Porsche successfully sued over allowing queue jumping

Porsche successfully sued over allowing queue jumping

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Discussion

bitchstewie

52,212 posts

212 months

Sunday 24th January 2016
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sidicks said:
bhstewie said:
Tbh I don't entirely get what the point is that you're trying to make?

I don't have an issue with the DP deciding who gets the car,
So you agree that they should/ do have this responsibility?
If I say "yes" do I win a prize?

It's immaterial whether it's the DP or the tea lady who decides. What's important is if people are making agreements that they aren't entitled to make, that carry enough "weight" for it to be considered they were entitled to make.

sidicks

25,218 posts

223 months

Sunday 24th January 2016
quotequote all
bhstewie said:
If I say "yes" do I win a prize?
In your own mind, probably.

bhstewie said:
It's immaterial whether it's the DP or the tea lady who decides. What's important is if people are making agreements that they aren't entitled to make, that carry enough "weight" for it to be considered they were entitled to make.
It's quite material if that was the actual issue being discussed.

bitchstewie

52,212 posts

212 months

Sunday 24th January 2016
quotequote all
13m said:
There's a chap on here who was recently number 4 on the list for a GT4 at our local OPC. The problem was, all the salesmen at the dealership had a list and he was only number 4 on the list of one of the salesmen. When he managed to get in touch with the dealer principal it turned out he was actually number eleventy seven or something. He didn't get one of the fist allocation of cars...
Tbh I've never been in a position to be able to do any more than put down my deposit for my Boxster some years back, but I'm not sure that's a massive issue if it's very clear that allocation is basically an arselicking contest rather than first come first served.

This seems quite different in that the salesman basically fked up and guaranteed something he personally had no way of following through.

Then he/the dealership lied about it.

Burwood

18,709 posts

248 months

Sunday 24th January 2016
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What I do know is the 991 GT3RS on the A3 heading towards london at 11am yesterday, Orange in colour, making progress was fkg awesome.

sidicks

25,218 posts

223 months

Sunday 24th January 2016
quotequote all
bhstewie said:
Tbh I've never been in a position to be able to do any more than put down my deposit for my Boxster some years back, but I'm not sure that's a massive issue if it's very clear that allocation is basically an arselicking contest rather than first come first served.

This seems quite different in that the salesman basically fked up and guaranteed something he personally had no way of following through.

Then he/the dealership lied about it.
clap

NIgt3

614 posts

176 months

Sunday 24th January 2016
quotequote all
Burwood said:
What I do know is the 991 GT3RS on the A3 heading towards london at 11am yesterday, Orange in colour, making progress was fkg awesome.
I wonder did the DP pick the pers.............,,

9e 28

9,431 posts

203 months

Sunday 24th January 2016
quotequote all
Without wanting to rain on anyones parade I doubt the DP has anything to do with who gets what car lol. I guess its his or her job i.e. the DP to ensure the OPC as a whole i.e. new car sales, used sales and servicing hit or exceed budget.

Its the new car sales manager who should be monitoring and signing off who gets what new car. If the dealership does not have its own systems and controls in place to manage its own risks thats its own issue not the punters. Can't understand what the DP has to do with it???!!!

By way of example when Nick Leeson carried out billions of pounds of rogue trades Barings couldn't hide behind the argument that it was Mr Leesons fault as they did not give him authority to carry out those trades and he should pay the banks debts. Barings was quite rightly ultimately responsible and went bust.

These are risks that any business can face in the ordinary course of business and if one of your employees has a bad day I'm afraid his employer always picks up the tab when the employee is on the clock holding himself or herself out as an agent/officer of that company.

Morale of story - be careful who you employ. Tough for Porsche dealerships or any car dealership as I expect even a Porsche new car sales manager doesn't earn very much so you're hardly going to be able to hire the best people unless you can hire enthusiasts who love the brand - not seen an enthusiast at at Porsche dealership in a while apart from their engineers/techs who are generally Porsche mad.

NIgt3

614 posts

176 months

Sunday 24th January 2016
quotequote all
9e 28 said:
Without wanting to rain on anyones parade I doubt the DP has anything to do with who gets what car lol. I guess its his or her job i.e. the DP to ensure the OPC as a whole i.e. new car sales, used sales and servicing hit or exceed budget.

Its the new car sales manager who should be monitoring and signing off who gets what new car. If the dealership does not have its own systems and controls in place to manage its own risks thats its own issue not the punters. Can't understand what the DP has to do with it???!!!

Bt way of example when Nick Leeson carried out billions of pounds of rogue trades Barings couldn't hide behind the argument that it was Mr Leesons fault as they did not give him authority to carry out those trades and he should pay the banks debts. Barings was quite rightly ultimately responsible and went bust.

These are risks that any business can face in the ordinary course of business and if one of your employees has a bad day I'm afraid his employer always picks up the tab when the employee is on the clock holding himself or herself out as an agent/officer of that company

Morale of story - be careful who you employ. Tough for Porsche dealerships or any car dealership as I expect even a Porsche new car sales manager doesn't earn very much so you're hardly going to be able to hire the best people unless you can hire enthusiasts who love the brand - not seen an enthusiast at at Porsche dealership in a while apart from their engineers/techs who are generally Porsche mad.
100% agree!

sidicks

25,218 posts

223 months

Sunday 24th January 2016
quotequote all
9e 28 said:
Without wanting to rain on anyones parade I doubt the DP has anything to do with who gets what car lol. I guess its his or her job i.e. the DP to ensure the OPC as a whole i.e. new car sales, used sales and servicing hit or exceed budget.

Its the new car sales manager who should be monitoring and signing off who gets what new car. If the dealership does not have its own systems and controls in place to manage its own risks thats its own issue not the punters. Can't understand what the DP has to do with it???!!!

Bt way of example when Nick Leeson carried out billions of pounds of rogue trades Barings couldn't hide behind the argument that it was Mr Leesons fault as they did not give him authority to carry out those trades and he should pay the banks debts. Barings was quite rightly ultimately responsible and went bust.

These are risks that any business can face in the ordinary course of business and if one of your employees has a bad day I'm afraid his employer always picks up the tab when the employee is on the clock holding himself or herself out as an agent/officer of that company.
I don't think there is any dispute that Leeson was acting outside his permitted authority when he did those trades, nor that the company was still ultimately responsible for the results of those trades.


9e 28

9,431 posts

203 months

Sunday 24th January 2016
quotequote all
sidicks said:
9e 28 said:
Without wanting to rain on anyones parade I doubt the DP has anything to do with who gets what car lol. I guess its his or her job i.e. the DP to ensure the OPC as a whole i.e. new car sales, used sales and servicing hit or exceed budget.

Its the new car sales manager who should be monitoring and signing off who gets what new car. If the dealership does not have its own systems and controls in place to manage its own risks thats its own issue not the punters. Can't understand what the DP has to do with it???!!!

Bt way of example when Nick Leeson carried out billions of pounds of rogue trades Barings couldn't hide behind the argument that it was Mr Leesons fault as they did not give him authority to carry out those trades and he should pay the banks debts. Barings was quite rightly ultimately responsible and went bust.

These are risks that any business can face in the ordinary course of business and if one of your employees has a bad day I'm afraid his employer always picks up the tab when the employee is on the clock holding himself or herself out as an agent/officer of that company.
I don't think there is any dispute that Leeson was acting outside his permitted authority when he did those trades, nor that the company was still ultimately responsible for the results of those trades.
Sorry I do not understand your point in that case. Was the salesman acting outside his authority? Probably yes, who knows in reality, but that doesn't vindicate the dealership in any way does it? They simply need to train their staff better - no?

bitchstewie

52,212 posts

212 months

Sunday 24th January 2016
quotequote all
9e 28 said:
Sorry I do not understand your point in that case. Was the salesman acting outside his authority? Probably yes but who knows in reality but that doesn't vindicate the dealership in any way does it? They simply need to train their staff better - no?
I would guess that in a case like Baring they couldn't argue that Leeson didn't have authority because there would be literal physical systems that would mean he must have had authority or he would have been unable to do what he did.

I have some sympathy for a dealership in that it's difficult to (Legally smile) physically prevent a salesperson from simply lying and saying "Yes we'll commit to that".

sidicks

25,218 posts

223 months

Sunday 24th January 2016
quotequote all
9e 28 said:
Sorry I do not understand your point in that case. Was the salesman acting outside his authority? Probably yes, who knows in reality, but that doesn't vindicate the dealership in any way does it?
I've never said it does,

9e 28 said:
They simply need to train their staff better - no?
Yes, agreed.

Flugplatz

1,952 posts

247 months

Thursday 28th January 2016
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The only way we will ever get an OPC to deliver real customer service is by returning them to private ownership.



13m

26,586 posts

224 months

Thursday 28th January 2016
quotequote all
Flugplatz said:
The only way we will ever get an OPC to deliver real customer service is by returning them to private ownership.
Are they publicly owned then?

POORCARDEALER

8,528 posts

243 months

Thursday 28th January 2016
quotequote all
13m said:
Flugplatz said:
The only way we will ever get an OPC to deliver real customer service is by returning them to private ownership.
Are they publicly owned then?
I now of at least one that is.


Also the Porsche area zone manager can be influencing who is getting the "special cars"

Legacywr

12,277 posts

190 months

Thursday 28th January 2016
quotequote all
POORCARDEALER said:
Also the Porsche area zone manager can be influencing who is getting the "special cars"
The future is simple, just don't take deposits on limited supply cars, they can then allocate them to who they like! smile

POORCARDEALER

8,528 posts

243 months

Thursday 28th January 2016
quotequote all
Legacywr said:
POORCARDEALER said:
Also the Porsche area zone manager can be influencing who is getting the "special cars"
The future is simple, just don't take deposits on limited supply cars, they can then allocate them to who they like! smile
They can allocate them to who they like anyway, deposit or not, I am sure their paperwork will be changed after this situation.

av185

18,688 posts

129 months

Thursday 28th January 2016
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The way forward would be to scrap paperwork altogether .....hehe

LordOfTheManor

1,267 posts

113 months

Thursday 28th January 2016
quotequote all
my OPC has never done anything crooked in the past I don't think ....!!!!!!!yikes

POORCARDEALER said:
They can allocate them to who they like anyway, deposit or not, I am sure their paperwork will be changed after this situation.

Burwood

18,709 posts

248 months

Thursday 28th January 2016
quotequote all
They should allocated tg cars based on an online auction. Highest bidder wins