iPace-enomics

Author
Discussion

Strocky

2,663 posts

115 months

Tuesday 21st May
quotequote all
When they hit £15k I'll bite

Luke.

11,033 posts

252 months

Tuesday 21st May
quotequote all
Strocky said:
When they hit £15k I'll bite
They have. Chew away...

TheDeuce

22,296 posts

68 months

Tuesday 21st May
quotequote all
Luke. said:
Strocky said:
When they hit £15k I'll bite
They have. Chew away...
Still probably better value for money to spend a bit more and get a well specced HSE though.

I think spec aside, they probably have hit their low and will sit around the price they are for quite some time. There comes a point at which it's simply a lot of car for not very much money, which attracts plenty of buyer interest (see this thread for evidence) and that maintains the price point.

Obviously high mileage examples will significantly drop in price, but that's very much always been the case with ageing high miler Jags - especially once warranty costs start to become a very significant part of the value proposition.

Luke.

11,033 posts

252 months

Tuesday 21st May
quotequote all
If you only want a runaround this is pretty tempting...

https://www.ebay.co.uk/itm/326122822906?_trkparms=...

TheDeuce

22,296 posts

68 months

Tuesday 21st May
quotequote all
Luke. said:
If you only want a runaround this is pretty tempting...

https://www.ebay.co.uk/itm/326122822906?_trkparms=...
Apparently the cost of replacement cells is actually really low, and it's not too difficult to make the physical exchange with the right kit, which specialists would have for any number of EV's they might work on - but you need to really understand the car to code in the new cells and have the car operate. I wonder how long it's going to take for third party EV specialists to get on top of such things and get a car like that back up to full battery health for, probably, not a huge bill.

Richtea1970

1,166 posts

62 months

Tuesday 21st May
quotequote all
Richtea1970 said:
killysprint said:
Make sure it's had both battery recalls, the heater/aircon works and the windscreen is still bonded properly

This x100000000000.

My wife’s business has 2 early cars

Both have leaked. Our car needed the interior removed, carpet and noise insulation replaced. Bothhave have battery problems early on. Her car needed a number of cells replaced. Our car was off the road for these issues for 16 weeks. Fortunately done under warranty.

The recent battery update and check has triggered a traction battery fault - which requires a battery replacement.

It seems there are a number of cars that this has happened too and as such replacement batteries are now on back order - with no indication from the dealers when they will be available.
But the cars ok to use - but don’t charge past 75% capacity, and make sure you charge outside……

The ipace replacement arrives in a couple of weeks, but it leaves the business with a worthless piece of tat that can’t be sold until the battery replacement is complete.

And at a time when they couldn’t depreciate any faster….

It’s such a shame that the support structure from JLR is terrible. Parts availability is poor from our experience and the dealers don’t have enough trained techs to deal with the number of ipaces with problems to fix them promptly and effectively, again from what we have experienced with the 2 cars we are close to

Its a pity as they drive great, and are a really nice place to sit in and comfortable on a run

But buy at your peril!!!!!…….
I also have a 2019 car and my experience is exactly as above.
Mine is now back having been repaired and it is shortly going up for sale for the above reasons.
Well that didn’t last long, before I’ve had a chance to sell it a new problem has now manifested its self. A constant creaking around the steering column, horrible grinding when turning the wheel. Trying to get it booked in with Jaguar is truly soul destroying, they are really not interested.
At this moment in time I’m seriously thinking of torching the thing. The most frustrating car/brand I’ve dealt with in my 30 odd years of driving.

JNW1

7,835 posts

196 months

Tuesday 21st May
quotequote all
Richtea1970 said:
Richtea1970 said:
killysprint said:
Make sure it's had both battery recalls, the heater/aircon works and the windscreen is still bonded properly

This x100000000000.

My wife’s business has 2 early cars

Both have leaked. Our car needed the interior removed, carpet and noise insulation replaced. Bothhave have battery problems early on. Her car needed a number of cells replaced. Our car was off the road for these issues for 16 weeks. Fortunately done under warranty.

The recent battery update and check has triggered a traction battery fault - which requires a battery replacement.

It seems there are a number of cars that this has happened too and as such replacement batteries are now on back order - with no indication from the dealers when they will be available.
But the cars ok to use - but don’t charge past 75% capacity, and make sure you charge outside……

The ipace replacement arrives in a couple of weeks, but it leaves the business with a worthless piece of tat that can’t be sold until the battery replacement is complete.

And at a time when they couldn’t depreciate any faster….

It’s such a shame that the support structure from JLR is terrible. Parts availability is poor from our experience and the dealers don’t have enough trained techs to deal with the number of ipaces with problems to fix them promptly and effectively, again from what we have experienced with the 2 cars we are close to

Its a pity as they drive great, and are a really nice place to sit in and comfortable on a run

But buy at your peril!!!!!…….
I also have a 2019 car and my experience is exactly as above.
Mine is now back having been repaired and it is shortly going up for sale for the above reasons.
Well that didn’t last long, before I’ve had a chance to sell it a new problem has now manifested its self. A constant creaking around the steering column, horrible grinding when turning the wheel. Trying to get it booked in with Jaguar is truly soul destroying, they are really not interested.
At this moment in time I’m seriously thinking of torching the thing. The most frustrating car/brand I’ve dealt with in my 30 odd years of driving.
I can feel your frustration! It's bad enough when your car's a problem example but if you've also got a dealer who's incompetent and/or disinterested that really does compound things. But while I might be mad I still think second-hand 21/22 plate iPaces at under £30k from a main dealer don't look a bad buy...

Mikebentley

6,206 posts

142 months

Tuesday 21st May
quotequote all
It seems to be a phenomenon of the last 4 years to me. When a car in warranty has any issues you call the dealer who books the car in for a few weeks time if your lucky maybe 3/4 weeks. In years gone by they would have fixed the car on the day but no they want to inspect the car and then rebook another appointment for a later date in the future maybe 8 weeks. They will only book the second appointment if the manufacturer approves the work even if it is a well publicised fault.

My Dacia over the 2.5 yrs I had it was waiting for appointments/repairs for approximately 2yrs of its 3yr warranty period. It’s like they are stalling to save money and hope you just give up. I did and dumped it.

I put it to Mercedes in Birmingham today that if these dealer/manufacturer created delays were documented on an official Trading Standards document (if one existed) and then any delays were credited to the end of the 3 yr warranty then maybe they would start treating customers with less disdain. It would also highlight used vehicles with issues during warranty identifying lemons.

The reason I post this here is these delays with repairs are seemingly more prevalent with EVs.


Richtea1970

1,166 posts

62 months

Tuesday 21st May
quotequote all
Mikebentley said:
It seems to be a phenomenon of the last 4 years to me. When a car in warranty has any issues you call the dealer who books the car in for a few weeks time if your lucky maybe 3/4 weeks. In years gone by they would have fixed the car on the day but no they want to inspect the car and then rebook another appointment for a later date in the future maybe 8 weeks. They will only book the second appointment if the manufacturer approves the work even if it is a well publicised fault.

My Dacia over the 2.5 yrs I had it was waiting for appointments/repairs for approximately 2yrs of its 3yr warranty period. It’s like they are stalling to save money and hope you just give up. I did and dumped it.

I put it to Mercedes in Birmingham today that if these dealer/manufacturer created delays were documented on an official Trading Standards document (if one existed) and then any delays were credited to the end of the 3 yr warranty then maybe they would start treating customers with less disdain. It would also highlight used vehicles with issues during warranty identifying lemons.

The reason I post this here is these delays with repairs are seemingly more prevalent with EVs.
Yes exactly right. You can’t just take a car in now. You have to book a ‘diagnostic test’ which is about 6 weeks away and takes a day. The car comes back and they confirm what you already know (in the case of my iPace, Jaguar assist had already been out and done the diagnostic test!, so I knew what the issue was). Then you have to book it in for the actual work to be done which is again 6 to 8 weeks before an appointment becomes available. So a minimum of 3 months before anything is even looked at, let alone parts ordered.

SWoll

18,650 posts

260 months

Tuesday 21st May
quotequote all
Richtea1970 said:
Yes exactly right. You can’t just take a car in now. You have to book a ‘diagnostic test’ which is about 6 weeks away and takes a day. The car comes back and they confirm what you already know (in the case of my iPace, Jaguar assist had already been out and done the diagnostic test!, so I knew what the issue was). Then you have to book it in for the actual work to be done which is again 6 to 8 weeks before an appointment becomes available. So a minimum of 3 months before anything is even looked at, let alone parts ordered.
Well, a used iPace (21MY) was on our list of potential purchases for later this year but after reading this not any longer. Such a shame, they're a lovely thing but those timescales are completely unacceptable as is the list of issues with a car that is barely 5 years old.

Looks like the far less interesting but apparently more dependable and well built etron, is now top of the list.

TheDeuce

22,296 posts

68 months

Tuesday 21st May
quotequote all
SWoll said:
Richtea1970 said:
Yes exactly right. You can’t just take a car in now. You have to book a ‘diagnostic test’ which is about 6 weeks away and takes a day. The car comes back and they confirm what you already know (in the case of my iPace, Jaguar assist had already been out and done the diagnostic test!, so I knew what the issue was). Then you have to book it in for the actual work to be done which is again 6 to 8 weeks before an appointment becomes available. So a minimum of 3 months before anything is even looked at, let alone parts ordered.
Well, a used iPace (21MY) was on our list of potential purchases for later this year but after reading this not any longer. Such a shame, they're a lovely thing but those timescales are completely unacceptable as is the list of issues with a car that is barely 5 years old.

Looks like the far less interesting but apparently more dependable and well built etron, is now top of the list.
That's really a shame mate, but I get it...

JLR must be in a real mess these days. They're messing about trying to avoid warranty work at the detriment of their reputation and cars depreciation, that's a vicious circle to sink down..

Luke.

11,033 posts

252 months

Tuesday 21st May
quotequote all
SWoll said:
Well, a used iPace (21MY) was on our list of potential purchases for later this year but after reading this not any longer. Such a shame, they're a lovely thing but those timescales are completely unacceptable as is the list of issues with a car that is barely 5 years old.

Looks like the far less interesting but apparently more dependable and well built etron, is now top of the list.
Be very weary of the etron's range. Some people are getting as low as 88 miles on a full charge for the 50 version.

https://www.e-tronforum.com/threads/audi-etron-50-...

dmsims

6,574 posts

269 months

Wednesday 22nd May
quotequote all
I had a stuck charging flap (VW ID3) told them that and booked for the following week, collected, fixed and returned the same day

Mikebentley

6,206 posts

142 months

Wednesday 22nd May
quotequote all
dmsims said:
I had a stuck charging flap (VW ID3) told them that and booked for the following week, collected, fixed and returned the same day
That’s great service. I genuinely believe with my Dacia it was because they knew that they couldn’t fix the LPG system. Same with MG4 and their woeful software glitches.

As others have said iPace is a great bit of kit that drives well. You would think the Austrian crowd that made it would be responsible for fixing it.

SWoll

18,650 posts

260 months

Wednesday 22nd May
quotequote all
Luke. said:
SWoll said:
Well, a used iPace (21MY) was on our list of potential purchases for later this year but after reading this not any longer. Such a shame, they're a lovely thing but those timescales are completely unacceptable as is the list of issues with a car that is barely 5 years old.

Looks like the far less interesting but apparently more dependable and well built etron, is now top of the list.
Be very weary of the etron's range. Some people are getting as low as 88 miles on a full charge for the 50 version.

https://www.e-tronforum.com/threads/audi-etron-50-...
We've had a 55 model previously on lease so will go for one of those again. Averaged 2.5 miles/kWh over 2 years and 20k miles in our usage so even with a bit of battery degradation should still see 150-200 miles of range year round, which is more than enough for us.

Thanks for sharing though.

TheDeuce said:
That's really a shame mate, but I get it...

JLR must be in a real mess these days. They're messing about trying to avoid warranty work at the detriment of their reputation and cars depreciation, that's a vicious circle to sink down..
Yep. Gutted TBH as really fancied one, they're great to drive.

Edited by SWoll on Wednesday 22 May 07:22

Luke.

11,033 posts

252 months

Wednesday 22nd May
quotequote all
SWoll said:
Yep. Gutted TBH as really fancied one, they're great to drive.

Edited by SWoll on Wednesday 22 May 07:22
You looked at the EQC at all? It's not a bad way to get around though not the biggest inside.

Richtea1970

1,166 posts

62 months

Wednesday 22nd May
quotequote all
SWoll said:
Well, a used iPace (21MY) was on our list of potential purchases for later this year but after reading this not any longer. Such a shame, they're a lovely thing but those timescales are completely unacceptable as is the list of issues with a car that is barely 5 years old.

Looks like the far less interesting but apparently more dependable and well built etron, is now top of the list.
It’s with a heavy heart that I say I think you’ve done the right thing. It really is a great car when it works but the issues are far too widespread for me to recommend it to anyone. I used to say get one but have a warranty, but wouldn’t even say that now as the warranty is pointless if no-one wants to work on it.
The wife is currently looking at an Etron also and the ID Buzz, but both also have their problems. Ironically my £100 a month Chinese electric pick up hasn’t given me any issues at all!

TheDeuce

22,296 posts

68 months

Wednesday 22nd May
quotequote all
SWoll said:
TheDeuce said:
That's really a shame mate, but I get it...

JLR must be in a real mess these days. They're messing about trying to avoid warranty work at the detriment of their reputation and cars depreciation, that's a vicious circle to sink down..
Yep. Gutted TBH as really fancied one, they're great to drive.
Yep! Nobody would believe me but it was more engaging than my current M50 tbh, it felt like a typical powerful and fun Jag - just packaged into an SUV form.

The guys that do the design and chassis work at Jag are clearly very talented and my hope is that at some point, they get bought out (again..) by a larger firm that can do the nuts and bolts and tech.

Here's hoping whatever replaces it (probably the new electric range rover Velar) maintains what is perfect and solves what is dire.

Strocky

2,663 posts

115 months

Wednesday 22nd May
quotequote all
Luke. said:
They have. Chew away...
A fair point but looking at the HSE from 2021 with all the fixes that plagued the earlier models inc the windscreen leaks

Richtea1970

1,166 posts

62 months

Wednesday 22nd May
quotequote all
Strocky said:
A fair point but looking at the HSE from 2021 with all the fixes that plagued the earlier models inc the windscreen leaks
I wouldn’t say they ‘fixed’ the issues from 2021, plently still having problems on the iPace forums.