the PH search is much better than the Google version for getting back accurate results, but if it is only working 25% of the time then really the only choice until we can rebuild it is to turn it off.


Diablos-666

2,786 posts

207 months

Friday 30th July 2010
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Okay - Thanks for explaining.

I'd rather it be turned off so not wasting my time trying to narrow down my search via the advanced section too wait 10 mins for it to try and load and then fail.

Maybe you could put a notice on the homepage informing people of the problems you're having?