Valeting at car dealerships

[James_33]

So a couple of days ago i purchased a (new to me) car 21 plate from a very well known car dealership where they have a few of them scattered around the country, now when you are spending the best part of just over £20k on a car you'd expect that the valeting side of things would be very good, I'm not expecting perfection but cleanliness is up there for most people i would assume.

Having turned up to it sat on the forecourt for handover yesterday to find that there was still polish that hadn't been buffed off, alloys looking dirty and someone with a slap dash method of applying tyre black, wipe marks all over the dials and screens and not buffed off, crumbs in crevices everywhere, yet when i mentioned about it they kinda looked at me as if this was normal? Do these things not get checked off?

As someone who's new to this game, especially buying from car dealers, is this the same for everyone else who's bought a near new car or are they simply sent to the nearest wash and scratch before being stuck outside?

[James_33]

Flumpo said:

Sadly I think those days are long gone. Unfortunately £20k isn’t what it used to be and dealers generally don’t care.

Numerous other threads on here where main/well known dealers won’t even give cars a basic clean before you view them.

I was just a little taken back by the fact that when i questioned it they had this look of they couldn't see what my issue was and that they all leave the place like this, £20k clearly isn't what it used to be, again I'm new to buying from big car dealers, maybe i was drawn in by the fancy showroom (naivety?) and expecting the standard would be applied to the cars sold.

[James_33]

cayman-black said:

IMO 20K or any amount the car should be well prepped but unfortunately, there is no pride in these people's work ,see my post about a smart repair.

They valeted my recent purchase and I have just spent all weekend removing the overspray dust and getting it to my standard I expected this though.

This is my opinion too, all the cars i have bought in the past have either been private sales in which the sellers have done their best to clean them up or small independent garages that have also been pretty well presented, but this one i have just bought is the most i have ever spent and as i said earlier i maybe naively expected a fancy looking showroom and forecourt would be presented into their cars at handover but whoever did mine most certainly had no pride in their work whatsoever that day.

Reading the comments though it seems fairly common by the looks of it.