Porsche successfully sued over allowing queue jumping

[Burwood]

Honestly, I would assume the salesman had spoken to the boss. He took my deposit and wrote me an email. I would think we had a deal. Look, he used, he won, he convinced the higher court, the more learned judges. It's my opinion. It means jack.

Do we know whether this customer buys 5 new porsche a year from the dealer. Owns 996, 997 gt variants. Maybe he does. Maybe he did such deals with mr Hughes in previous years.

[sidicks]

av185 said:

S, it doesn t matter whether the sales guy had the authority or not......as employee he was acting on behalf of the OPC and just because there were no systems in place to check whether his guarantee of the car was correct by e.g. confirming by the DP doesn t mean as a Company they weren t accountable hence the Courts findings in favour of the claimant.

I'm not disputing that legally they had to honour the guarantee - clearly this is what the legal decision confirmed. However, I'm simply claiming that the salesman was acting outside his authority - that seems obvious, yet some people would claim otherwise!

[sidicks]

Burwood said:

Honestly, I would assume the salesman had spoken to the boss.

So you're now saying he probably wouldn't have had the authority and would have needed to ever it to the DP?

Burwood said:

He took my deposit and wrote me an email. I would think we had a deal. Look, he used, he won, he convinced the higher court, the more learned judges. It's my opinion. It means jack.

Do we know whether this customer buys 5 new porsche a year from the dealer. Owns 996, 997 gt variants. Maybe he does. Maybe he did such deals with mr Hughes in previous years.

In that case, why would the dealership have assumed that he was going to flip this car and wasn't a genuine customer. Pus of course the person who actually was awarded the car would presumably also have had a strong purchasing record with the dealership.

[bitchstewie]

We have no way of knowing what his authority was.

You don't and I don't, only Pendragon do.

But if you work for a company and you say certain things it's reasonable to assume you have the relevant authority.

I would assume there is an element of common sense in how the law works. i.e. if the receptionist emails her mate saying "I will sell you a Porsche 911 for £1000" good luck getting a judge to find in your favour on that one.

On this one, the view of the judge is that the salesman was authorised to be making the committment, which is all that matters.

[sidicks]

bhstewie said:

We have no way of knowing what his authority was.

You don't and I don't, only Pendragon do.

Indeed. The question is whether it's reasonable to assume that the authority for allocating the most sought after car available to the company was available to the salesman or whether it would reside with the DP.

I think it's unlikely that the DP would not have ultimate authority on such an important decision - not least because numerous salesman could be in contact with numerous customers at around the same time and hence could not possibly be in a position to 'guarantee' anything without knowing other discussions that were taking place.

bhstewie said:

But if you work for a company and you say certain things it's reasonable to assume you have the relevant authority.

I would assume there is an element of common sense in how the law works. i.e. if the receptionist emails her mate saying "I will sell you a Porsche 911 for £1000" good luck getting a judge to find in your favour on that one.

On this one, the view of the judge is that the salesman was authorised to be making the committment, which is all that matters.

I'm not disputing the correctness of the judgement, just the culpability of the DP (or other employees of the dealership) rather than the salesman concerned.

[NIgt3]

This is funny, do YOU beleive, do YOU........ Salesman sent a customer a e mail stating he was guaranteed a car, what's the dealer principle got to do with it?

[sidicks]

NIgt3 said:

This is funny, do YOU beleive, do YOU........ Salesman sent a customer a e mail stating he was guaranteed a car, what's the dealer principle got to do with it?

Would have thought that was pretty obvious!

[NIgt3]

sidicks said:

Would have thought that was pretty obvious!

To everyone but you, yes I agree.

[sidicks]

NIgt3 said:

To everyone but you, yes I agree.

So Porsche produces these 'halo' cars, with massive demand and very limited supply, and you don't think that the DP should have some responsibility as to which of their customers should receive these cars?!

[Burwood]

sidicks said:

NIgt3 said:

To everyone but you, yes I agree.

So Porsche produces these 'halo' cars, with massive demand and very limited supply, and you don't think that the DP should have some responsibility as to which of their customers should receive these cars?!

It's a car, not a multi million pound acquisition. No idea if the for gets involved. And this thread is tedious.

[NIgt3]

sidicks said:

So Porsche produces these 'halo' cars, with massive demand and very limited supply, and you don't think that the DP should have some responsibility as to which of their customers should receive these cars?!

Lol not if one of his salesmen have already taken a £10,000 deposit and garenteed in writing via an e mail that the car in question is the customers.

Maybe the customer should also sue the DP of the dealership for selling the car to someone else, oh wait or maybe personally sue the salesperson because he sent an e mail to him stating the car in question was definately his, or maybe sue the ....... The dealership fuccked up simple as, how you seem to be posting for over a page going on about the "DP" and whatever else is rather tedious but quite funny!!

[sidicks]

NIgt3 said:

Lol not if one of his salesmen have already taken a £10,000 deposit and garenteed in writing via an e mail that the car in question is the customers.

And if the DP has already guaranteed the car to someone else?

NIgt3 said:

Maybe the customer should also sue the DP of the dealership for selling the car to someone else, oh wait or maybe personally sue the salesperson because he sent an e mail to him stating the car in question was definately his, or maybe sue the ....... The dealership fuccked up simple as, how you seem to be posting for over a page going on about the "DP" and whatever else is rather tedious but quite funny!!

What is quite funny is that you think the DP shouldn't (or doesn't) have ultimate responsibility for who gets to own the special / limited edition cars.

[bitchstewie]

sidicks said:

So Porsche produces these 'halo' cars, with massive demand and very limited supply, and you don't think that the DP should have some responsibility as to which of their customers should receive these cars?!

Tbh I don't entirely get what the point is that you're trying to make?

I don't have an issue with the DP deciding who gets the car, but if that's going to be the policy they need to ensure their sales staff aren't emailing customers telling them they were first in the queue so will definitely get the first car they receive.

[NIgt3]

sidicks said:

What is quite funny is that you think the DP shouldn't (or doesn't) have ultimate responsibility for who gets to own the special / limited edition cars.

The "DP" is quite funny, DP DP DP DP DP DP DP DP I bet no-one on pistonheads can say this quickly without making a mistake, I bet a fiver, send me your e mail and I'll guarantee it with a reply!! Oh wait i''m not the boss the wife is, so she's the DP, maybe she's guaranteed the fiver to someone else?
I wish I was a DP!!!!!!

[Burwood]

bhstewie said:

sidicks said:

So Porsche produces these 'halo' cars, with massive demand and very limited supply, and you don't think that the DP should have some responsibility as to which of their customers should receive these cars?!

Tbh I don't entirely get what the point is that you're trying to make?

I don't have an issue with the DP deciding who gets the car, but if that's going to be the policy they need to ensure their sales staff aren't emailing customers telling them they were first in the queue so will definitely get the first car they receive.

Because the lucky few who got a car were worthy and those that didn't are chancers and flippers who are not porsche material. How bloody dare this old prick sue. He should know his place and stfu. Everyone knows the DP approved such halo deals. Very uncool to sue porsche. Porsche are great.

[sidicks]

bhstewie said:

Tbh I don't entirely get what the point is that you're trying to make?

I don't have an issue with the DP deciding who gets the car,

So you agree that they should/ do have this responsibility?

bhstewie said:

but if that's going to be the policy they need to ensure their sales staff aren't emailing customers telling them they were first in the queue so will definitely get the first car they receive.

I don't think that is in dispute!

[sidicks]

Burwood said:

Because the lucky few who got a car were worthy and those that didn't are chancers and flippers who are not porsche material. How bloody dare this old prick sue. He should know his place and stfu. Everyone knows the DP approved such halo deals. Very uncool to sue porsche. Porsche are great.

It appears you have misunderstood the point being made.

Never mind.

[sidicks]

NIgt3 said:

The "DP" is quite funny, DP DP DP DP DP DP DP DP I bet no-one on pistonheads can say this quickly without making a mistake, I bet a fiver, send me your e mail and I'll guarantee it with a reply!! Oh wait i''m not the boss the wife is, so she's the DP, maybe she's guaranteed the fiver to someone else?
I wish I was a DP!!!!!!

WTF?

[13m]

bhstewie said:

sidicks said:

So Porsche produces these 'halo' cars, with massive demand and very limited supply, and you don't think that the DP should have some responsibility as to which of their customers should receive these cars?!

Tbh I don't entirely get what the point is that you're trying to make?

I don't have an issue with the DP deciding who gets the car, but if that's going to be the policy they need to ensure their sales staff aren't emailing customers telling them they were first in the queue so will definitely get the first car they receive.

There's a chap on here who was recently number 4 on the list for a GT4 at our local OPC. The problem was, all the salesmen at the dealership had a list and he was only number 4 on the list of one of the salesmen. When he managed to get in touch with the dealer principal it turned out he was actually number eleventy seven or something. He didn't get one of the fist allocation of cars...

[NIgt3]

bhstewie said:

Tbh I don't entirely get what the point is that you're trying to make?

I don't have an issue with the DP deciding who gets the car, but if that's going to be the policy they need to ensure their sales staff aren't emailing customers telling them they were first in the queue so will definitely get the first car they receive.

I don't think anybody gets the point he's trying to make, its just really arguing for the sake of it.